How to remove an unsollicited advertisment that cannot be removed by usual steps.

This afternoon, an ad for skin care products appeared on my screen while I was getting ready to schedule an airline reservation. I tried to delete it by clicking the red circle, by pressing the delete key, by closing the folder, by turning off Firefox, by closing down Firefox, by clicking a forced closing of the program and finally by pressing the start button on the MacBook Pro, causing the entire computer to shut down. After waiting several minutes, I opened the computer again but the uninvited advertisment still filled the desktop and prevented every effort to remove it. I tried activating another browser (one I have not used before). The browser was activated, but the unwanted solicitation covered most of the second browser (Opera).
I do not fully recall how I finally escaped the advertisement, but it involved an attempt to force quit the Firefox browser which worked. Then I was able to use the Opera browser to make the airline reservation and send in this complaint and request for guidance.
The URL of the offending advertisement is"healthy-consumer.com/news/skincare-secrets-exposed/?&c1=323exit" followed by a string of additional wording: "exit."
I don't know how I can use Firefox browser again, given the horrible impact of this URL intrusion. Do you have any suggestions?
I would also like to file a complaint with any police or governmental agency responsible for dealing with such harmful invasions of our computers. Can you offer any guidance.
My email is: [email protected] My user name is: spring719. Thank you for any assistance you can provide in this matter.
Ed Hill

It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also, check the programs that are on your computer
'''Windows:''' Start > Control Panel > Uninstall Programs.
'''Mac:''' Open the "Applications" folder
Go thru the list. If you find something that you don't
know what it is, use a web search.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''' {web link}

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