How to re-issue a disputed billing doc when mat posting period is closed

I'm working a client site that has to deal with disputed invoices that come in after the material posting period has been closed.
What needs to happen is that the billing document is cancelled (no problem) and this returns the stock (fuel put back in the tank).
Howeve, the problem is we do not know the best way to re-issue the billing document so that the posting date is against the original date which is often outside the current of previous month's posting period.
Is it practical to open the period prior to last month again? We suspect that this may cause more issues than it solves. What tis the industry standard process for dealing with such disputes?
Thanks for your suggestions
Phil

Hi,
It is not good to open the period again, as you are in current period.
The best business practise is to raise an return order request against the billing docuement followed by credit memo to give the credit to customer. The return delivery also will be created against return order as you need to return the suplied goods.
The sales docuement type 'RE' is used for sales return in standard SAP, followed by delivery docuement type 'RE' and billing type 'RE' (Credit Memo).
regards
Vivek.

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