How to remove 3rd party charges I didn't ask for :(

Charges showed up in a text message late last night for something I have no idea about. It says to dial *611 to remove them. Well that would be all right but I pushed every number on the menu trying to figure out where to go to remove this charge. You then get the sub-menus with no clearer choice. What a crock! I am so mad! I really want to jack around with a phone trying to play the "let's see if you can figure out how to remove this charge that you didn't ask for game". I am ready to throw the thing thru a window! Anybody know the magic "combo" on me menus they give you? Thanks!
maria
>> Edited to remove profanity <<
Message was edited by: Verizon Moderator

You can log into your on-line MyVerizon account or call Customer Service and block premium texts. If you speak with Customer Service, they'll sometimes remove the charge if it's the first time it's occurred. If you dial *611 to talk with Customer Service, press 4 and then say 'agent'.

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