How to remove fields from the default user portal page ?

Hi Travis,
How do I modify the page that display after submitting the ticket. These plugins are helpful to modify portal's home page only. Please advise if I'm missing anything.
Thank you

I like to remove the right hand side ticket history field that displays after user submit a new issue.
This topic first appeared in the Spiceworks Community

Similar Messages

  • Re: How to remove fields from the default user portal page ?

    Try some of these plugins.
    https://community.spiceworks.com/appcenter/app/plugin_696
    https://community.spiceworks.com/appcenter/app/plugin_1105

    I like to remove the right hand side ticket history field that displays after user submit a new issue.
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    Open itunes, connect iphone, select what you want, sync

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    Hi All,
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    import java.util.ArrayList;
    import java.util.Collection;
    import java.util.Iterator;
    import java.util.List;
    import com.ibm.icu.math.BigDecimal;
    import com.splwg.base.api.businessObject.BusinessObjectDispatcher;
    import com.splwg.base.api.businessObject.BusinessObjectInstance;
    import com.splwg.base.api.businessObject.COTSInstanceListNode;
    import com.splwg.base.api.datatypes.Date;
    import com.splwg.base.api.lookup.BusinessObjectActionLookup;
    import com.splwg.base.api.service.DataElement;
    import com.splwg.base.api.service.ItemList;
    import com.splwg.base.api.service.PageHeader;
    import com.splwg.shared.common.ApplicationError;
    import com.splwg.shared.environ.FieldDefinition;
    import com.splwg.shared.environ.ListDefinition;
    import com.splwg.shared.logging.Logger;
    import com.splwg.shared.logging.LoggerFactory;
    * @author
    @QueryPage (program = CMUSER, service = CMUSER,
    * body = @DataElement (contents = { @ListField (name = USER_GROUP_LIST)
    * , @ListDataField (name = USR_GRP_ID)
    * , @DataField (name = MESSAGE_TEXT)
    * , @DataField (name = USER_ID)
    * , @DataField (name = PASSWORD)
    * , @DataField (name = LAST_NAME)
    * , @DataField (name = FIRST_NAME)
    * , @DataField (name = USER_TYPE_FLG)
    * , @DataField (name = EMAILID)}),
    * actions = { "add"
    * ,"read"
    * , "delete"
    * , "change"},
    * header = { @DataField (name = USER_TYPE_FLG)
    * , @DataField (name = EMAILID)
    * , @DataField (name = LAST_NAME)
    * , @DataField (name = FIRST_NAME)
    * , @DataField (name = PASSWORD)
    * , @DataField (name = USER_ID)},
    * headerFields = { @DataField (name = USER_TYPE_FLG)
    * , @DataField (name = USR_GRP_ID)
    * , @DataField (name = EMAILID)
    * , @DataField (name = LAST_NAME)
    * , @DataField (name = FIRST_NAME)
    * , @DataField (name = PASSWORD)
    * , @DataField (name = USER_ID)},
    * lists = { @List (name = USER_GROUP_LIST, size = 100, includeLCopybook = false,
    * body = @DataElement (contents = { @DataField (name = USR_GRP_ID)}))},modules = {})
    public class CMUSER extends CMUSER_Gen {
    public static final Logger logger = LoggerFactory.getLogger(CMUSER.class);
         DataElement root = new DataElement();
         PageHeader page = new PageHeader();
         protected DataElement read(PageHeader header) throws ApplicationError{
    I want to know how can i iterate this USER_GROUP_LIST in my read method and get the USR_GRP_ID field data from it.
    A Prompt reply from your end will help me to resolve this issue

    Guru Sir,
    i tried to override the add() method of the framework in that i was able to iterate the field from the list. But now the i am facing there is that i am not able to send back the response to the external system in XML format. I am getting a blank response in my SOAP UI Tool while testing here is the code:
    import java.util.ArrayList;
    import java.util.Collection;
    import java.util.Iterator;
    import java.util.List;
    import com.ibm.icu.math.BigDecimal;
    import com.splwg.base.api.businessObject.BusinessObjectDispatcher;
    import com.splwg.base.api.businessObject.BusinessObjectInstance;
    import com.splwg.base.api.businessObject.COTSInstanceListNode;
    import com.splwg.base.api.datatypes.Date;
    import com.splwg.base.api.lookup.BusinessObjectActionLookup;
    import com.splwg.base.api.service.DataElement;
    import com.splwg.base.api.service.ItemList;
    import com.splwg.base.api.service.PageHeader;
    import com.splwg.shared.common.ApplicationError;
    import com.splwg.shared.logging.Logger;
    import com.splwg.shared.logging.LoggerFactory;
    * @author
    @QueryPage (program = CMUSER4, service = CMUSER4,
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    * , @DataField (name = USER_ID)
    * , @DataField (name = LAST_NAME)
    * , @DataField (name = FIRST_NAME)
    * , @DataField (name = USER_TYPE_FLG)
    * , @DataField (name = EMAILID)
    * , @ListDataField (name = USR_GRP_ID)
    * , @ListField (name = USER_GROUP_LIST)}),
    * actions = { "add"
    * , "delete"
    * , "change"
    * , "read"},
    * header = { @DataField (name = USER_ID)
    * , @DataField (name = MESSAGE_TEXT)},
    * headerFields = { @DataField (name = USER_ID)
    * , @DataField (name = MESSAGE_TEXT)},
    * lists = { @List (name = USER_GROUP_LIST, size = 100,
    * body = @DataElement (contents = { @DataField (name = USR_GRP_ID)}))}, modules = {})
    public class CMUSER4 extends CMUSER4_Gen {
         public static final Logger logger = LoggerFactory.getLogger(CMUSER4.class);
         DataElement root = new DataElement();
         PageHeader page = new PageHeader();
         protected PageHeader add(DataElement item) throws ApplicationError{
              BusinessObjectInstance boInstance = BusinessObjectInstance.create("CM-USER");
              String USR_GRP_ID = null;
              try{
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              logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.FIRST_NAME));
              logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.LAST_NAME));
              logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.EMAILID));
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              // Iterator it = STRUCTURE.
              ItemList sourceList = item.getList(STRUCTURE.list_USER_GROUP_LIST.name);
              List userGrpID = new ArrayList();
              logger.info("The Size of the User Group List here is :"+sourceList.size());
              Iterator iter;
              if ((sourceList != null) &&
              (sourceList.size() > 0)) {
              for (iter = sourceList.iterator(); iter.hasNext(); ) {
              DataElement myItem = (DataElement)iter.next();
              USR_GRP_ID = myItem.get(STRUCTURE.list_USER_GROUP_LIST.USR_GRP_ID);
              logger.info("The User Group Id coming in the List here is :"+USR_GRP_ID);
              logger.info("Data coming from the Service into the Application is :"+item.get(STRUCTURE.PASSWORD));
              boInstance.set("user", item.get(STRUCTURE.USER_ID));
              boInstance.set("firstName", item.get(STRUCTURE.FIRST_NAME));
              boInstance.set("lastName", item.get(STRUCTURE.LAST_NAME));
              boInstance.set("emailAddress", item.get(STRUCTURE.EMAILID));
              // COTSInstanceList userGrpList = boInstance.getList("userGroupUser");
              // COTSInstanceListNode userGroupList = userGrpList.newChild();
              COTSInstanceListNode userGroupList = boInstance.getList("userGroupUser").newChild();
              userGroupList.set("userGroup", USR_GRP_ID);
              logger.info("Data coming from the Service into the Application is :"+userGroupList.toString());
              /*boInstance.set
              boInstance.set("userGroup", getInputHeader().getString(STRUCTURE.HEADER.USR_GRP_ID));*/
              // UserTypeLookup.constants.TEMPLATE_USER
              //if(element.get(STRUCTURE.USER_TYPE_FLG))
              //boInstance.set("user", element.get(STRUCTURE.));
              boInstance.set("dashboardWidth","200");
              boInstance.set("homeNavigationOption","CI0000000574");
              boInstance.set("language","ENG");
              boInstance.set("toDoEntriesAge1", new BigDecimal(50));
              boInstance.set("toDoEntriesAge2",new BigDecimal(100));
              boInstance.set("displayProfileCode", "NORTHAM");
              String expirationDate = "2100-12-31";
              String[] array = expirationDate.split("-");
              userGroupList.set("expirationDate",new Date(Integer
                             .parseInt(array[0]), Integer
                             .parseInt(array[1]), Integer
                             .parseInt(array[2])));
              //boInstance.set("userGroupUser", userGroupList);
              COTSInstanceListNode roleUserList = boInstance.getList("roleUser").newChild();
              roleUserList.set("toDoRole","F1_DFLT");
              COTSInstanceListNode dataAccessList = boInstance.getList("dataAccessUser").newChild();
              dataAccessList.set("dataAccessRole","***");
              String expiryDate = "2100-01-01";
              String[] array1 = expiryDate.split("-");
              dataAccessList.set("expireDate",new Date(Integer
                             .parseInt(array1[0]), Integer
                             .parseInt(array1[1]), Integer
                             .parseInt(array1[2])));
              BusinessObjectDispatcher.execute(boInstance,
                             BusinessObjectActionLookup.constants.FAST_ADD);
              page.put(STRUCTURE.HEADER.MESSAGE_TEXT, "User Added Successfully");
              page.put(STRUCTURE.HEADER.USER_ID,item.get(STRUCTURE.USER_ID));
              }catch(Exception e){
                   e.printStackTrace();
                   page.put(STRUCTURE.HEADER.MESSAGE_TEXT, "Caught Exception in the ORMB System. Please reach out to the Admin"+e.getMessage());
                   page.put(STRUCTURE.HEADER.USER_ID,item.get(STRUCTURE.USER_ID));
              return page;
    If you can help me to find out what went wrong here while sending the response back it can close my issue.

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    This topic first appeared in the Spiceworks Community

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