How to reload firmware for MTP dev

I upgrade my firmware to v2.0 and then my Micro froze and stayed in "recovery mode" no matter what i do. My Windows now recognize it as a "windows portable device" instead of under "USB". However
Window MediaPlayer complain about the device not connected. Even worse looks like the firmware update .exe only works for '"USB device," I cant reload firmware to my Micro.BTW, as soon as I upgrade firmware initially and reboot, it says firmware problem and stayed in "recovery mode".
Looks like every one who tries this firmware 2.0 ends up having a dead Micro. Think Creative should address this problem and either issue a patch online or voluntary repair all Micro for free whether they are under warranty or not.

I have a similar problem with my Zen Touch. During a firmware upgrade to PlayForSure, Windows detected the Zen Touch as a new MTP Device. It then prompted me to install the necessary software for this device, I selected "install automatically" but Windows XP failed to do this.
I am now stuck with my Zen having no functional firmware at all, and every time I connect it to the PC the "Found New Hardware Wizard" prompts me to install software for the new MTP Device. This fails every time.
Running the update firmware exe file always tells me that my Zen is not connected to the computer. Even though it is.
What can I do? How do I get the firmware updater to see my player?

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