How to re-store backgup from the flash card?

Hi
My phone is Nokia 5800.
After update to 20.x I found some contacts don't have voice labels anymore - I'm unable to call them via voice recognizer.
The Nokia Care said it's possible to restore these labels after soft / hard reset.
I did a backup on the flash card before each of the resets. 
Nothing works - several contacts still don't have voice tags.
But now I got the second trouble: after the hard reset I'm unable to re-store "Files" (this is the option in the re-store softwar).. Damn, the files are not that important but I'd like to get them back!!
All the data (Contacts, SMSs, Calendar) have been restored right except Files.
Whenever I try to do it I got "File Manager: the memory is full, try to stop some applications" while there are no running applications and I have 70 Mb free of the phone's memory and 1.9 Gb free on the card..
Aaa.. help... =)

If you don't have a credit card, you'll need a prepaid iTunes card or iTunes gift certificate. Or, if you're in the US, you can use PayPal, though it's often an unreliable method of payment.
Regards.

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