How to remove noproblempc Find a Pro

A widget called "Find a Pro" by "noproblemppc"randomly appeared, and it's not in the Add-ons at all (even though their own webpage says that's how to remove it), so I'm not sure how to get rid of it it. I also went to my computer's control panel to see if it was installed there, but no luck. Anyone know how to get rid of it? Thanks so much!

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/remove-toolbar-has-taken-over-your-firefox-search-
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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Hello,
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Hardware Information:
 MacBook Pro (13-inch, Early 2011)
 MacBook Pro - model: MacBookPro8,1
 1 2.3 GHz Intel Core i5 CPU: 2 cores
 4 GB RAM
Video Information:
 Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
 OS X 10.9.2 (13C64) - Uptime: 1 day 21:6:2
Disk Information:
 Hitachi HTS545032B9A302 disk0 : (320.07 GB)
 EFI (disk0s1) <not mounted>: 209.7 MB
 QWER (disk0s2) / [Startup]: 319.21 GB (157.31 GB free)
 Recovery HD (disk0s3) <not mounted>: 650 MB
 MATSHITADVD-R UJ-898
USB Information:
 Apple Computer, Inc. IR Receiver
 Apple Inc. FaceTime HD Camera (Built-in)
 Apple Inc. Apple Internal Keyboard / Trackpad
 Apple Inc. BRCM2070 Hub
 Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
 Apple Inc. thunderbolt_bus
Configuration files:
 /etc/hosts - Count: 1
Kernel Extensions:
 com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9)
 org.virtualbox.kext.VBoxDrv (4.0.8)
 org.virtualbox.kext.VBoxUSB (4.0.8)
 net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6)
Launch Daemons:
 [System] com.adobe.fpsaud.plist 3rd-Party support link
 [System] com.disc-soft.DAEMONTools.PrivilegedHelper.plist 3rd-Party support link
 [System] com.freemacsoft.appcleanerd.plist 3rd-Party support link
 [System] com.google.keystone.daemon.plist 3rd-Party support link
 [System] com.machangout.glims.loader.plist 3rd-Party support link
 [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
 [System] com.coupons.coupond.plist 3rd-Party support link
 [System] com.google.keystone.agent.plist 3rd-Party support link
 [System] com.machangout.glims.agent.plist 3rd-Party support link
User Launch Agents:
 [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
 None
Internet Plug-ins:
 o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
 CouponPrinterPluginMac1.0.0.7: Version: CouponPrinterPluginMac 1.0.0.4 - SDK 10.7 3rd-Party support link
 Default Browser: Version: 537 - SDK 10.9
 AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
 FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
 Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link
 Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
 QuickTime Plugin: Version: 7.7.3
 googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
 iPhotoPhotocast: Version: 7.0 - SDK 10.8
 AdobePDFViewer: Version: 10.1.9 3rd-Party support link
 CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 3rd-Party support link
 JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
 AutoComplete+ Personal: Version: 1.0
 Open in Papers: Version: 1.3
 AutoSMS: Version: 1.0
 Reload Button: Version: 1.2
 Gmail Menu: Version: 1.03
 1-ClickWeather: Version: 1.0
 Add To Amazon Wish List: Version: 1.4
 Keyword Search: Version: 1.2
 Add To Amazon Wish List: Version: 1.8
 Ginger: Version: 0.1.0.34
 GoogleToolBar: Version: 1.9
 Pinterest: Version: 1.0
 We Heart It: Version: 3.2.0
 Instair: Version: 1.2.3
Audio Plug-ins:
 BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
 AirPlay: Version: 2.0 - SDK 10.9
 AppleAVBAudio: Version: 203.2 - SDK 10.9
 iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
 Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
 TuneUp Visualizer: Version: 2.2.0 3rd-Party support link
User Internet Plug-ins:
 npBcsMcTcIO: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
 MusicManager 3rd-Party support link
 Growl 3rd-Party support link
 Flash Player 3rd-Party support link
Old Applications:
 /Developer/Applications/Performance Tools
 /Users/[redacted]/Documents/Shrunken Apps/Shrunk Apps/Applications/iWork '09
 /Developer/Applications/Utilities/Bluetooth
 /Developer/Applications/Utilities
 SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
 /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
 /Developer/Applications
 PicsAid: Version: 1.4, Copyright © 2011 DigiDNA Sarl. All Rights Reserved - SDK 10.5 3rd-Party support link
 /Developer/Applications/Graphics Tools
 Get Backup 2: Version: 2.5 - SDK 10.5 3rd-Party support link
 /Users/[redacted]/Back-Up/Shrunk Apps/Applications/Get Backup 2.app
 FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
 /Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
 iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
 /Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app
 /Applications/iWork '09
 OmniWeb: Version: 5.11.1 - SDK 10.4 3rd-Party support link
 /Users/[redacted]/Documents/Shrunken Apps/Shrunk Apps/Applications/OmniWeb.app
Time Machine:
 Skip System Files: NO
 Mobile backups: OFF
 Auto backup: YES
 Volumes being backed up:
 QWER: Disk size: 297.29 GB Disk used: 150.79 GB
 Destinations:
 Kristen Passport [Local] (Last used)
 Total size: 931.36 GB
 Total number of backups: 22
 Oldest backup: 2013-01-27 16:52:28 +0000
 Last backup: 2014-03-11 23:51:24 +0000
 Size of backup disk: Excellent
 Backup size 931.36 GB > (Disk size 297.29 GB X 3)
 Time Machine details may not be accurate.
 All volumes being backed up may not be listed.
Top Processes by CPU:
 8% mds
 3% Notes
 2% WindowServer
 1% EtreCheck
 0% SystemUIServer
Top Processes by Memory:
 650 MB com.apple.WebKit.WebContent
 74 MB Safari
 61 MB Notes
 61 MB WindowServer
 49 MB com.apple.ShareKitHelper
Virtual Memory Information:
 566 MB Free RAM
 2.09 GB Active RAM
 209 MB Inactive RAM
 1010 MB Wired RAM
 403 MB Page-ins
 12 MB Page-outs

Ok, I did what you told me to. i re-installed then uninstalled. Can you please tell me if it is gone?
Hardware Information:
 MacBook Pro (13-inch, Early 2011)
 MacBook Pro - model: MacBookPro8,1
 1 2.3 GHz Intel Core i5 CPU: 2 cores
 4 GB RAM
Video Information:
 Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
 OS X 10.9.2 (13C64) - Uptime: 0 days 0:7:34
Disk Information:
 Hitachi HTS545032B9A302 disk0 : (320.07 GB)
 EFI (disk0s1) <not mounted>: 209.7 MB
 QWER (disk0s2) / [Startup]: 319.21 GB (158.13 GB free)
 Recovery HD (disk0s3) <not mounted>: 650 MB
 MATSHITADVD-R UJ-898
USB Information:
 Apple Computer, Inc. IR Receiver
 Apple Inc. BRCM2070 Hub
 Apple Inc. Bluetooth USB Host Controller
 Apple Inc. Apple Internal Keyboard / Trackpad
 Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
 Apple Inc. thunderbolt_bus
Configuration files:
 /etc/hosts - Count: 1
Kernel Extensions:
 com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9)
 net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6)
Launch Daemons:
 [System] com.adobe.fpsaud.plist 3rd-Party support link
 [System] com.disc-soft.DAEMONTools.PrivilegedHelper.plist 3rd-Party support link
 [System] com.freemacsoft.appcleanerd.plist 3rd-Party support link
 [System] com.google.keystone.daemon.plist 3rd-Party support link
 [System] com.machangout.glims.loader.plist 3rd-Party support link
 [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
 [System] com.coupons.coupond.plist 3rd-Party support link
 [System] com.google.keystone.agent.plist 3rd-Party support link
 [System] com.machangout.glims.agent.plist 3rd-Party support link
User Launch Agents:
 [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
 None
Internet Plug-ins:
 o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
 CouponPrinterPluginMac1.0.0.7: Version: CouponPrinterPluginMac 1.0.0.4 - SDK 10.7 3rd-Party support link
 Default Browser: Version: 537 - SDK 10.9
 AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
 FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
 Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link
 Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
 QuickTime Plugin: Version: 7.7.3
 googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
 iPhotoPhotocast: Version: 7.0 - SDK 10.8
 AdobePDFViewer: Version: 10.1.9 3rd-Party support link
 CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 3rd-Party support link
 JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
 AutoComplete+ Personal: Version: 1.0
 Open in Papers: Version: 1.3
 AutoSMS: Version: 1.0
 Reload Button: Version: 1.2
 Gmail Menu: Version: 1.03
 1-ClickWeather: Version: 1.0
 Add To Amazon Wish List: Version: 1.4
 Keyword Search: Version: 1.2
 Add To Amazon Wish List: Version: 1.8
 Ginger: Version: 0.1.0.34
 GoogleToolBar: Version: 1.9
 Pinterest: Version: 1.0
 We Heart It: Version: 3.2.0
 Instair: Version: 1.2.3
Audio Plug-ins:
 BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
 AirPlay: Version: 2.0 - SDK 10.9
 AppleAVBAudio: Version: 203.2 - SDK 10.9
 iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
 Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
 TuneUp Visualizer: Version: 2.2.0 3rd-Party support link
User Internet Plug-ins:
 npBcsMcTcIO: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
 MusicManager 3rd-Party support link
 Growl 3rd-Party support link
 Flash Player 3rd-Party support link
Old Applications:
 /Developer/Applications/Performance Tools
 /Users/[redacted]/Documents/Shrunken Apps/Shrunk Apps/Applications/iWork '09
 /Developer/Applications/Utilities/Bluetooth
 /Developer/Applications/Utilities
 SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
 /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
 /Developer/Applications
 PicsAid: Version: 1.4, Copyright © 2011 DigiDNA Sarl. All Rights Reserved - SDK 10.5 3rd-Party support link
 /Developer/Applications/Graphics Tools
 Get Backup 2: Version: 2.5 - SDK 10.5 3rd-Party support link
 /Users/[redacted]/Back-Up/Shrunk Apps/Applications/Get Backup 2.app
 FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
 /Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
 iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link
 /Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app
 /Applications/iWork '09
 OmniWeb: Version: 5.11.1 - SDK 10.4 3rd-Party support link
 /Users/[redacted]/Documents/Shrunken Apps/Shrunk Apps/Applications/OmniWeb.app
Time Machine:
 Skip System Files: NO
 Mobile backups: OFF
 Auto backup: YES
 Volumes being backed up:
 QWER: Disk size: 297.29 GB Disk used: 150.02 GB
 Destinations:
 Kristen Passport [Local] (Last used)
 Total size: 931.36 GB
 Total number of backups: 22
 Oldest backup: 2013-01-27 16:52:28 +0000
 Last backup: 2014-03-11 23:51:24 +0000
 Size of backup disk: Excellent
 Backup size 931.36 GB > (Disk size 297.29 GB X 3)
 Time Machine details may not be accurate.
 All volumes being backed up may not be listed.
Top Processes by CPU:
 5% WindowServer
 4% Safari
 3% syncdefaultsd
 2% hidd
 1% EtreCheck
Top Processes by Memory:
 188 MB com.apple.IconServicesAgent
 119 MB mds_stores
 102 MB com.apple.WebKit.WebContent
 61 MB Safari
 44 MB WindowServer
Virtual Memory Information:
 1.05 GB Free RAM
 1.48 GB Active RAM
 502 MB Inactive RAM
 998 MB Wired RAM
 332 MB Page-ins
 0 B Page-outs

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