How to refund iTunes rent due to slow download rate?

Hi, I rented a movie last night (8pm) but it is still downloading (today 5pm). I've checked the speed with my internet provider they assured me it's all fine on their end. I usually have a download rate of c. 10Mbps (did the independet speed test online). As I meanwhile bought the DVD from the local retailer how can I refund the iTunes rent?
Cheers, Michael

Hello there, Mheli.
The following Knowledge Base article has the information to report the issue to iTunes Store Support:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

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How to refund iTunes rent due to slow download rate?

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