How to recover password

Hello,
I am using Curve 9300, I forgot my blackberryId  password and could not recover it as I do not remember security password as well. Please advice how may I reciver my blackberry id password.
Thanks

vijaygupta wrote:
I am using Curve 9300, I forgot my blackberryId  password and could not recover it as I do not remember security password as well. Please advice how may I reciver my blackberry id password.
Hi vijaygupta
Welcome to BlackBerry Support Forums
You have to remember either your BBID password or the security question , otherwise you are struck !
You can try calling your Carrier to know  if they can help you in resetting your BlackBerry ID password Or login to your email account that you used for BlackBerry ID , search your Inbox and find the original email which was send for BlackBerry ID confirmation , you can delete your BlackBerry ID from there which will allow you to use the same email or username for your BlackBerry ID .
If all above fails then as last option you have to Create a new BlackBerry ID and start all over again, for help refer to this Knowledge Base Article :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
Please note, while doing so you'll loose access to any of your paid apps if you bought it from BlackBerry world .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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