How to open dvd on iMac. will not open

I am not able to play a dvd on my imac. please help.

Same happens to me: when I insert a DVD (original, no copy), it keeps saying "the disc is not supported" and won't play it.
My iMac specs are the following.
GENERAL: iMac 21.5 inches, late 2009
PROCESSOR- 3,06 Ghz Intel Core 2 Duo
MEMORY: 4GB 1067 MHz DDR3
SOFTWARE: Mac OS X Lion 10.7.5
I tried using VLC Media Player, but it doesn't work either...and I don't know how to check my iMac's DVD region (I'm in Italy, DVD Region 2).
To sum it up, MY IMAC WON'T PLAY ORIGINAL DVDs AND I HAVE TO WATCH THEM ON MY WINDOWS LAPTOP.

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How to eject dvd when software will not?

After having my mac book pro's hard drive replace and added 4 more gigs of ram I had to load saved software that I managed to pull off the drive before it completely died. Now I tried to add MS Office from my mac mini. When I click on say, MS Word it brings up a statement that the installer did not install correctly. So I dug up my disk of MS Office 2011. I pur ir inro the Mac book pro drive and it never comes up on the desktop. I even trided my external dvd drive that I used on my mac mini. No go! I put the disk into the mac book pro and now can not get it out. The mac doesn't see it either. I will see if there is a method to enable seeing the disk that would be a big battle to win. Also I am using OS 10.9 or Maverick. Help me...

You folks maybe correct in thinking OS 10.9 that I am using may be the culprit. However, I have posted here rather then the OS Mavrick group (which I did not know of tnx) because I had read several folks discussing (but wouldn't ya know it I forgot the tech term and I am familiar with it) a software that binds the machinacal device such as the dvd drive to talk to the other software, etc. Oh, and when I insert Microsoft's office 2011 for Mac, the drive accellerates and slows down. The drive never comes to the desk-top. The drive according to other comments in different forums have said the the firmware needs to be current. Then again, I would think that with the various system upgrades each system alteration / change would have the (hopefully, ha) necessary firmware to interface with devices / software and system, right? Anyway, for all the reasons I only took my concerns here. By the way I think I had started up the Mac Book Pro while holding down the track pad. I may hit the track-pad and see, and we'll see if that allows me to bring up the software to install and / or eject the MS office 2011, etc. Tnx for all your comments, I certainly appreciate it.

IMac will not play the DVD that I have made on imovie and burned on iMac SuperDrive ?? (DVD plays fine on household DVD player and also play fine in Toshiba laptop ) Why not on the iMac - anyone know???

iMac will not play the DVD that I have made on imovie and burned on iMac SuperDrive ?? (DVD plays fine on household DVD player and also plays fine on Toshiba laptop ) Why not on the iMac - anyone know???

There are many reasons this could be the case but whether an optical disc can be read or not is a function of:
The reflective media layer of the disc
Whether the burned disc was a DVD-R, DVD+R, DVD-RW, DVD+RW
The brand, model, and production lot of the disc
The specific frequency of the Write lasers that burned the disc
The specific frequency of the Read lasers that are attempting to read the disc
Are the Read lasers in the drive working (it is common for one set of lasers in a drive to fail while others continue to work)
How old are the Write and Read drives (laser frequencies change with age)
Is there dust on the read laser
Is there dust on the read lens
etc.
At one time it was estimated that fewer than 80% of all burned discs were readable in 90% of the drives. That has, I believe improved over time but at the same time it seems the faillure rate of lasers in the drives has increased but that may simply be the result of how many different read and write lasers there are in today's superdrives. Fortunately todays drives are a lot less expensive the replace -- now that Apple no longer installs optical drives in their computers.

My 24" imac will not read cd's, reads dvd's fine

My 24" imac will not read cd's, reads dvd's just fine.

1) Make sure the CDs are clean and free from scratches.
2) Go to: Apple > System Preferences > CDs & DVDs and make sure that blank CD: is set to Ask what to do and that music CD: is set to Open iTunes.

How do I eject a dvd disk that will not eject when I highlight it and click the eject disk in finder, has anyone had this problem?

How do I eject a dvd disk that will not eject after I have highlighted it and clicked the eject disk in finder file menu?

Complements of Kappy:
Try:
1. Restart the computer and after the chime press and hold down the
left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

My DVD drive on my IMAC will not allow me to load a disc, even though there is no DVD in the disc slot.

My IMAC will not allow me to load a DVD, even though the disc drive is empty. Any ideas as to what I should do to resolve the problem
Thanks
Roger

Sounds like you have a newer iMac than this forum covers. The newer ones have a bar or "fence" that, on detecting the drive has failed. moves the bar to block the slot so no media can be inserted (to avoid damage or loss of a disk).
You will need a new optical drive--contact an Apple retail Store or an Authorized Apple Service Provider:
Find an Authorized Service Provider

I am trying to burn a dvd and it will not allow me to do this because it states that i do not have enough space for encoding disk. how do i free up space and from where?

I am trying to burn a dvd and it will not allow me to do this because it states I do not have enough space for encoding. how do i free up space and from where?

iDVD can only use your startup hard disk for the "scratch space" it needs for calculations during the encoding process. 25 GB is a good average requirement, but a large project (3 or 4 hours of content) might require more.
To free up space, you will have to move items to an external hard drive and/or delete items you no longer want.
Please note that iDVD can't use and external hard drive for this "scratch space".

I recorded VCR tape onto DVD-R but will not play on my MacBook Pro. I have already recorded multiple DVDs. How can I get it to play on my Mac?

I recorded VCR tape onto DVD-R but will not play on my MacBook Pro. I have already recorded multiple DVDs. How can I get it to play on my Mac?

"I recorded VCR tape onto DVD-R"
How? Using what equipment/software?
"The DVD plays on the device on which it was recorded."
Just a guess: You're using a VCR-DVD combo recorder. DVDs produced in this way will play on the device that made them, but won't play on anything else until they're "finalized." In fact, Macs will recognize unfinalized DVDs as blank discs until the discs are finalized. Check the manual that came with the recording device for instructions.

We have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions

we have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions?

Back up all data.
In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

My iMac will not shut down cause it says my mail is open but it is not and i cannot open it from the bottom of the screen don't know what to do

my imac will not shut down cause it says my mail is open but it is not and i cannot open my mail from the bottom of the screen

Hi there, go in to the utilites of you applications folder and find "Mail" then go stop processes.
If you cannot find Mail then open mail up and follow the process as above.
Thanks an Appple Certified Mac Technician Trainee

Lsince update to lion osx my imac will not mount windows created video dvds my othe imac running snow leopard will

since update to lion osx my imac will not mount windows created video dvds my other imac running snow leopard will

You could've backed up your iPad prior to the "forced" upgrade which, by the way, you could have cancelled. iTunes doesn't upgrade your iPad, automatically, on its own. You had to click the Upgrade button to initiate the upgrade. You didn't have to do anything with that button. You can just leave it be.
iOS 8 is garbage on iPad 2 and 3 and even though iTunes keeps giving me the Update button option, I continually choose to ignore it.
Ignoring the Upgrade/Update button doesn't affect the normal iTunes/iDevice syncing/backing up operations.
You could've just left that button alone.
When was the last time you backed up your iPad?
While there is no way way to revert to a previous iOS version once you upgrade your iDevices iOS, iTunes saves multiple backups of your iDevice and if you backed up your iPad previously to this latest activity, you should be able to restore your iPad from an older backup that should appear by date when you plug your iDevice into your Mac, was for iTunes to launch and sync your iPad, then cancel the backup in progress and use the Restore function in iTunes to restore your iDevice from another previous backup version date.
If your current version of iTunes doesn't recognize your iPad2 under iOS 8, you need to check the iTunes update feature, in iTunes or in OS X Software Update feature in OS X Preferences panel to see if there is a iTunes update available for OS X 10.6.8 Snow Leopard.

Suddenly my imac will not open e-mail attachments. It scans for viruses. I hit continue and nothing happens.

Suddenly my imac will not open e-mail attachments. It scans for viruses. When I hit "continue", nothing happens.

The problem most likely is the antivirus application. My recommendation would be following the developers instructions, uninstall the application. Most antivirus applications tend to create more problems than they solve. The best thing you can do for your system is to run Software Update frequently and let Apple's security handle any issues. I'd also strongly recommend you carefully read Thomas Reed's Mac Malware Guide.

My iMac will not support Yosemite. I need Mavericks. How can I get Mavericks?

My pre-2009 iMac will not support Yosemite. It has Snow Leopard. Apple should let me obtain the latest OS supporting the Apple computer. Any suggestions?

Mavericks is no longer available. You will need to use Yosemite. You can get Mountain Lion, however:
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
             Identifier 5,1 or later.
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
         7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Or you can stay with Snow Leopard.

HT201728 my address book on my iMac will not open. just spinning.

my address book on my iMac will not open. just spinning.
When I search, I cannot find anything that looks like it will help. something must be contaminated, but I am not a techie and have no clue.

Having problems with Winmail.dat attachments? This is really Windows problem but their hubris will not allow them to admit it.
Windows does have a global fix for this problem but it is not a general patch - in their KB there is a fix for Exchange servers which cause the winmail.dat problem but most users don't know about it or have it implemented.
http://support.microsoft.com/kb/138053http://
Here is a solution that Apple users can get for $30. An Austrian program and APP called Letter Opener http://www.creativeinaustria.com/http:// is the solution to seamlessly opening Winmail.dat files.

My iMac will not recognize a blank DVD-R that I am trying to burn. It also won't eject unless I "shut down"

My iMac will not recognize a blank DVD-R that I am trying to burn. It also won't eject unless I "shut down" and restart while holding down the mouse button. Anyone have any remedies?

I ran into a similar (identical?) problem. I inserted a DVD-R and my imac would not recognize it. The only way to eject was to do a restart. I tried some of the SMC reset stuff. That didn't work. I came across another thread on macrumors (http://forums.macrumors.com/showthread.php?t=336501)
that solved my problem.
I have an external Western Digital Passport drive that I use for timecapsule. It turns out
there are two files that WD adds to the /Library/LaunchDaemons that interferes with the
SuperDrive. I removed the WD files from the LaunchDaemons directory and everything works fine
now. Again, refer to the macrumors thread for more details.
The files I removed from the LaunchDaemons directory were:
com.wdc.WDDMservice.plist
com.wdc.WDSmartWareServer.plist
..yes I had installed the WD backup software to see if I liked it....I did not, but didn't realize this files would cause a conflict with the SuperDrive.

How to open dvd on iMac. will not open

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