How to redeem a redemption code from my work for app store

i tried logging in using my apple id info, but it won't accept the code given by work for purchasing software. where do i enter this info?
thanks,
jason

Click Redeem right side of the app Store window under Quick Links.

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MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

MY REDEMPTION CODE IS NOT WORKING FOR MY PRODUCT WHAT SHOULD I DO?

It may be possible that the sale of the redemption by the third party seller has not yet been registered/recorded in Adobe's system. So as dj says you may need to check this out with the supplier.

HT204266 how can i make a cd from apllication in my app store

how can i make a cd from apllication in my app store

Export something from an app to cd?
I'm afraid your quesion isn't very clear.
If that's what you're wanting to do, you need to get the file off your iPad and onto your computer. You can use sync or mail it (if it's not big) or use something like dropbox to upload/download it.
But there is no way to make a cd from the iPad. You have to get the file onto a computer with a CD drive

How do i remove an account from my ipad and apps store

Hi my mother inlaw has given me her i pad as she never uses it, the problem is i have set up my own account on itunes but when i go to app store its her email address and pass word it asks for. how do i remove these details from my ipad and how can i close her apps and itunes account for her.

Hi welcome to the forums
I suggest you contact the forum mods at this link
http://bt.custhelp.com/app/contact_email/c/4951
they will contact you direct by email or phone normally within 72 hours
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Redemption code will not work for serial number

Put my code in and it says it's not been activated.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

HT201209 redemption code does not work for mountain lion

app store says code is is not recognized

http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
If that does not work, call Adobe Customer Service.

How long does it take to receive email receipts for App Store purchases?

I've been using iTunes for awhile but only recently got an iPhone. Whenever I've purchased music from iTunes I would usually get an email receipt same day or next day. I purchased my first iPhone app from the App Store five days ago but still have not received an email receipt (email address is correct and I checked spam folder). Is this normal? I'm kind of a stickler about keeping records for my credit card purchases and would like to have a receipt for all purchases. I read somewhere an email is sent every $20 spent or every 12 hours, whichever comes first. I've made other app purchases since then but not $20 worth. But since it's been five days since my first purchase, something has to be wrong, no? Additionally, is there a way to find and print receipts? I know you can go to 'purchase history' in iTunes and do a screen grab, but if I have to do that for each purchase here on out, that will be depressing. Also it's not much of a receipt since it doesn't show which credit card was used.
Thanks for input,
Joe

Well wouldn't you know it? I received the email receipt tonight! Only took a full 5 days. Of course it comes right after I posted this question... I guess the 12 hours thing is bunked--maybe only when it comes to app purchases--but at least they sent it.
Joe

How do I generate redemption code for creative cloud?

how do I generate redemption code for creative cloud?

On October 27th 2014, you have purchased two CC (one complete &one photography) under the same Adobe ID. That is the reason you are being asked for a code because under one Adobe ID only one CC can be activated(twice).
Please contact Adobe Support or you can inbox me privately the CC order number that you would like to cancel.
You can also check if the host file has Adobe entry or not as if Adobe entries are there then also CC can ask for serial number. You can check the host by the followinh method.
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
Please refer to Creative Cloud applications ask for serial number
Hope it helps you.
Regards
Rajshree
Cannot license Illustrator CC after buying subscription

I am not able to redeem my redemption code

i purchased the adobe cloud because my upgrade to elements 12 never worked despite endless hours talking to would be experts, so i decided to lose the 67 gbp and try creative cloud for ligfhtroom 5 and photoshop cc however i am having the same problems and keep getting asked for a redemption code which i cannot find.
as far as software goes adobe sucks and i am at the end of my patience after using your products for 9 years, if this problem is not resolved tonight then i will be cancelling my direct debit and moving over to a rival company like zonerama, who do not make it difficult for their customers to install their products and I will be reluctantly ending a 9 year period with elements,and i can assure you those 9 years were easy years for downloading software,the problem now is that in order to deter illegal use of your products you are making it difficult for your paying custoimers to use your products, maybe somebody from the upper management hierarchy has not been looking at the amount of complaints ( and generally al recurring ones at that) or if they have they are ignoring them at their peril, it seems by the amount of recurring problems of the same type that the experts are clutching at straws too, for the elements 12 problem i was directed deep into my computers system to no avail then was cut short

Branching this to a separate discussion
Akuj I am sorry you have been facing a difficult experience utilizing Elements 12, Photoshop CC, and Lightroom 5. If you are facing difficulty redeeming your redemption code then please see Redemption Code Help.

How to know your Redemption Code?

how to find the Redemption Code of the program downloaded from the Adobe?

thank you Ned, I used this link and I followed the instructions, but I didn't succeed.... It says that "The My Adobe page is displayed. All your registered products and their serial numbers are listed in theMy products section." But I don't see the serial numbers here...

How do I find my Serial Number and Redemption Code? The Troubleshooting keeps taking me to a page to enter my redemption code, but I also do not know how to locate my redemption code?

The Troubleshooting keeps taking me to a page to enter my redemption code, but I also do not know how to locate my redemption code? I need to activate my membership asap.
Please help!

use your redemption code to obtain a serial number.
Redemption Code Help
https://redeem.licenses.adobe.com/getserial

How to get the redemption code or serial number to activate CC subscription?

Hello, my Creative Cloud free-trial has expired and now when I open a product it is asking me for a serial number to activate it. So, the system is not recognizing my Creative Cloud subscription! Then it asks me to redeem a redemption code with a redemption code, but I do not have a redemption code. How can we solve this so I can continue using my products? Thanks!

You say your FREE trial has expired, and then you say you have a subscription... which is it? Do you have a paid subscription?
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

How to find my redemption code?

How to find my redemption code? I know the question was already raised but I didn't read any good answer right now... Is it so complicated to give THE solution?
I choose the Adobe CC monthly subscription today, and I was very surpised to find difficulty to register my products... The problem is that when I ask "How to find the serial of the licence I bought?", it ask me "How did I get the Licence?" And when I answer by "Creative Cloud on-line subscription", it just send me back on the f*** beginning process (sorry but I'm angry) where it ask me this famous redemption code again... Does it make sense???
I go round in circles since this morning... and I need to work with the software licence I bought. It's not just to play, it is my job!
Is someone be abble to give me a REAL solution (and not the sterile answers that I have read before)?
Thanks in advance for your answers. And sorry for the possible mistakes I did (french nationality).

Also, what makes you think you need a redemption code? If you purchased your subscription online through Adobe.com there may not be a redemption code.
In the US, when I purchased the PS+LR bundle last year, once my payment was accepted, all I had to do was download, install, and log into the CC Desktop app from https://creative.adobe.com/products using the Adobe ID I used to purchase the products, and then I was offered PS and LR for download.
And whenever I want to run either one of those products I just need to be logged into the CC Desktop app.

How can retrieve my redemption code?

How can retreive my redemption code?

Also, what makes you think you need a redemption code? If you purchased your subscription online through Adobe.com there may not be a redemption code.
In the US, when I purchased the PS+LR bundle last year, once my payment was accepted, all I had to do was download, install, and log into the CC Desktop app from https://creative.adobe.com/products using the Adobe ID I used to purchase the products, and then I was offered PS and LR for download.
And whenever I want to run either one of those products I just need to be logged into the CC Desktop app.

Redemption code from my school

I have a redemption code from my school to use creative cloud for free for a year, I need to cancel my subscription and replace it with the redemption code from my school.

Hey Gallison1975
Redeem the School Creative cloud first by going to this link: https://creative.adobe.com/educard
Then login with your Adobe ID and password, put in your academics information, then put in your Redemption code
Once done, redeem the subscription.
Your subscription would be redeemed on your email address, with which you will login.
Once done, inform us here and we will cancel your own purchased Individual subscription.
P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.
Regards
Srishti A

How to redeem a redemption code from my work for app store

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