How to re-subscribe and/or preserve my meeting URL?

The credit card that we were using for recurring billing expired, and now I'm not able to re-subscribe to our Connect Pro service for the same meeting URL:
http://na1.connect.acrobat.com//dealbase
Under the Credit Card Information tab, I'm not allowed to re-submit a new card for this.
I want to give Adobe money, preserve my existing conference room URL, and this is proving very difficult.
We created a new meeting URL, and subscribed to that, but it caps participants to 5 users max. I think previously, there was a higher cap?
Suggestions on how to get the old URL re-activated online (ie so I don't have to call anyone to do this? They seemed quite confused last time and I had to call several phone numbers before giving up).

Have you tried using the online chat at adobe.com?  That might be an alternative to telephone?
matt rock  |  Technical Response Team, Connect  | adobe systems
my.adobe.acrobat.com/mattrock

Similar Messages

  • How to pass username and password with the portal url

    i want to access portal from my web site. i have created username and password fields in my web page. when submited , my portal page should open. so how to pass username and password with the portal url.

    This is not straightforward; but it is doable.
    First tell us about your portal version; portal 10.1.4 has a slightly different method of doing it and the pre-10g portals were completely different animals.
    And if you are in AS Rel 2, then the most important document for you would probably be the following:
    [Creating Deployment Specific Pages| http://download-west.oracle.com/docs/cd/B14099_19/idmanage.1012/b14078/custom.htm#i1015535]
    You might want to use it in conjunction with some metalink notes about your portal version and such a login page.
    hope that helps!
    AMN

  • How do I SUBSCRIBE to the FREE radio programs etc. on iTunes?

    HI, everyone. A lot of programs on there are FREE, but unlike the BUY button, my FREE button is grey and not pressable. How do I subscribe and HOW much is it?
    THANKS

    Where are you looking?
    The iTenes radio prgrams are not in the store and there is no Free button.
    Just listen to them.
    Are you talking of podcasts?
    Most are free.
    You don't "download" podcasts the same way you do a song. You subscribe and iTunes will get them when they are updated.

  • I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

    I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

    Gary116 please remove and reinstall Lightroom by following the steps listed in CC desktop lists applications as "Up to Date" when not installed.  The version of Photoshop Lightroom available through the Creative Cloud Desktop application supports your Creative Cloud Membership.

  • Ok, so I have just updated my iPad2 to the latest OS and I have lost my paid magazine subscriptions.  How do I re-establish the link so that I don't have to subscribe and pay all over again??  this is  frustrating as I also had to reload alot of apps

    Ok, so I have just updated my iPad2 to the latest OS and I have lost my paid magazine subscriptions.  How do I re-establish the link so that I don't have to subscribe and pay all over again??  this is  frustrating as I also had to reload alot of non-supplied apps (games mostly).  I also lost all of my contacts content.

    Put them back the same you did originally.  Connect your iPad to your computer via USB and re-sync the music you want back to your iPad using iTunes.

  • How can I find and eliminate duplicates in iTunes 11?

    I can't seem to find the "Find exact duplicates" item in the File Menu in version 11. How can I find and deal with duplicates?

    Shift-View-Show Exact Duplicates should reveal them. Keep one of each repeated group of files and don't send to the recycle bin unless you are sure that there are multiple files on the disc as opposed to multiple entries to the same file.
    There is also my DeDuper script if you don't want to do it by hand. This can preserve ratings, play counts, playlist membership, etc. which are lost in a manual clean up. Please take note of the warning to backup your library before deduping. See this thread for background on deduping and the script.
    tt2

  • How can I subscribe to a free podcast from a different country's i-store?

    How can I subscribe to a free podcast from a different country's i-store? I tried, but it says I can use only store in the country of residence. I just bought imac to be able to watch podcasts from my home country which is not country of residence... It is completely unreasonable!

    You cannot.
    As it has told you, you can use the itunes store of your country of residence and only while you are inside the borders of that country.
    Sorry.

  • How can I identify and delete duplicates on the latest version of itunes?

    How can I identify and delete duplicates on the lastest version of iTunes?

    The show duplicates/show exact duplicates features have been left out of iTunes 11. Rumor suggests they will be restored in the next build. In the meantime I have written two Windows scripts to make playlists of Duplicates and Exact Duplicates, either from a selection of tracks or the entire library. Note that, as with the iTunes feature, this list makes no distinction between "originals" and "dupes", you have to decide which is which.
    There is also my DeDuper script for automatically removing duplicate copies but keeping one remaining copy of each set. This can preserve ratings, play counts, playlist membership, etc. which are lost in a manual clean up. Please take note of the warning to backup your library before deduping. See this thread for background on deduping and the script.
    If you want to manually remove duplicate tracks use shift-delete to remove selected tracks from the library as well as the playlist. Keep one of each repeated group of files and don't send the others to the recycle bin unless you are sure that there are multiple files on the disc as opposed to multiple entries to the same file. Same advice to backup applies.
    tt2

  • I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number.  When I enter my CC serial number, it indicates that the serial number is invalid

    I am a Creative Cloud subscriber and Acrobat XI Pro is asking for a serial number.  When I enter my CC serial number, it indicates that the serial number is invalid

    >enter my CC serial number
    I don't know how that is possible, since Cloud accounts do not use a serial number... you download & install & activate Cloud programs with your Cloud log in to your paid account
    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html
    -Install, update or UNinstall, and launch after installing

  • Photoshop CS4 always crash (how may I track and fix an APPCRASH) ???

    Hello
    My Photoshop CS4 always crash when happens these conditions:
    1. Open a file picture or create a file. (FILE 1)
    2. Import another file picture... (FILE 2)
    3. Copy FILE 2 in FILE 1
    4. Now FILE 2 appear inside a layer...
    5. Move with the mouse the layer corresponding to the FILE 2
    CRAAAAAAASHHHH
    BOOOOOOOOOOOOOOOOOOM
    Always happens the same, always, always.
    It is so annoying, that don't let me work and I am working right now with Photopaint (think I don't like).
    I would need your help to tell em how may I track and fix an APPCRASH.
    Do we have an application in windows that allow me to detect the causes of an APPCRASH?
    Or is this just because the application is failing?
    These are the data of the application crash:
    Signature of the problem:
    Nombre de evento de problema:    APPCRASH
    Nombre de la aplicación:    Photoshop.exe
    Versión de la aplicación:    11.0.1.0
    Marca de tiempo de la aplicación:    499bf9b5
    Nombre del módulo con errores:    StackHash_fd00
    Versión del módulo con errores:    0.0.0.0
    Marca de tiempo del módulo con errores:    00000000
    Código de excepción:    c0000005
    Desplazamiento de excepción:    65637275
    Versión del sistema operativo:    6.0.6002.2.2.0.256.1
    Id. de configuración regional:    3082
    Información adicional 1:    fd00
    Información adicional 2:    ea6f5fe8924aaa756324d57f87834160
    Información adicional 3:    fd00
    Información adicional 4:    ea6f5fe8924aaa756324d57f87834160
    Additional information about the problem:
    Id. de depósito:    1164041060
    The texts are in Spanish sorry, I'm from Spain.
    May someone help me to track and trace this bug and how to solve it?
    Thanks

    Prior to the subscription models—and of course that includes CS4—the Photoshop license was platform specific, either Windows or Mac, but not both.  Your CS4 Windows serial number ("key") will never work on the Mac version.
    CS4 is out of the loop as far as requesting a platform swap for a nominal fee.  It is no longer supported by Adobe in any way. A platform swap required the destruction of your PC version, so you could not use both the PC and the Mac versions.
    For a time, you could have used CS4 to upgrade to CS6 for about $200, but that time window has closed by now.  Now you would have to own a legitimate version of CS5 in order to be eligible to buy an upgrade to CS6.
    You can of course buy the full version of Photoshop CS6 Extended for $1,000 from the Adobe store:
    Creative Suite 6
    Alternatively, you can subscribe to Photoshop CC and Photoshop CC2014  on a monthly basis without ever owning the software.  If you stop paying monthly, the software ceases to work.
    The cheapest subscription is the Photography plan, which includes both Photoshop and Lightroom for $10 a month.
    These are user forums; you are not addressing Adobe here.  To contact Adobe support directly:
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation.
    There is also a phone option. 1 (800) 833-6687

  • How do I add and delete pages to a pdf document?

    How do I add and delete pages to a pdf document?

    Hi Paul,
    Adobe Acrobat has the features to add/delete/extract/crop/insert pages to your PDF files and are much more features.
    Adobe Reader has  a very limited features for editing to PDF files.
    Now you can subscribe to Acrobat Plus and see more information at https://www.acrobat.com/acrobatplus/en/home.html
    Or you can download Acrobat XI Pro for trial version from www.adobe.com.
    thank you.
    Hisami

  • HT4914 I do not own a computer. I have an iPad. How can I subscribe to iTunes Match as ALL my music is stored on my iPad.

    I do not own a computer. I bought an iPad. ALL my music is stored on it. How can I subscribe to iTunes Match?

    If you are in the US then your iTunes purchased music should be in the cloud for redownloading in the Purchased tab in the iTunes store app - but music can be removed from the store at any point by the record companies (and similarly for other content types as well), so you shouldn't rely on being able to redownload it in the future.
    Do you have access to a computer e.g. a friend or family member that you could use ?

  • Can't download: Subscribe and Get Episode buttons grayed out

    I have an iPhone. I sync my contact/calendar etc info on 2 different computers: my home computer and my work laptop. I had never used Podcasts before.
    A few days ago, while at work, somebody showed me a podcast, and I hit the subscribe button, not thinking much of it since it is free content. Then, when I got home, I realized I'd rather manage Podcasts from my primary personal computer. However, now all "Subscribe" and "Get Episode" buttons are grayed out! I deleted the Podcast from my work laptop, that didn't help. I reinstalled iTunes, even into a different directory, that didn't help.
    I'm at a loss. Even though it is free content I can only play Podcasts on one computer? And can't change which one that is?
    I have a ticket open with support but so far have only gotten the FAQ pasted into an email to me.
    Can anybody help? Have you seen this before?

    Just to clarify, on my work laptop I can download Podcasts just fine. However this is a temporary computer, I need to be able to do this on my home computer.
    I simply did not realize that downloaded a Podcast once would make it so that's the only computer that can download any Podcasts at all. Is there no way to remove this restriction, change it so this laptop can't and my home computer can instead? De-authorize this computer from Podcast management, basically?
    Any ideas at all? iTunes support has been no help, they keep telling me to re-install or to contact the publisher of the Podcast, but this is about ALL Podcasts, it's simply how iTunes works it seems.

  • Good morning everyone! I would like to ask how can i subscribe for adobe forms central 11.99$ per month. I am currently here in United Arab Emirates. I really need to use this application cause it will benefit me a lot in my work. Thanks!

    Good morning everyone! I would like to ask how can i subscribe for adobe forms central 11.99$ per month. I am currently here in United Arab Emirates. I really need to use this application cause it will benefit me a lot in my work. Thanks!

    Hi,
    OK. Following instructions, I've uninstalled the old Flash Player and installed the right one, and videos are now playing. Thanks for pointing me to the other posts on this site. YouTube and other videos are now playing
    Some of the videos still play jerkily (they don't stream evenly). A few stream evenly once they've been allowed to buffer fully. (I think I'm using these terrms correctly.) Is this solely caused by low bandwidth, or is there something—an adjustment of some kind—that I can do with Flash Player to have online videos stream evenly, even from the moment I start them?
    As I mentioned, to bypass this uneven streaming while watching online, I download the videos and watch them usually using Quicktime Player 7.6.4. Still, they don't always play evenly, but for the most part do.
    I've just tested bandwidth and I'm told:
    5.63 Bbps Download speed
    0.63 Mbps Upload speep
    Rafael

  • How do I subscribe to podcasts when only RSS address/link is provided?

    How do I subscribe to podcasts when only RSS address/link is provided?

    WOW!!! 
    Did you even read what i wrote?
    I CANNOT MAKE THE ONLINE SUBSCRIPTION TO WORK
    AND MSFT Billing is ignoring the Problem Report we have submitted!!!!!  We submitted the problem report more than a week ago and  MSFT Billing basically said
    "it should work - but without a paid support plan, we cannot allocate someone to solve it"
    Billing even forwarded it back to Azure Support, who then called me, walked me through the issue,  took screen shots - forwarded it back to Billing. 
    And Billing's solution was to cancel the subscription we had registered on the other account 
    And DO NOTHING about our issue.

Maybe you are looking for