How to reinstall firmware on Rhomba Mp3-Pla

When I want to start my player it only say "Please download firmware from www.creative.com" and then stops with the message
<< Change >>
!! Hold-key On !!
Err Flag = 00000000
If I want to connect my player to the PC nothing happens! So how can I get the firmware on my player or is there any Rescue Mode and how do I access it's

Poddy,
There is more detail on these procedures on our knowledgebase, here.
These parts in particular may help:
If your Creative Rhomba displays the following message:
HOLD KEY ON?Error: CODE 0000000
there may have been a error during the formatting process. To resolve this error message, move the Hold button to the On position. The display System Checking will appear. When it is completed, it will turn itself off. Switch the Hold button off, and then turn on Rhomba player.
And the part that refers to resetting and formatting the player.
Cat

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