How to read from ABAP description of the support message?

Hi there,
we need to read description (not a subject) of a support message which we can see at Transaction Data - Overview tab.
Were tried a couple of FMs, e.g. CRM_ORDER_READ, but it doesn't return what we need.
Any help is appreciated.

Can you provide more details?
In the Transaction Monitor, in Transaction Data, under the Overview Tab, the Description is there and viewable.
Are you using the Description field as a Subject field, becuse there is no a subject field.
The overview will show the Description, Reply for SAP. Information from SAP, etc.
Thank you
Paul

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