How to register a second hand iphone to My Support Profile

how to register a second hand iphone to My Support Profile, when i do this, it shows that this phone have already registered by others. but i cannot contact the owner before, what can i do?

It appears that the seller did not do what he was supposed to do.
First of all, if it is out of warranty, registering it will not help you necessarily as you will have to pay for any tech support. However, you can always take it to your nearest Genius Bar and the diagnostic/troubleshooting will be free. Second, unless the seller removes it from his registered products list on the website, there is nothing you can do unless you know his Apple ID and password.
Now, in order to get rid of his Apple ID on your computer, you will need to completely erase the hard drive. You will need to use internet recovery for this so you can wipe it and then download the original OS and associate that with your own Apple ID. Boot up holding Command + Option + R until you see a spinning globe. It will eventually connect to Apple's servers (+/- 15 minutes); once you see the Utilities window, use Disk Utility to erase the drive. When finished, back to the screen, choose to reinstall OS X. That should result in a factory fresh install which you can set up with your own ID.
Remember to back up your files first as you will lose everything.

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    Source: http://support.apple.com/kb/ht5818
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  • Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help m

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    Scuzati de engleza google translate

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    striker1212 wrote:
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  • Bought a second hand iphone cant activate it

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    Find My iPhone Activation Lock - Apple Support:
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  • I bought second hand iphone 5 and i try to activate but it ask previous owner apple id.

    i bought second hand iphone 5 and i try to activate but it ask previous owner apple id.

    You are experiencing Activation Lock.  If the previous owner will not remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
    Activation Lock: http://support.apple.com/kb/ht1766
    What if I purchase a device that is still linked to the previous owner's account?
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    How do I check for Activation Lock before purchasing a used device?
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    Follow each of these steps to make sure that you can use the device you purchase:
    Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
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    You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

  • I would like to buy a second hand iphone, I have a question

    Hi all,
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