How to put a digital copy of a movie into iTunes?

Recently I bought Frozen on blu-ray, which came with a digital HD copy. When I tried to redeem it on iTunes, the Disney website told me I got the movie into my library. However, I had neither the movie in my iPod library, nor in my iTunes library on my computer (windows 7), and I had one dollar less in my iTunes account. When I tried to do it again, the Disney website told me I had already redeemed my code and that the movie was in my library. I have tried syncing my iPod and iTunes and I still have no movie on either. How do I actually get the movie into my iTunes account (and possibly my dollar back?)

You can likely download a compatible version of the app by:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

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HT1539 I have the new imac and it does not have a dvd drive. How can I download digital copy of a movie?

Some Blu rays and DVDs come with digital copies and you inset them into the dvd drive and it downloads the movie to itunes and then you can put them on any iDevice. The new iMac does not have a dvd or disc drive. What can I do?

You will either need to borrow or purchase an external DVD drive, or if you have access to another computer that has a DVD drive you may be able to use Remote Disk:
http://support.apple.com/kb/HT5287
Regards.

HT1539 I downloaded a digital copy of a movie on iTunes but the extras had a download error. How do I fix this?

I had downloaded a Digital Copy of a film with extras on iTunes the other day. The movie is working fine, the extras met with downloading errors and won't work. I've tried clicking the download button but keep getting the same error message. I've already redeemed the code so I can't do the thing all over again! Please help me because I want to see those extras!

andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards,

HT1539 my daughter has taken the insert page with redemption code out of the dvd case and we cannot find it. is there any way i can still download my digital copy of the movie in itunes?

We Have managed to lose the insert page that came with our dvd and digital copy. Is there a way i can still download the digital copy without the redemption code?

Please please help me, if you know how.

I want to redeem a digital copy of a movie and iTunes store rejects the code.

Hello> I have a Blu Ray disk which I purchased that says I am entitled to downloading a digital copy of the title (The Dark Knight). When I type in the a

According to this list:
http://forum.blu-ray.com/showthread.php?t=122431
the digital copy offer for The Dark Knight expired in November of 2009, at least in the US. This is a scam being run by the movie studios; they advertise digital copies on the Blu-Ray and DVD disks they sell, but often don't tell you up front that they're redeemable only for a limited time after the movie is first released.
You'll need to contact customer support for Warner Bros. and hammer on them:
http://www.warnerbros.com/help/customer-service.html
Regards.

HT1296 I am trying to put a digital copy of a movie on my iPad, and my computer indicates that I'm not authorized to do so.

I cant sync a digital movie to my ipad because my computer indicates I'm not authorized.

Is it possible that ratings restrictions have been set? for example it's a PG movie and you're only allowed G movies?
ALso, and i'm not totally up on digital copies, but last I knew you were allowed to have a copy on one computer and one device and if you exceeded that one device, then tough. It's their way to combat piracy by not allowing one digital file to be on 10 devices at once.
You may look into the site of the company the movie is from and see what their particular rules are, because they vary from company to company.
I THINK digital copies are also only good for so long. Not sure if you have to unlock it within that window to access it forever, or if you're only allowed to watch it within that specific window (like 6 months post release). That may also vary from company to company.

HT5731 how do i get Digital Copy into itunes

i am trying to put a digital copy of a movie into Itunes. How do i do that

any help.. How do you download a digital movie into Itunes???

Ok i have the Iphone 5c and a Dell laptop. I loaded Itunes to both i bought a digital copy of a movie. Loade it to my Itunes on the Laptop. how do i put it on my phone? I try to finish downloading or uploading it and it states interupted go click availble

Ok i have the Iphone 5c and a Dell laptop. I loaded Itunes to both i bought a digital copy of a movie. Loade it to my Itunes on the Laptop. how do i put it on my phone? I try to finish downloading or uploading it and it states interupted go click availble

iTunes and Apple's devices work as an ecosystem. iTunes is designed to sync with Apple's products, not anyone else's. You'll need your songs in a format compatable with the Samsung phone and to use the software transfer program supplied/recommended. It is essentially not an Apple/iTunes problem. You may have better luck finding the information you need on Samsung's forums.
tt2

I put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?

i put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?

Yes, the old album art view is gone, bu you can see the album art for a song that's playing by clicking on the art image and it will open a bigger view.
Everything else in your post is a waste. I'm not going to spend time reading it. If - and I repeat if, you have a question on how to get the best out of the new look iTunes, post it. But don't spend your time in long rambling negative rants.

HT1539 I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

I downloaded my digital copy of Star Trek Into Darkness, but it's HD and I can't play it. I didn't see anything about whether I wanted HD or Standard. How do I get this changed?

Check the mute switch on the side above the volume rocker. If the red dot shows, the phone is muted. You'll still be able to play the ringtones to select one.
I find that the switch can be thrown to "mute" by accident when I put my iPhone in my belt holster.

How do I find the digital copy of a movie I just redeemed if it is not listed with my movies?

How do I find the digital copy of a movie I just redeemed if it is not listed with my movies?

I just liked them all right now.
Thanks. So yours only shows one cover movie poster too then. That is what mine shows.
When you say this:
based on whether I've got HD selected or not, e.g. my iPhone shows the SD size, but my iTunes based on whether I've got HD selected or not, e.g. my iPhone shows the SD size, but my iTunes (computer) shows HD.
Do you mean when you have your phone selected on the summary page as you instructed above vs.... what selected for your itunes/computer showing HD?

TS3297 I am unable to redeem a digital copy of a movie i purchased. itunes keeps saying timed out, try again, no matter how fast I enter the redeem code. itunes help/support is rubbish.

I have bought a Movie (20th century fox dist) with a digital copy i can download to itunes. everytime i try to redeem the code, itunes say's "session timed out, try again", no matter how fast I try. itunes help/support is no help. anybody had a similar problem and resolved?

I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

HT1725 I am having trouble down loading a uv digital copy of a movie that i recently purchased. I keep getting error code (-50) has anyone else got this and how do you resolve it?

I am having trouble down loading a uv digital copy of a movie that i recently purchased. I keep getting error code (-50) has anyone else got this and how do you resolve it?

Hi,
Try the following steps:
1. Check windows updates.
2. Try the Microsoft Fix it in this kb to remove previous install completely:
http://support.microsoft.com/kb/2739501/en-us
3. Reboot.
4. Try installing again.
This seems helpful on the issue.
As always, thank you for your suggestion, Don:)
Regards,
Melon Chen
TechNet Community Support

HT2729 I just registered my digital copy of a movie to my iphone IOS, how can I see it on iPhone??

I just registered my digital copy of a movie on IOS. How can I watch this movie??? Lost

you can import that file in itunes, verify it plays, then attempt to sync to ipad with itunes. I have had limited success, cause some of the versions will not transfer.

HT2729 I'm trying to download Ironman3 from digital copy plus. It say itunes is a provider, but the code doesnt work in the store. How do I download this movie?

I'm trying to download Ironman3 from digital copy plus. It say itunes is a provider, but the code doesnt work in the store. How do I download this movie?

Hello Jor_El,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Transferring or downloading an iTunes Digital Copy
http://support.apple.com/kb/HT1539
Open iTunes 9 or later.
On the left side of the iTunes, click iTunes Store.
In the upper-right corner of the iTunes Store window, click the Sign In button. If you are already signed in, skip to step 5.
Sign in to the iTunes Store using your Apple ID.
In the QUICK LINKS window in the right column of the iTunes Store, click Redeem.
In the resulting screen, enter the 12-digit code printed on the insert included with your DVD or Blu Ray disc. Then, click Redeem.
Best of luck,
Mario

How to put a digital copy of a movie into iTunes?

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