How to receive warranty in brisba

Hi,
i'm a student studying in Brisbane. Recently, when i'm playing songs on my Creative Zen Micro, the volume of the song will increase and decrease all the time. I have tried all i can to solve the problem. This includes using the Smart Volume control, disk clean up and even formating my Zen Micro but the problem persist. I bought the player in Singapore before coming to Brisbane to further my studies.
As i'm unsure how things work at Creative Australia or where the nearest service centre is, can anyone tell me how i can get my player fixed? I'm really lost and would appreciate your help.
Thanks and regards.

try to contact customer support.
http://au.creative.com/support/

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