How to regain licence of premiere element 10?

my computer the premiere element 10 was installed crashed, how can I regain the licence and install it in other computer?

Eric C
If you are saying that you cannot get at Premiere Elements 10 to deactivate, then you need to contact Adobe via its Adobe Chat. That is one great group of people who can take care of the matter quickly and professionally in a few minutes.
I have found the following link to be the place to go. Once the link opens, click on "I still need help." to bring up the Adobe Chat pop up.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
I have pre-set "2" for Serial number issues, or activating my product. Please double check to make sure that you find it set to that choice under the circumstances.
Please let us know if that works for you.
Thanks.
ATR

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