How to re-install CS3 on new MacBook Pro? [was: ADOBE REFUSES TO HELP ME]
I've downloaded their software and I received an error stating I must contact Adobe. So I do, and they REFUSE to assist because my licensed software is not the most current version. How do I place a call to them?
John, thank you for your response.
It is Adobe CS3 and I was reinstalling it onto a new Macbook Pro. I had a backup with Time Machine and I restored my files to the new laptop. Of course because of serial number conflict I needed to reinstall my software. The Macbook Pro no longer has a built in Super Drive so I downloaded the software off of the Adobe site. I uninstalled, and tried to reinstall but received a message stating there is a problem and to contact customer support. I did, via their chat system, and was told that they would not help me because it was CS3.
After uninstalling and restarting several times I finally resolved whatever the error was. I apologize for the long winded reply, but wanted this to be in a forum in the event someone like myself goes looking for self help answers. Thank you again!
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Process: Documents To Go Desktop [2042]
Path: /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Identifier: com.dataviz.Documents_To_Go_Desktop
Version: 4.0001.9
Code Type: X86 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-01-28 17:24:34.373 +0200
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Sleep/Wake UUID: 7B3C101D-5145-46E9-87BC-8CC4F7A0AAB9
Interval Since Last Report: 80267 sec
Crashes Since Last Report: 1456
Per-App Crashes Since Last Report: 19
Anonymous UUID: 824A531E-DA88-A4D2-F85C-B0E0B6351CDF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
__TEXT 0000000000001000-0000000000061000 [ 384K] r-x/rwx SM=COW /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x93030780 strncpy + 112
1 com.dataviz.Documents_To_Go_Desktop 0x000130dc 0x1000 + 73948
2 com.apple.Foundation 0x912acfcf __NSFireDelayedPerform + 413
3 com.apple.CoreFoundation 0x99f209b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
4 com.apple.CoreFoundation 0x99f20355 __CFRunLoopDoTimer + 709
5 com.apple.CoreFoundation 0x99f05162 __CFRunLoopRun + 1730
6 com.apple.CoreFoundation 0x99f0463a CFRunLoopRunSpecific + 378
7 com.apple.CoreFoundation 0x99f044ab CFRunLoopRunInMode + 123
8 com.apple.HIToolbox 0x94e5b15a RunCurrentEventLoopInMode + 242
9 com.apple.HIToolbox 0x94e5aec9 ReceiveNextEventCommon + 374
10 com.apple.HIToolbox 0x94e5ad44 BlockUntilNextEventMatchingListInMode + 88
11 com.apple.AppKit 0x97b77a3a _DPSNextEvent + 724
12 com.apple.AppKit 0x97b7726c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
13 com.apple.AppKit 0x97b6d6cc -[NSApplication run] + 855
14 com.apple.AppKit 0x97b106f6 NSApplicationMain + 1053
15 com.dataviz.Documents_To_Go_Desktop 0x00002d59 0x1000 + 7513
16 com.dataviz.Documents_To_Go_Desktop 0x00002c88 0x1000 + 7304
Thread 1:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x909539ae kevent + 10
1 libdispatch.dylib 0x94df4c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x94df47a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x90952be6 __select + 10
1 com.apple.CoreFoundation 0x99f48c00 __CFSocketManager + 1632
2 libsystem_c.dylib 0x93044557 _pthread_start + 344
3 libsystem_c.dylib 0x9302ecee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000100 edx: 0x00000010
edi: 0x009200c0 esi: 0x00000000 ebp: 0xbfffe4d8 esp: 0xbfffe494
ss: 0x00000023 efl: 0x00010202 eip: 0x93030780 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
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0x98a86000 - 0x98bd3ffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98bd4000 - 0x98bf6fff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x98c2d000 - 0x98c52ff7 com.apple.CoreVideo (1.8 - 99.3) <5B872AC0-E82D-3475-A3F9-FD95F380560D> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98c53000 - 0x98d71ff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x98d72000 - 0x9912affa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9912b000 - 0x99174ff7 com.apple.framework.CoreWLAN (3.0.1 - 301.11) <ABA6A926-34C2-3C09-AD9F-A87A8A35536A> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x99175000 - 0x9917cff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x99184000 - 0x99199fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9919a000 - 0x991d5fe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x991d6000 - 0x99452ff7 com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99453000 - 0x994a1ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x994a2000 - 0x994b0ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x994b1000 - 0x99517fff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x99518000 - 0x9951cfff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9951d000 - 0x99533fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x99534000 - 0x99537ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99538000 - 0x9956fffa com.apple.LDAPFramework (2.4.28 - 194.5) <8368FAE7-2B89-3A7D-B6EE-7184B522CB66> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x99570000 - 0x99571fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x99572000 - 0x99575ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x99576000 - 0x99620fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99621000 - 0x99662ff7 com.apple.framework.CoreWiFi (1.0 - 100.10) <944B3FAE-F901-3276-A676-9D52295DA817> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x99663000 - 0x9966cffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9966f000 - 0x9967cff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9967d000 - 0x996aefff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x996af000 - 0x996b0fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x996b1000 - 0x996bcfff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x996bd000 - 0x99721fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x99748000 - 0x99748fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x99749000 - 0x997a6fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99eaf000 - 0x99eccfff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x99ecd000 - 0x9a0b5ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a0f9000 - 0x9a101fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x9a102000 - 0x9a102fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a103000 - 0x9a31afff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a373000 - 0x9a3a6ff5 libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib
0x9a3a7000 - 0x9a3a9ffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x9a3aa000 - 0x9a405fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9a406000 - 0x9a522ff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9a523000 - 0x9a529fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9a52a000 - 0x9a534ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9a535000 - 0x9a53cfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x9a540000 - 0x9a69dffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1914
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=154.1M resident=96.1M(62%) swapped_out_or_unallocated=58.1M(38%)
Writable regions: Total=114.3M written=2316K(2%) resident=21.9M(19%) swapped_out=0K(0%) unallocated=92.4M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 2128K
CG image 4K
CG raster data 16K
CG shared images 1216K
CoreImage 96K
CoreServices 2656K
MALLOC 82.0M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 4408K
OpenCL 16K
Stack 68.6M
VM_ALLOCATE 16.1M
__DATA 7392K
__DATA/__OBJC 252K
__IMAGE 528K
__LINKEDIT 31.2M
__OBJC 2332K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 122.9M
__UNICODE 544K
mapped file 87.5M
shared memory 308K
=========== =======
TOTAL 429.9M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd120000 / 4
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd124000 / 6
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1905, 0xfd124400 / 7
USB Device: Aficio MP 161, 0x05ca (Ricoh Company Ltd.), 0x0403, 0xfd121000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 4 -
How do I set up my new Macbook Pro without using the annoying Voiceover?
How do I set up my new MacBook Pro without using the annoying Voiceover? I cannot get it to work right; it seems to get stuck and repeats the same thing over and over. It is driving me nuts! Is there a way to begin the setup process without using the Voiceover system? I am a new convert from a PC and I thought a Mac was supposed to be "intuitive!"
Any help is appreciated.
Thanks.
PamelaThere is no good reason to register your Mac anyway.
You can opt out of the setup process and registration by pressing Command (Apple key) and the "Q" key.
The registration process requires you to divulge a lot of unnecessary information. -
Can Windows 7 be installed on my new MacBook Pro, through my network connection? The disc would be in my Windows desktop.
I wouldn't recommend installing through a network connection.
For a Virtual Machine:
If you have the Win 7 media (DVD), use an app like PowerISO or MagicISO to make an ISO file of the install disc and use that.
For BootCamp:
Use the original install media and BootCamp Assistant, to install from your DVD Drive. -
Any tips on how to improve battery life on new macbook pro?
Any tips on how to improve battery life on new macbook pro?
It all depends on how much you plan to run on battery power. If you don't use it often, set yourself a reminder to let it run unplugged about every couple of weeks to aboout a 40% charge and then plug it up and let it charge back to 100%. If you'r'e a frequent battery user (like me) don't let your MBP discharge to the point where you're running on reserve power - down to about 30 minutes remaining and then charge it back in.
I have over 130 cycles on my computer and I've just had it since March. Even though my battery health was 102.2% when I got my MBP, it's still at 98.8% health and I'm still getting 7+ hours out of my battery. To get the longest use when under battery, keep your activities to low-CPU intensive apps (browser, email client, word processor, etc.) - Internet surfing alone, and not watching a lot of online videos, will give you mor ebang for the buck. You can also check your battery health in 'real time' by using "Battery Health" - free from the App Store and you can make sure that you're running on integrated graphics, which uses less power, by downloading Cody Krieger's exceptional gfxCardStatus.
Keep your screen brightness down to about four ticks and your keyboard backlighting to one tick - should work fine.
Good battery health to you,
Clinton -
Can anyone tell me how to stop / turn off my new macbook pro properly?
Hey. Can anyone tell me how to stop / turn off my new macbook pro properly? Every time I want to put away my computer for a while and then restart the computer again at a later time the battery has been used. That is, the computer indicates that I have used battery, even though I put away the computer with 100% charged.
Every time I want to put away my computer for a while
Prior to shutting down, attach the Magsafe. It will prevent your battery from draining while turned off or even sleeping.
is how you shut down properly. -
How do I identify the year my MacBook Pro was made? I have a 17in. 2.93 Gz Intel Core 2 Duo processor. Thanks. Skip
You can click on the black Apple icon on the upper left hand corner wolf your screen, then click on About this Mac, and you'll see this screen:
-
How to do clean install lion on new macbook pro?
I have a new macbook pro...I want to do a clean install on a new hard drive...but when I goto the app store it shows lion app available but it's not free? Do I need to buy this when i just purchased the Mac?
Confused about how that works...in the "old" days I just put the DVD in...
Thanks!I have a new macbook pro...I want to do a clean install on a new hard drive...but when I goto the app store it shows lion app available but it's not free? Do I need to buy this when i just purchased the Mac?
Confused about how that works...in the "old" days I just put the DVD in...
Thanks! -
Please Help!
Adobe Chat doesnt deal with old products
Apple Genius Bar says to talk to Adobe.
HAD a 2008 MacBook Pro with Adobe CS4 installed
now have a brand new MacBook Pro (and used my time machine to back up from my old mac) and when trying to open InDesign files - gives a list of plugins that are missing and will not open the document.
I'm a graphic designer- so this is not an option..
Please Help!You can install Adobe Programs ONLY from the originals installer which is provided from Adobe. Time Machine (which is a form of migration) will not result in working Adobe programs. As Bob said, use the Creative Cloud Cleaner Tool, which is also working for CS versions, to wipe out everything from Adobe and start with a clean installing.
I am not sure, if CS4 is running on Maverick, at least it is not supported officially, your are here alone. It might be so that you have to upgrade your software to a later version. -
Can't do a fresh install on my new MacBook Pro
I just got a new MacBook Pro and after setting it up, transferring no files, I decide that I actually would have liked to restore Leopard from my Time Machine back up. I try to do this via the Migration Assistant, but it's not working properly and it's taking up way more space on my HD than it should.
So I decide to try and reinstall Leopard and start over. Only I can't. When I insert the Leopard installation DVD and double click on "Install Leopard", it restarts, but it's just stuck on a grey screen. If I hold down alt while booting I'm asked to choice between my Macintosh HD and the installation DVD, but when I choose the DVD, it starts spinning, but stops after a while and the computer is frozen. I can't delete what's on my HD from Disk Utility either.
How do I get rid of what's on my HD and get a chance to install a fresh Leopard?
This is driving me crazy, hope you can help me!
ThanksThanks a lot both. The thing was that I couldn't find any DVDs that belonged to my new computer, so I just used my old Leopard DVD thinking that it didn't matter which one I used anyway. When you said it did
matter, however, I looked a little closer and found two DVDs in my new computer's box. I'm doing a clean installation as we speak.
Thank you for your help! -
Adobe CS4 will not install on new macbook pro [was: pro]
Adobe CS4 will not install on new macbook pro. It is coming from my other macbook.
Install normally means running setup from the orginal discs or the downloadable trial version. If you are copying from a backup or another computer, that won't work.
Best advice is to download the CS4 trial, and have your serial number ready in order to convert the trial into a licensed version.
Get the trial here. Follow the instructions carefully or the download link won't work.
http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
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