How to put two devices on one Data plan?

I've had my phon with a 2gb Data plan for about a year and just recently bought a Jetpack with a 6gb Data plan to replace my original and be shared between the two.
A month later I get my bill and find im still being charged for both. I kind of expect this seeing as I didn't buy the new plan when my original bill was scheduled for payment.
Two months after, Im still paying for both. And what's worse, Im being overcharged with my phone Data plan because I had thought I had more Data to use.
I've tried going back to the retailer, but the just directed me to contact Verizon. I've made very many attempts to contact Verizon, to no avail. Whether it be through calling, Chat, forums, anything. I can't find any direct email for customer support. I am angry and very unhappy with the service.
Any suggestions on either getting in contact with Verizon (my available calling hours never seem to match up with theirs) or fixing it myself if possible. Thank you.

If you're on the old Nationwide plans data between devices can not be shared. You need to be on Share Everything to share Data. Of course if you didn't become a Verizon customer until after June 28th 2012 you SHOULD be on Share Everything.
For the record a Share Everything plan with a smartphone a jetpack and 8 GB of data would be $150 plus taxes/fees

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