How to prevent email alerts? Please help!
Hi All,
I have defined an alert category uisng ALRTCATDEF transaction. But when I trigger the alert via XI I get alert both in my email as well as alert inbox. Now my requirement is to get alerts only in alert inbox. So how to prevent email alerts?
Is there any setting?
Is there any container variable to be setup and used in alert category?
Kindly help!
Thanks
Gopal
Gopal,
You have 20 recipients for the Alerts?
In that case, using FIXED recipients should not be the way to do it. You should use <b>Recipient Via User Role</b> in ALRTCATDEF.
And yes, you will have to ask the recipient of the alert to personalize the same.
By default, the Alert EMails are turned off and only because your 20 recipients have turned them ON manually are they receiving the Emails.
So, if they need to turn it off, they should again do the reverse of re setting the Personalization option. This is the correct way to do this.
Regards
Bhavesh
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