How to reflash a Q10 from Sprint US

I recently got a blackberry Q10 from Sprint US as a thank you for attending their session in BBLive in Orlando. Since that time, I moved to Canada and I now use the Rogers Network. The device has a SIM Card and is asking to be activivated. Since it is not activated yet, I cannot use the unlocking function under "Security and Privacy" and then SIM Card as that option is not in the menu. Since I am not planning to head to the US, and I no longer live in the US, I need some other way to either unlock the device or reflash the device to a Canadian Carrier (Rogers). I have confirmed from Sprint US, that the Q10 I have does indeed support the GSM network for roaming purposes. So it matter of finding a new way to unlock the device or reflash the device to be Rogers compliant. Any ideas?

Hi and Welcome to the Community!
If all chances have used up, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
http://us.blackberry.com/support/programs/technical/incident.jsp
Note, however, that this process will start with a fee...
If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.
If your BB was already MEP locked and you obtained it from a source that represented it as being able to be unlocked, then your recourse would be with the seller you obtained it from. eBay provides plenty of buyer protection for buyers who receive items that do not match what the listing stated...but you need to investigate that with eBay.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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After Upgrade to 10.2 on Q10 from Sprint - My Photo Albums dissappeared - how do you restore them?

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Is it possible to use a blackberry q10 from sprint on the verizon network?

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Because the new BlackBerrys are "world phones", they have GSM radios (T-Mobile and AT&T) as well as CDMA radios (Verizon and Sprint). Sprint and Verizon will never allow a device they did not sell themselves on their network, but the GSM carriers don't operate that way. They "lock" the phones they sell to their own networks, but once unlocked you can use a GSM phone on any GSM carrier's network. Verizon BlackBerrys come with the GSM side unlocked so they're ready to operate on T-Mobile or AT&T right out of the box.

How to update my Q10 OS version from 10.2.0 to 10.2.1 ? who can help me?

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Hi and welcome to the Community
Follow this article, by John_Clark.
Upgrading BB10 OS Using Sachesi for an OTA-like Up...
Good luck.
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How to switch carrier from Sprint? (iPhone 5s)

I'm hearing a lot of mixed things on this topic. Sprint says they can unlock your phone with a MSL code on their official unlocking policy, yet iPhones don't use MSL. I've heard that sprint is CDMA and I would only be able to use my phone on another CDMA network, yet the iPhone 5s can use GSM too. I even have sprint sim card installed so I'm not sure if my phone can use both networks. I contacted their costumer service hotline and barely understood what the lady said on the line so I'm here stuck with terrible cell service while paying a ridiculous amount of money.
1. Will my phone only be restricted to use only sprint?
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1. Yes
2. You can request an unlock from Sprint if you are eligible which will unlock the GSM side of the iPhone for use with non-domestic carriers.
3. Your phone is both. The problem is Verizon is the only other CDMA network in the US and they will not accept carry in phones.
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HT4993 I got Iphone from Sprint. It creaked yesterday. I called Sprint and they do not repair creaked. So should I bring my Iphone to Apple store for repair? How much?

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You make an appointment at the genius bar of your local Apple Store.
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HT4993 how to unlock iphone 4s from carrier sprint for global radio use

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If you are not a Sprint customer, you can not get it unlocked. Buy a phone you can use.

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I tried to restore my iPhone 5 to factory setting and when i did it attached to a person i do not know apple id so now i can't use the phone. I purchase the phone from sprint and used it for 2 years and never had a problem.

Hi - I tried to restore my iPhone 5 to factory setting so I could give it to my son but when I did it reset to someone else's apple id. I don not know this person and I am the only owner of the phone purchased from Sprint. How do I get this phone to work?

Its called Activation Lock. Take the phone to Sprint and explain your problem. It is their fault and responsibility to properly reset used phones.
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Switching from sprint droid to iphone4:is there an APP FOR THAT??? lol

i was wondering how easiest way i can transfer contacts from droid to iphone.. i had a droid thru sprint and upgraded to iphone4.. droid is not activated, iphone is.. which would be better: sync info on droid (its not activated, can i connect to wifi tho, instead of mobile network and sync to google? ) then open google somehow (how??) on iphone 4 and sync?? or connect droid to usb and laptop and somehow transfer to iphone4 as a different folder or drive? i don't use outlook or anything, can i just use windows explorer and drag and drop or something? or is there maybe a specific app that takes care of this?? even how to transfer all info from droid onto SD card and transfer THAT to iphone??? trying to figure out easiest way to transfer my boyfriend's stuff.also, what best ringtone app for iphone..thanks!! (former ipod user turned droid user turned back to iphone user lol)
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http://www.technobaboy.com/2012/03/27/how-to-transfer-contacts-from-android-to-i phone-4s/

I bought my Iphone 4 from Sprint. I have little or no internet service. When I go into extended network areas, my phone sends old text messages to my friends, repeatedly. Is this a Sprint issue?

I bought my I-Phone 4s from Sprint. The salesman raved about how much faster my internet would be with Sprint, also told me 4g was being added my area, and it would be even faster. Well now 4g is here. All of my friends on AT&T enjoy 4g, while I am only getting 3g, my internet is so slow, I rarely use it!
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You are not alone on issues related to weak signals. It happens to us all regardless of the carrier in the US.
I have an iPhone4, legally unlocked with replaceable SIM that I use here In Australia, the US and Europe. I simply replace the SIM to phone accounts in other countries. Do have issues at home here in Australia from time to time, but many more problems in the US than any other country.
When the signal is weak, ususally 1 bar the phone does not have enough power to stay connected. It will attempt to receive and send, but is trying to process so much that the signal cannot cope.
If any employee from Sprint, ATT or any other carrier attempts to tell you it is you and not their system they are out right lying. Just as they lied when they told you that the iPhone was 4G. Some try to get around the issue by saying 3GLite, but that really does not apply either because of the mobiles frequency range.
In fact the Australian government fined Apple AUD$2.25 million + $330,000 in costs for advertising that the new iPad was 4G and LTE, which it is not. There is currently another legal challenge over the iPhone4S.
If you have anything in writing from Sprint that says 4G then you need to contact your states attorney general. At least file a complaint with both Sprint and the FCC. If they tell you it is 4G then they either are lying or they do not have a clue to the mobile.
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One way around the problem is by using an internet or data based app like Viber or WhatsApp. Both are voice, text and data Apps that will use Wi-Fi first then 3G if Wi-Fi is not available. Because they use the data side of your mobiles plan it does not take as much power or size to receive or send. Plus, because they are primarily Wi-Fi then data bases they do not use as much time or text units. You can find them online or through the Apple App Store.
Iv used Viber for years because I can use it overseas or talk, video, text or msg internationally without use of any mobile plan time.
Rember to that in the states you have I think 72 days to return a mobile to the carrier without any charges.
I use ATT in the states and when I am at home here I get almost no signal ... I depend 99% on Viber or WhatsApp to even talk.

How do I transfer contacts from Treo 755p to Treo Pro?

Hello Everyone,
I am the new owner of a Treo Pro! So far, so good except for the fact that I cannot figure out how to transfer my contacts from my old Treo 755p to the Pro. Can anyone help?
Post relates to: Treo Pro T850 (Sprint)
This question was solved.
View Solution.

supertrace wrote:
just upgraded from a centro to a treo pro and before i activate the new phone i want to verify i can transfer my info over.
the user manual states
If you’re switching from a previous Windows Mobile® device or from a device
using Palm OS® by ACCESS, you can learn how to move content to your
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Post relates to: Treo Pro T850 (Sprint)
As stated in a previous post above, you will need to change Palm Desktop's sync settings to Microsoft Outlook.
The Treo Pro uses Microsoft Windows Mobile as its operating system, and is designed to sync with Outlook, and not Palm Desktop.
If you don't have a copy of Outlook on your computer, then it will have to be purchased.
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WyreNut
Message Edited by WyreNut on 03-22-2009 09:35 AM
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HT201269 how do i transfer pics from my previous iPhone's camera roll to my new iPhone?

I recently switched phone service from my iPhone4 (on Verizon) to a iPhone5 (Sprint). Before trading the iPhone4 in to Sprint for a credit, I backed up all of the phone's data including pictures. After activating the new phone (the 5), I cannot figure out how to get the pics from the 4 (no longer in my possession). When I access my iCloud account, I can see where my previous phone's data was backed up before I traded it into Sprint.
How did I use the iCloud or iTunes to get those pictures on my new phone?
Thanks!

Xkandrux,
Thank you for your reponse.
I opened iTunes, but could not see where to do that. How do i access iCloud information through iTunes?
Forgive me all, I am an Apple novice.

How can i buy iphone from USA if i am from romania?

How can i buy iPhone from USA if i am from Romania?
Can you tell me it is possible? and what taxes i have to pay and the iPhone price.

The $199 price is for an iPhone with a service plan with AT&T, Verizon or Sprint - that is the subsidized price with a valid cellular service plan.
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Import photos from Sprint Photo Mail?

Anyone found a way to successfully bulk-import photo files into iPhoto from Sprint's big Photo Mail service?
There are obvious ways to do it one-by-one, zip file by zip file, but there is apparently some obscure way to bulk-transfer photos (I have almost 3400 of them!) from Sprint's archive over to a personal computer. Anyone know how to do it?
From there I can import them into iPhoto. I'll even settle for a more indirect path using Sprint -> Flickr -> iPhoto or whatever sequence would work. Any insights or bright ideas will be appreciated!

that is not an iPhoto issue - once you have a folder of photos on your Mac you can import the entire folder at once - you need to contact the vendor of Sprint's big Photo Service to find out how to download photos in bulk easily
LN

How to reflash a Q10 from Sprint US

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