How to remove document from Flash drive after printing from a PC

Hi All,
Here's my problem: Today I needed to print an MS Word file at a printshop, so I saved the document onto my Flash drive and took it to the shop. There, the staff printed the document from a PC and handed the drive back to me.
Now, back at home, I want to delete this document from the Flash Drive. I plug in the drive, select the document and drag it to the trash. But then I get this message: " The operation cannot be completed because you do not have sufficient privileges for document X".
This is a document I created from scratch, so I should have read/write privileges, yet the document on the drive is Read Only.
I went back to the shop, and they get the same message.
If I try to use disk utility to erase the disk, it appears as an MS-DOS FIle System (FAT 16) disk, and the erase buttons are "greyed out".
How can I erase this document? Or how I can I reformat the drive?
Any help much appreciated!~
12 iBook G4,1.2 GHz, 768 RAM   Mac OS X (10.4.7)  

I think I just solved my own problem. Just tried pressing the option and command keys at the same time while dragging the document into the trash and now it's gone. For good, I hope....Phew!
12 iBook G4,1.2 GHz, 768 RAM   Mac OS X (10.4.7)  

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