How to Rectify a password Inserted by the Salesperson, that I'm unable to Remember
When I purchased my Mac Mini Oct 27 2011, (I'm 73 Years old)
I discovered that my Ilife programs were not installed!
while trying to install them, I was informed that another ID Password was recorded for these programs.
The salesman may have created a Password when Registering the purchase, He may have told me but I'm unable to remember, and I can find no access to anyone that has the power to go into my serial number registration, and sort out the situation, so that I can enjoy the programs that were supposed to be installed prior to purchase. I should not have to pay extra to have programs installed in my computer, that should have been installed prior to being put on the shelve for sale.
Any assistance will be most appreciated.
Thank You.
Have you tried contacting Apple Customer Support? They may be able to resolve this issue. Not much we fellow users can do to access your password records.
Try:
http://www.apple.com/contact
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