How to open *.CR2 files from new 60D ??

My Elements 7 will not open or recognize CR2 files from my new 60D. Nor will it allow me to open CR2 files in another format. I get error messages saying they are "the wrong type of file" or that a codec is missing. It opens CR2 files from my two Rebels just fine. I have downloaded the most recent codec (1.7.0) I can find from Canon to no avail. I downloaded a trial version of Elements 9 - same problem. Am I doing something incorrectly?
Thanks, JackM

Well, after downloading - and purchasing - PE9, and downloading ACR 6.2, am still having the same problem; not recognizing the 60D CR2 files. I have actually downloaded the 6.2 several times, with and without unzipping and extracting files, to no effect. I will try calling Adobe Monday to see what the heck is going on. This is extremely disappointing.
I may have to resort to use DPP for raw conversion, save as a TIFF, then open in PE for editing (this does work). If that's my only option, I hope Adobe will refund my purchase price. I'll try to keep you updated on what happens.
Thanks for your help.
JackM in Omaha

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66 views on this discussion so far and no replies...
Please help.
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If you go back to the original file on your laptop, what is the file size?
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Perhaps these files got corrupted when they were moved to your new computer.
Can you open these files OK on your old laptop?
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Have you tried repairing your permissions?
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How to open *.CR2 files from new 60D ??

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