How to open a trouble ticket/OSS note with SAP - Very Urgent

Hi Gurus,
I have the Logon and the password.
1)How to open a trouble ticket/OSS note with SAP.
Thanks
Simmi

Hi,
You could login to service.sap.com/inbox and then create a customer message using message wizard and send this to SAP. You can prioratize the ticket accordingly.
Sriram

Similar Messages

  • Implementing OSS Note with /SAP/ and /DEVPROG/ - Note 1117955

    I am trying to post OSS Note 1117955 which contains a Z* module from SAP as well as multiple changes to SAP modules. This is asking me for a transport for the Z module using /DEVPROG/, but then the SAP module changes are asking for a /SAP/ transport. The Note seems locked on the 1st transport and will not allow me to create a 2nd transport for the SAP program pieces. Anyone run into this before?

    Usually when you do a modification to standard code (which a note application basically is) it puts it under a task of type 'Repair'.
    Whereas when you change Z-objects they will be put under a task of type 'Development/Correction'
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    - Create
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    Michael

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    Hi,
    How do I create OSS for SAP? Any step by step or notes related?
    appreciate your help!!!!!!
    Thanks,

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  • How to reset OSS Notes with Question mark status in SPAU

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    We realized some of the notes are not applicable and want to reset. But when I select the note and reset, it gives a pop up to confirm the reset. I select "reset" there. But instead of reseting it gives me a popup asking to download the OSS note. If I cancel it it goes back to the initial SPAU screen. Nothing done. If I okay it it tries downloading the note.
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    Can you also tell me if it is okay to leave the notes without resetting.
    Regards,
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    Edited by: Ravikanth Tunuguntla on Aug 12, 2008 5:37 PM

    Appreciate the reply.  I of course did try to re-execute SAPRUPGM.  In background, it runs for 2 seconds and produces no log or spool.  When I run on-line, and un-tick the box for output log file, the resulting list shows these messages for the gree question mark notes.   These notes are no longer visible in SNOTE. Basically I'm stuck - with the green question mark, I don't know how to get rid of these Notes in SPAU.
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    NOTE 0000683004 0003                                                        Inconsistent data                       
    NOTE 0000693190 0002                                                        Inconsistent data                       
    NOTE 0000731027 0001                                                        Inconsistent data                       
    NOTE 0000764040 0003                                                        Inconsistent data                       
    NOTE 0000768618 0001                                                        Inconsistent data                       
    NOTE 0000770227 0001                                                        Inconsistent data                       
    NOTE 0000772460 0001                                                        Data for SAP Note 0000772460 incomplete 
    NOTE 0000775691 0002                                                        Inconsistent data                       
    NOTE 0000777671 0003                                                        Inconsistent data                       
    NOTE 0000782311 0002                                                        Inconsistent data                       
    NOTE 0000784108 0001                                                        Inconsistent data                       
    NOTE 0000785324 0002                                                        Inconsistent data                       
    NOTE 0000802475 0004                                                        Inconsistent data                       
    NOTE 0000826538 0002                                                        Inconsistent data                       
    NOTE 0000843717 0002                                                        Inconsistent data                       
    NOTE 0000864505 0002                                                        Inconsistent data

  • OSS Note in SAP

    Hi GURU's,
    What is OSS Note in SAP. I do not know about this. But so many times in Sdn some GURU's will suggest go to OSS note which help you. How to get authorisation to enter into OSS Note. Any membership. I am working in some company. Can you provide me the detailes?
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    Yogesh

    Hi
    On-line Support System is a service that SAP offers to their customers in order to manage situation in which you have to involve SAP in order to find a solution to your problem...if there are some errors in the std program, SAP can provide a note that contains the instructions to solve the issue..but notes are related also to FAQ, performance issues, consulting....
    you can search for a note by www.service.sap.com/notes or from your system with the transaction OSS1..
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    OSS Note are nothing but correction/enhancement codes for a bug or error. When SAP releases a product it may have some bugs which are discovered later. Hence SAP releases the correction code as a OSS Note.
    We raise OSS notes when we are not able to resolve some of the issues or say some standard functionality/feature is not working out in BW and we ask help from SAP to resolve those. In turn, SAP comes back with a solution documented as an OSS note.
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    Where to find SAP note?
    Regards
    Swati

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    Hi All,
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    Thank you

    Hi JJ,
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  • Problem when opening correction instructions for OSS notes.

    The file is blank. Anyone encountered this problem before?

    Hi Antish,
    Please find the below procdure to implement a OSS Note.
    1. Use T.Code SNOTE.
    2. Use menu GOTO --> SAP Note Download. Give the Note number and Execute. now the note is downloaded to your development system from SAP.
    3. Use menu GOTO --> Note Browser.
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