How to pay missed payment without knowing account number and SSN

Hello. I recently have problem paying a account that has been cancelled.
I started use verizon wireless from 2009, at that time I was in college and just arrived U.S. so that means I didn't have a ssn at that time.
But verizon wireless still let me have my own account(with my passport!). I terminated the service at Sept. 2011, at that time I was moving from one place to another,so I missed the last payment(about 50 dollors).
I didn't realize it until recent I check my credit score, I was reported by verizon wireless on my credit report...no one even send me a e-mail or try to reach me...
Now my question is: I only remenber my verzion cell phone number and the last 4 digits of my verizon account, can I pay that missed payment?
I called the customer service and they told me I have to know my SSN or Account Number to pay. since the account has been cancelled I could not access my account on verizon wireless web page.
Please help!!!!

See here:
http://support.apple.com/kb/HT4874
iTunes Store credit or gift cards cannot be used as a form of payment to upgrade your iCloud storage (payment methods accepted include credit and debit cards).

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