How to regain licence of premiere element 10?
my computer the premiere element 10 was installed crashed, how can I regain the licence and install it in other computer?
Eric C
If you are saying that you cannot get at Premiere Elements 10 to deactivate, then you need to contact Adobe via its Adobe Chat. That is one great group of people who can take care of the matter quickly and professionally in a few minutes.
I have found the following link to be the place to go. Once the link opens, click on "I still need help." to bring up the Adobe Chat pop up.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product
I have pre-set "2" for Serial number issues, or activating my product. Please double check to make sure that you find it set to that choice under the circumstances.
Please let us know if that works for you.
Thanks.
ATR
Similar Messages
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How can I move my Premiere elements 8 from my old pc to my new imac?
How can I move my Premiere elements 8 from my old pc to my new imac?
tenfootprints
Does your imac come with a Windows Mac interface?
If not, you cannot. There is no Premiere Elements 8 Mac version. And, you cannot install Premiere Elements 8 Windows on
a Mac computer. As I recall, Premiere Elements 9.0/9.0.1 was the first Premiere Elements version to be offered in Windows and Mac versions.
Please explain with more details.
Thanks.
ATR -
After I purchased pselements 12 and premiere elements 12 I downloaded and installed pselements 12 but I cannot find how to download and install premiere elements 12 because that window has disappeared and I can't get back to it. How do I download and install premiere elements 12? where is it? how can I find it?
rachif
I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
Contact Customer Care
Please let us know the outcome.
Thank you.
ATR -
How do I print Adobe Premiere Elements factory defaults Keyboard Shortcuts
How do I print Adobe Premiere Elements 12 factory defaults Keyboard Shortcuts
biginno
Please check my blog post for all the Premiere Elements 11 and 12 keyboard shortcuts as offered by Adobe under
Expert workspace Edit Menu/Keyboard Customization/Application as well as Windows
Premiere Elements 11
http://www.atr935.blogspot.com/2013/09/pe11-keyboard-shortcuts.html
and
0016 PE12 Keyboard Shortcuts in the following
http://www.atr935.blogspot.com/2013/09/pe12-daily-discoveries.html
The keyboard shortcut commands for version 11 and 12 are the same except for some minor difference as noted in 0016 of the Premiere Elements 12 Daily Discovery blog post.
If you need clarification on anything written, please do not hesitate to ask.
Thank you.
ATR -
Hi there, on my macbook pro, can anyone tell me please how I can reset the welcome screen in Premiere Elements 12 back to how it was, were it asks to open an existing project or a new one. I made the mistake of changing the settings to open Premiere Elements editor by default but now it opens straight into a new project each time. Many thanks.
alanathome
I am strictly an Elements Windows user, but I think I am on common ground with this response. Please check it out.
Resetting of the Welcome Screen is done using the icon to which the arrow points in the screenshot.
If you cannot get to the Welcome Screen due to a prior set, then in the Open project, if you have a Window Menu, go to Window Menu/Welcome Screen.
Please let us know if that worked for you.
Thanks.
ATR -
How many cores can Adobe Premiere Elements 12 utilise on a CPU?
I am looking into purchasing 1 of 3 different products right now and Elements is one of those with others being competitors. Due to Elements not utilising OpenCL or Cuda increased rendering speed, other software looks like a better solution. However, the ones I am currently looking at only use up to 4 cores. The processor I am looking at is the Intel 4930k 6 core processor, will Elements utilise all cores effectively? Also I have heard Elements runs poorly on Windows 8.0 and 8.1 as compared with 7.* . Is this the case?
-Best Wishes, AABane
This is not Adobe. Just a user to user forum where some of us do not have 6 core processor. to give you a first hand answer and and all of us do not have access to Adobe Engineering support documents that are not typically seen online. We visit here on a non scheduled basis, so a posted thread does not activate an instantaneous reply process.
If you want an Adobe answer to your question, you might click on the following link, and, when it opens, click on the statement
"Still need help? Contact us." in order to bring up Adobe Chat for the topic of "Downloading, Installing, and Setting Up".
Contact Customer Care
Interesting, it looks like a new format for the old link. But, let us see how effective it is with this new format.
Premiere Elements 12 should be able to use 4 cores. Probably 6 cores for encoding, but I cannot give you the definite answer.
Supported devices | Adobe Premiere Elements
I can tell you first hand, Premiere Elements 12/12.1 runs well on Windows 7 Professional SP1 64 bit, Windows 8 64 bit, and Windows 8.1 64 bit.
And these computer are using dual core processors.
ATR -
In October 2014, I purchased Adobe Premier Elements 8.0 (and the APE Templates 8.0) for my work computer (32bit Windows 7). Now they gave me a new computer which is 64bit (Windows 7). How can I get my Premier Elements program back on my new computer without having to purchase it all over again? I only had the program for a couple of months before they upgraded my computer to a 64bit I submitted my question through "Adobe Chat" and they said they couldn't help and I would need to check the forums. Thanks to anyone who can help! Jay
[Moved from Premiere PRO forum to Premiere Elements... Mod]jaym
What did you have for installation...
a. installation files from a purchased download from Adobe
or
b. installation disc from boxed packaging of the product?
If you have an installation disc, then insert the disc into the burner tray and follow the instructions for the installation
that present sequentially. Remember that Premiere Elements 8 on Windows 7 64 bit is still going to be a 32 bit application.
It will be running in the 32 bit compatibility mode of the 64 bit computer and the 32 bit limitations would apply. But Premiere Elements
8 will install on Windows 7, 8, or 8.1 64 bit but not as a 64 bit application.
Now if you purchased an download, those downloads are typically specific to the operating system to which it was downloaded.
Whether or not installation files downloaded to a 32 bit computer will work on 64 bit computer is questionable. Best advice is to
try it. You will get an immediate message from the computer and program if it is a no go.
Please review and let us know the outcome.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR
Add On...Premiere Elements Windows is a 64 bit application only when it is version 10, 11, 12, or 13 run specifically on
Windows 7, 8, or 8.1 64 bit computer. -
I have bought the DVD bundle of Adobe Premiere Elements and Photoshop. They both come on a single DVD. When I attemp to install Premiere I get the error message... "This installation package is not supported by this processor type. Contact your product vendor".
My laptop is an Acer Aspire 5536, AMD Athlon, 64 x 2 dual-core, 2.1 GHz. I bought it in 2009 and it runs with Vista.
Is my laptop too old or not powerfull enough? Or is there a problem with Vista? Please help.johnfallan61982
Your problem with the Premiere Elements 11 download blows the following question away, but I will ask it anyway.
If you purchased the bundled Photoshop Elements 10 Premiere Elements 10, how many discs did you receive. It should have been five. And, with Windows Vista 32 bit and Premiere Elements 10 in the equation, you should have been using the disc labelled 1 of 5. Was all of that the case?
What service pack do you have for your Windows Vista 32 bit? And, do you know if your laptop's processor has SSE2 support?
ATR -
How to use loop in premiere elements 8?
Hi,
Using pre elements 8 and I don`t know how to set or use loop option in premiere elements 8
Please help
VinayFor an authored DVD, there is no capability to Loop that DVD, created in PrE. There are other authoring programs, like Sony's DVD Architect, and Adobe Encore (available only with PrPro), that allow this to be done easily.
The way to do similar in PrE is to do an AutoPlay DVD and then this use the Repeat button on the DVD player.
Good luck,
Hunt -
How should I set up Premiere elements organizer?
I'm using PS CS5 and Lightroom 3. I'm about to install Premiere Elements 9 to do some editing and animation. Since I can view my images and clips in LR library and also Adobe Bridge, what are the advantages or disadvantages of PE organizer? How should I set up the defaults and use PE Organizer? I'm a little concerned about using the same file in different programs. For example, say i have an image that's already been processed for printing and has a specific color profile/ color space that I want to use now as a starting point for an animation in PE. I just don't want to end up writing over previous data but I'm also concerned about having 15 verisions of the same file. Any suggestions for peace of mind? I'm running windows 7.
I would recommend posting your inquiry to the Premiere Elements forum.
-
How do I keep Adobe Premiere Elements 11 from crashing during the rendering process?
I have already published a video, but I had to go in and make some images and texts clearer. I didn't add anything, I just changed them. Now the program will only render to 84% and them an error message pops up and asks me if I want to send a report or not. No matter what I choose, it still shuts the whole program down. I will try to re-open the program with the same file and it will just shut off. I have to restart my computer just to get back in the program. Why is it doing this and is there anything I do to fix it, in light of re-making my video?
Try doing a Save As and renamed your video. Then render your output. This will keep your new render files from "bumping into" your old render files.
If that doesn't work, please provide more information about your system.
What operating system are you using? How fast is processor and how much RAM do you have? How much free, clean, defragmented space is on your hard drive?
What model of camcorder is your video coming from and what format and resolution is it? Did you use Premiere Elements to get the video from your camcorder to your computer?
What Publish & Share option are you using to output your video? -
How to download my Adobe Premiere Elements 8
About two years ago I recieved an adobe package in connection with the use of my Video camcorder Sony Elegria. It worked well on my old computer, which I have just exchanged for anothger one. Now the system refuses to accept downloading the Adobe Premiere elements 8, saying that it is corrupted (perhaps). How to proceed without having to purchase a new version. I was quite satisfied with the version 8 and would appreciate your help so I can continue benefitting from your product.
thank you in advance
Kristian LaubjergAdobe doesn't have legacy versions avialable. You will have to find another source. As a minor, check the discs on another computer and if it works there, copy the files onto an USB stick or similar and use that as an install source...
Mylenium -
How do I use Adobe Premiere Elements 8?
How do I use this software?
notatex
Download and save the Premiere Elements 8 Help PDF to your computer hard drive.
http://helpx.adobe.com/premiere-elements/archive.html
That is your quickest route to comprehensive video editing information specific to your version of interest. It is an excellent starting resource.
Often the principles of these versions are the same, but the features have a tendency to be moved, replaced, or discontinued from version to version. As I always write, it is very frustrating in those instances to be armed with principles when you cannot find a feature. Forums are great to fill in the gaps if that becomes necessary.
The keys to success with Premiere Elements 8 require
a. Download and install of the Premiere Elements 8.0.1 update
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4653
The program is essentially unmanageable without it.
The only evidence of its install is a message at the end of the install stating that the update has been successfully installed. Adobe leaves no "8.0.1" anywhere to be found after that update.
Essentials of the program include:
1. Making sure that the automatic background rendering is turned OFF in Edit Menu/Preferences/General. The 8.0.1 Update should do that for you, but check nonetheless.
2. Making sure that the AutoAnalyzer options in the Elements Organizer are turned OFF. See Edit Menu/Preferences/AutoAnalyzer Options in the Elements Organizer that comes with Premiere Elements 8. My major encounter in that regard with the feature was its making unwanted stacks of my video clips after it decided on its own to split the clips.
3. Making sure that the GPU option in preferences is set appropriate for your video card. See Edit Menu/Preferences/General and the Enable GPU Playback option there.
And, even if you have a high level resource computer, remember that Premiere Elements 8.0/8.0.1 is a 32 bit application running in the 32 bit comparability mode of a 64 bit system and as such has the liabilities of 32 bit, namely, maximum supported installed RAM = 4.0 GB (3.0 GB or less are typically available).
Once setup, I have found the program to be a fine and stable performer.
ATR -
How do I set up Premiere Elements 13 as the custom external editor for Lightroom 5?
Situation
I own Lightroom 5.6 and I'm experienced. I've just bought Premiere Elements 13 and I'm a video-editing virgin (be gentle with me). I've spent a day experimenting, reading, watching videos and I'm still stuck (I've tried reasonably hard to solve my own problem).
Problem
I've tried to set up the custom external editor in Lightroom 5 to send photos to Premiere Elements, so that I can incorporate images into movies. Having set it up, when I use it by selecting Photo/Edit In/Premiere Elements 13/, there is an exciting lull as a copy of the image is created and appears in LR, then Premiere Elements launches, then what??? There is no clue as to what has happened to the image regarding its import into Premiere Elements 13. It doesn't appear on the screen, it doesn't appear in the Organizer, it's no-where to be seen, other than in LR!
Resolution sought:
Can anyone tell me
1. Is it possible to use Premiere Elements as an external editor in LR5 ?
2. What are the precise settings should be for each field?
3. If I configure it correctly, what does good look like: what should I expect to see happen in Premiere Elements?
I don't know if this is relevant: MacBook Pro 16GB 2.8Ghz i7, 750GB SSD (i.e. plenty of space, plenty of horsepower), OS X 10.9.5
I also don't know if I this is the right place for my question (Adobe directed me here) so please don't shout at me if I've come to the wrong place (I expect if I get no joy here, when I post it to an LR forum, they'll shout at me too :-)
Thanks
PhilPhil
You wrote
1. Is it possible to use Premiere Elements as an external editor in LR5 ?
I do not have Lightroom 5 or other version of it. I did do some work on an earlier version tryout of it.
And, I believe now as then, that the answer to your question is No. Bottom line, if there is integration
to be found between Lightroom, it is between Photoshop Elements and the Elements Organizer, not the Premiere Elements Editor.
The following is the extent of my travels through Lightroom with focus the Slideshow Module.
Lightroom 4.1 Slideshow Module Visited - Elements Village
Good suggestion to get the Lightroom view point at the Adobe Lightroom Forum.
Best wishes
ATR -
How do I set up Premiere Elements 12 to open Nikon D810 NEF, RAW files?
I'm running a Windows 8.1 computer with Premiere Elements 12. New Nikon D810 RAW files will not open in program. Is there a plug-in or other fix for this?
gsorozan
You cannot import Nikon D810 nef files into Premiere Elements 12. For that you need to have Camera Raw at least 8.6 which is supported by Premiere Elements 13. So, if you want to import Nikon D810 nef files into Premiere Elements, you need Premiere Elements 13.
However, if you convert your Nikon D810 nef files into dng files with the DNG 8.6 converter, you can import those dng files into your Premiere Elements 12.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6
References
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
I road tested the above to confirm. It worked for me. Please let us know if the above worked for you.
Thank you.
ATR
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