How to re-schedule wi's not executed

Friends, one more doubt!
I need to use a 3 stage re-schedule wi's not executed.
That's it:
If the analyst didn't executed the wi, I have to re-schedule it to his supervisor, and if the manager didn't executed its wi, re-schedule it to his manager.
how can I do that ?

Hi Glauco
It's a bit difficult to explain in words, but simple once you get the hang of it.
If you take a look at a dialog workflow task, you will see one tab labeled "Latest End". In this tab you can schedule the task to automatically send a message to someone when it has not been completed after a certain amount of time (the deadline). However, the current agent keeps the work item even if the deadline has passed. This is called simple deadline monitoring.
For extended deadline monitoring, you can not only schedule a message, but prompt the workflow to take action. I don't know exactly how to configure it by hand, but you can find a wizard for creating the extended steps in the Workflow Builder. The wizard can be found under the Workflow Wizards section of SWDD, on the lower-left hand side of the screen. You can select this tab the same way you change from viewing the workflow containers to "Step Types that can be inserted" tab.
I hope I was a bit clearer this time.
Regards.
Juan Ramos

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I don't know if it's the correct forum to post my question. If I'm wrong I ask you to redirect to the
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Message was edited by:
johnveslin

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thanks for the support till now from the forum
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Message was edited by:
subrat panda

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