How To Reload Firmware if played isnn't being reconizged by USB p

seems my zen micro player locking up while doing the first firmware update and now the playing is stuck in recovery mode.it comes up with "firmware problem".
now what do i do?

the problem just occured last night while trying to load up new firmware for it,the . went it fine,loading in the next firmware update,the firmware update program locked up my computer and then like an idiot,i reset the computer.the player was still being reconizged,,then loading up the zen explorer,it said the player is not connected.i unplugged it and reset the computer again,then the MTP device is coming up.
nothing happens with any of the options.i even tried erasing the firmware to maybe wipe it clean and then try to reload the firmware.i didn't use the zen for awhile cause i have no time to listen to it and i can't bring it to work.
the firmware i had on the player was with came with it when i bought it.don't remember what it was.
i bought the zen when they first came out,so i don't think it was an MTP verison{don't know why when i plug the device in,it can't find the "MTP Device Files" needed.it's a zen micro 5gig

Similar Messages

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    I have a similar problem with my Zen Touch. During a firmware upgrade to PlayForSure, Windows detected the Zen Touch as a new MTP Device. It then prompted me to install the necessary software for this device, I selected "install automatically" but Windows XP failed to do this.
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  • Reload Firmware

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    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • Reload Firmware Kills Mi

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    Once the firmware is gone: your PC will not recognize that you have the unit connected; you will never again see any other menu BUT the recovery menu; and you will never be able to upgrade the firmware of a unit that is not recognized by the computer. You can try it on as many PC's as you like (I tried two others as some suggested, all with completely up to date XP SP2's, with WMP 0, and all updates), you can change USB ports to your heart's delight -- but this one simple fact is not going to change: if you killed the firmware the unit is unusable.
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