How to recover recovery kit for hp 15 notebook r204-tx

Recovery drive is damaged so I am not able to reinstall windows 8.1

If that is so, then you have two options: 1) use the usb recovery flash drive you should have already created2)  purchase a recovery flash drive from HP. Ordering a recovery disk set from HPOn the web document, click on the country in which you reside for ordering information.The cost is usually around $40.00 USD or less.

Similar Messages

  • System Recovery Kit for dv7-3165dx fails to restore factory image to replacement hd

    I'm posting this wall of text here in case someone else has any suggestions before I contact HP Support to see what options they have.
    My attempt to recover the factory image to a replacement hard drive in an HP Pavilion dv7-3165dx notebook is failing. An error occurs when SM.exe is trying to merge the WIM files. The SSRD.Log shows an error:
    SM, 13, Set reference file fail
    after that, SM.exe displays this message when run from a command line:
    SM, Failure, Can not load imagex 1 from src WIM file
    The following are the symptoms that the Recovery Manager displays on the screen.
    The Recovery Manager reads the two DVDs and after a few seconds, it pops up an error message:
    Reducer
    C:\RM\Image\TempBASE.WIM was not found.
    The message has on "OK" button that when clicked on, closes the message window.
    After that, nothing happens. No disk or DVD activity for over an hour. The mouse moves, but no key presses have any effect, including CTRL-ALT-DEL. You can use the mouse to move the Recovery Manager window around, and there is nothing hidden behind it. Clicking on the Recovery Manager Back, Next, or Cancel buttons produce no response at all.
    The only option at this point is to hold down the power switch until it powers down.
    When the power is turned back on, the hard drive boots and Recovery Manager displays a message that incorrectly claims "Recovery is complete" and has a "Click Finish to restart" button. After clicking on "Finish", it reboots but since the System Recovery did not actually complete, all it does is display:
    BOOTMGR is missing
    Press CTRL+ALT+DEL to restart
    Before attempting the recovery, the notebook passed all diagnostic tests.
    The 2x2GB memory cards, which still have HP stickers on them, were tested with Memtest86+ V5.01 and completed over six passes in over seven hours with zero errors.
    The replacement 500GB HGST Travelstar Z5K500 drive was tested with gsmartcontrol. The SMART status showed no errors in the past with over 400 hours of power-on time. Both of the SMART short self-test and extended self-test tests were run, which it passed without any errors.
    The HP System Diagnostics from the Startup Menu were run on the memory and hard drive and they passed those tests without any errors.
    While waiting for the HP "System Recovery Kit for Consumer Notebook (3 Disks)" Software Part Number 599357-001 to arrive, both Fedora 21 64bit and Windows Vista 64bit were successfully installed on the harddrive.
    Both System Recovery DVDs were read on different machines without any errors. This System Recovery Kit supports the notebook's System Id which is 3638, so they appear to be the correct discs.
    Now a list of workaround attempts that were suggested.
    After the Recovery Manager failed a few times with the same error message, some googling came up with other users mentioning the "TempBASE.WIM was not found" error message. I tried these suggestions that I read about.
    Run KillDisk to fill the HD with zeros.
    Running Recovery Manager after that failed with the same error message.
    Run the CyberLink Recovery Discs Utility (sp44645.exe).
    Running Recovery Manager after that failed with the same error message.
    Installed Windows VISTA 64bit again and upgraded the BIOS from F10 to F13.
    Running Recovery Manager after that failed with the same error message.
    Try only using a single 2GB memory card to see if it was a 64bit problem.
    Running Recovery Manager after that failed with the same error message.
    The BIOS does not have an option to change from AHCI mode to IDE mode.
    I don't have a Windows 7 OEM install disc and am trying to avoid spending $100 to buy one.
    That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
    After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
    fdisk -l shows this:
    Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 4096 bytes
    I/O size (minimum/optimal): 4096 bytes / 4096 bytes
    Disklabel type: dos
    Disk identifier: 0xa5dddc41
    Device Boot Start End Sectors Size Id Type
    /dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
    /dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
    fsarchiver probe shows this:
    [======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
    [sda                     ] [HGST HTS545050A7                ]  [  465.76 GB] [     8] [     0]
    [=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
    [sda1                 ] [ntfs                  ] [<unknown>      ] [     68.00 GB] [    8] [     1]
    [sda2                 ] [vfat                  ] [SDV                     ] [  400.00 MB] [   8] [     2]
    Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
    The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
    The sda2 FAT32 partition has the Recovery Manager application files in it:
    /mnt/sda2:
    total 400
    -rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
    drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
    drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
    drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
    drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
    drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
    -rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
    The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
    After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
    The SSRD.Log file logs the tasks that the Recovery Manager performs.
    The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
    SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
    Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
    SM, 13, Set reference file fail
    This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
    That narrowed down the problem.
    I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
    SM, 13, Set reference file fail
    SM, Failure, Can not load imagex 1 from src WIM file
    and the TempBASE.WIM was not created.
    SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
    If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
    SM, 11%, Merge index 2 of 3 Processing
    SM, Failed, Export image failed
    The TempBASE.WIM is 3,421,518 KB in size after that.
    This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
    ps
    If I can figure out how to add an attachment, I will add the SSRD.Log file.  If not, then ask and I will post it as a followup.

    Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
    Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
    imagex.exe /info K:\PRELOAD\BASE7.WIM
    ImageX Tool for Windows
    Version: 6.2.9200.16384
    Error opening file [K:\PRELOAD\BASE7.WIM].
    The data is invalid.
    The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
    The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

  • How to recover customer marks for deletion

    Dear Friends,
    How to recover customer marks for deletion.
    Pls give me the compelete process.
    Thanks,
    Atul

    Dear Atul
    Do you want to change the change the deletion flag set for a customer??
    If so, go to <b>XD06</b>, give all the datas required and press enter.  Now you can see some white boxes against the fields like "All areas", "selected for company code" etc.,  Wherever tick mark is there, untick and save.
    Thanks
    G. Lakshmipathi

  • How to recover security code for itunes store

    How to recover security code for itunes store

    From the link right at the bottom of this very page
    Contact Us

  • What I do to pass the imported photos to the iPad (via the connection kit) for an HP notebook?

    what I do to pass the imported photos to the iPad (via the connection kit) for an HP notebook? I want to move pictures to the notebook because I'm afraid to upgrade to ios 6 and losing my photos

    You don't. The CCK doesn't support the export of photos at all. You can upload them to something like Flicker or dropbox adn then download them onto your computer.

  • How to create recovery disk for windows 8.1 after update from windows 8.

    My laptop came with windows 8 and i have recovery discs for windows 8.
    Now i've updated to windows 8.1, so i want to creat recovery discs for windows 8.1.
     So in future when i use recovery discs i dont have to download windows 8.1 again.
    Please tell me if there is any way to do this.....

    As colakid posted, in Windows 8 the ability to create a recovery CD/DVD has gone. Your options are to:
    create a recovery USB; or
    create a recovery image.
    Recovery USB
    Colakid's post talks you through how to make a recovery USB: from control panel, choose Recovery, then Create a Recovery Drive, and follow the prompts.
    However, the 'recovery USB' can be a bit misleading. When the wizard starts, there is an option to 'copy the recovery partition from the PC to the recovery drive'. If you do not check this option, you will still need installation media to reset your PC.
    Since you have upgraded from Windows 8 to Windows 8.1, you will probably not be able to check this option, as it will be greyed out (like it is in the picture in Colakid's post).
    If you go ahead and create the USB anyway, you will be able to boot to it, but you won't be able to reinstall Windows unless you have the installation media (or possibly a system image, though I haven't tried that).
    Recovery image
    The recovery image is an image of your computer that Windows will use when you select the 'refresh my pc' option. You can create a recovery image using the recimg.exe tool.
    First, open an elevated command prompt (type cmd and press Ctrl + Shift + Enter).
    Next, create the recovery image by typing:
    recimg /createimage [path]
    Where [path] is the folder you want the image in, eg C:\Recovery. You cannot set the file name - it will always be called CustomRefresh.wim.
    Let it run its course. When it's done, you can check that it is the current recovery image by typing
    recimg /showcurrent
    It's important to keep in mind what a recovery image contains. It will have your Windows system files (in their current state), and the desktop apps you have installed (so it makes sense to do this after a fresh install of Windows). It will
    not backup any Metro apps or user files, because these are not deleted during a system refresh. If you want a complete backup of everything on your computer the way it is now, you should make take a complete system image (which
    can be done from the File History settings in control panel - at the bottom left there will be a 'System Backup Image' option - or you can do it using any other backup software like Ghost or Acronis).
    In my case, I created the recover image straight after upgrading to Windows and it was about 6 GB.
    Prepare/Create and register an recovery partition, so the option Copy the Recovery Partition becomes available in the recovery drive UI  application.
    In elevated command run> RECIMG -CREATEIMAGE C:\REFRESHIMAGE< 
    This will create a new custom.wim in a folder Refreshimage.
    Now lets get ready to register the path of the image, so our create recovery drive option(COPY THE RECOVERY PARTITION FROM THE PC TO THE RECOVERY DRIVE) becomes available.
    >  In the folder you created there will be a> custom.wim<
    change it to>INSTALL.wim<
    > Create a folder In Cd/directory using Elevated command> mkdir c:\Win8.1-Recovery,>
    Win81-Recovery<.
    > Copy the  INSTALL.WIM. Put in the Win81-recovery folder created.
    > Run in elevated commad>REAGENTC /SetOSImage /Path C:\Win81-Recovery\INSTALL.WIM /Index 1<
    Do not copy the arrows if using copy and paste, that is my way of pointing out lines of code
    Information provided by the link below, thanks Keith. I simplified the process for easy following and added my own tweak from trial and error for the install.
    blogs.technet.com/b/keithmayer/a···ive.aspx

  • HOW TO RECOVER DELETED DRIVER FOR SOUND CARD & PCMCI ADAPTER

    Hi
    How to recover a mistakenly deleted drivers for Sound card, PCMPCI and Other controller on IBM thinkpad ;Type: 1709-AB1? please help
    Thanks

    Here.
    I don't work for Lenovo. I'm a crazy volunteer!

  • I have lost my recovery partition and recovery dvds for dv6-6c20tx notebook. how can i purchase one?

    HP Pavilian dv6-6c20tx Entertainment Notebook PC
    Windows 7 64 Bit

    Hi:
    Please read the info at the link below on how to order recovery disks:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&tmp_task=solveCategory&cc=us&dlc=en&lan...
    If you can't get recovery disks, you can use this workaround if you can read your 25 character product key:
    If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to DVD's for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
    Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
    Use the 25 character product key on the PC to activate the installation.
    The key will activate either a 32 or 64 bit installation.
    Then go to the PC's support and driver page to install the drivers you need.
    Link to the W7 ISO file downloads is below.
    http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
    Paul

  • How to create recovery discs for HP notebook with preinstall​ed Windows ?

    I Have just bought the  HP ProBook 4530s with preinstalled Windows 7 Home Premium 64bit.
    The notebook was purchased in the hipermarket so that it has no Windows installation discs.
    There is a Windows 7 label sticked to the machine.
    When I try to use standard Windows 7 procedure:
    Start  > Control Panel > Backup Your Computer > Create a system repair disc 
    it shows the error: 
    System Repair disc could not be created
    the parameter is incorrect 0x80070057
    How to create system recovery discs ?
    BR
    Sylwek

    Hi BH,
    I have read the link you suggested and tried to find HP Recovery Manager at my notebook.
    1) I typed Start > Search > "Recovery" but it was not installed.
    2) I  ran the HP Software Setup to check recommended and optional HP applications. HP Recovery Manager was not there.
    3) I downloaded HP Recovery Manager for Windows 7 and ran the installation
    I accepted the default folder.
    C:\SWSetup\sp45415
    It showed an installation form for a while and then completed with no message.
    4) I repeated action (1) but no HP Recovery Manager.
    5) I checked uninstall menu but no HP Recovery Manager.
    Please let me know what to do next ?
    BR
    Sylwek

  • How to recover the password for my macbook pro?

    how can i recover the password for my macbookpro

    chouman1,
    which model MacBook Pro do you have, and which version of OS X is installed on it? Was the password for an administrative user account, or for a standard user account, or was it a firmware password?

  • How to recover the system for Satellite L750-A010?

    What is the possibility of recovery system for retrieval device L750-a010?

    In users manuals you can find detailed description about recovering and recovery media creation.
    Users manual document is preinstalled on every new notebook and you can find it under start > all programs > Toshiba > users manual.
    Of course easiest way to install recovery image is to use HDD recovery option as suggested by Randy.
    Check also follow Toshiba document - http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

  • How to create recovery disks for Lenovo H530s with WIndows 8.1

    Hello there,
    I just purchased a Lenovo Hf30s type 10131 with Windows 8.1, mini tower: http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-h-series-desktops/lenovo-h5...
    I like to create recovery disks, but  the already installed program OneKey Recovery does not have the option of recovery disks, it allows only larger media such as USB stick and hard disks.
    Here to I have 2 questions:
    1. Is there a way to create a recovery disks that will create the original factory settings with 5 partitions?
    2. Does any one knows if the recovery siskd sold by Lenovo (for Netherlands they cost between 23 and 38 Euro) would do the job by creating the factory settings with 5 partitions?
    My goal is to reformat the hard disk and aprtitionig it the way I need it, but in case of anything, I would like to be able to go back to the original facttory state of the unit, especially if I have a harddisk failure and neer to replace the hard didks.
    Thank you in advance and I wish you a very pleasant and successful day.

    Hi Mlenovo,     
    Welcome to the Lenovo Community.                                 
    As per the query we understood that you are looking to create a recovery drive for your Lenovo h530s desktop.
    As you have asked for the recovery disk, please refer to the below link this might help you to create the recovery media
    Click here for the recovery media.
    Hope this helps! Do post us back for further queries.                 
    Best regards,                       
    Ashwin.S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • How to recover recovery data.

    i've got a presario cq42 notebook. i made a mistake deleting the recovery data(drive:d). After that, sometimes, the computer refuse to startup. It means not be able to start up. Please, assist me this problem.
    Regards.

    Removal of that D partition should not cause that problem.
    The only way to get the D partition back is to use the HP recovery discs, if you did not make them before you deleted D:, then you will have to order a set from HP
    Be sure to back up your important data before you use the HP recovery discs.
    You can order recovery media here, or call HP on the phone to order.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
    If HP no longer has Recovery Media for your model, order them here
    http://www.computersurgeons.com/Default.aspx

  • HT1430 how to recover forgotten passcode for ipod touch

    How do I recover a forgotten passcode for iPod touch?

    Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Backing up, updating, and restoring iOS software

  • How to use recovery partition for installing OS

    hello,
             i tried a lot to recover my os with lenove own button for system restore but it did't work and finaly i install OS XP Professional and manualy install all drivers. i must wanna say to lenove mangment that their this way is absolut more complicated then simply provide lenove customer backup cd with laptop. even when i call lenove help line for backup system cd then they demanded money for the cd eigther it must b free for lenove customer as lenove system restore button and partition whole typoligy seems to be total failur. If some one here plz give me advise what should i do with that partition of my hard drive which having system backup from lenove. i make 3 partition of my hdd with i did't remove that partition... so now i want to know that can i still use that partition for system restore or i should remove that partition to make my hdd space free
    Thanx 4 reading
    Mehr

    I had the same problem. I hate Lenovo. I will not buy an another lenovo in my lifetime again. I paid for the OS, then when i call customer care, they ask me for money. Guys look at Dell. I had the system for 7 yrs, i had the OS that i purchased with my laptop. I am loving Dell. Lenovo , your process is wrong. 

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