How to print a "custom" size panorama in CS6 on iMac with Epson R1900

I am stuck.After setting up in PS, the printer starts printing, but no ink is on the paper.
I have no trouble when I select a preset that is already part of the program, i.e.. 13 x 19 roll: it prints beautifully.
Epson help couldn't figure it out. Nor could NAPP or Adobe.  Actually Adobe wanted me to pay $99.50 to help me solve the problem.

Hi djraven911,
Welcome to the HP Forums, I hope you enjoy your experience!
I will be happy to help you; however I can't help but wonder, is this a prank?
I noticed you posted on April 1st, coincidentally April Fools.
In any case, HP does not have any printer's that support printing on toilet paper.
As for your second inquiry, I would suggest the Officejet 8600, the XL cartridge will print approximately 2300 pages.
It supports many media types, but not toilet paper.
Hope this helps.
Thank you for posting on the HP Forums. Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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