How to print 4x6

I followed instructions on loading 4x6 photot paper but it will not load into printer corectly. I just sits in the tray or fo into printer and sort of jams. I have tough time getting it back out. I also get the error that states it can't print on smaller that 4x6. It is 4x6 I put in there. I've tried everything and can't print photos. Help.

Sorry, that was stupid not telling the printer. It's the 4620. Instructions say to pull out the feed tray and put the photo paper in it and stop at the line. I did but the printer does not pic up the paper. I then pull the feed tray and move the photo 4X6 further in. I got to pick it up but got then error that it was out of paper. I did get it to pull the 4X6 in and I had a heck of a time getting it back out. It didn't print anything and again said it was out of paper.
I'm doing something wrong at the feeder point.
Thanks again for your first response,
Steve

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How to print 4x6

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