How to remove old owner

How to remove old owners name/apple Id out of my Iphone, because i cant upgrade ani Apps, because THE name/account of THE old owner is coming up olthe time, after THE upgrade to Io7
I own à legal Iphone-4/16mb with à legal Apple Id.

Only the old owner can remove their ID. This is Activation Lock, an antitheft protection system. Unless the previous owner releases the phone it cannot be used by anyone other than that owner. See: http://support.apple.com/kb/HT5661 for what the owner of an iPhone should do before selling or otherwise disposing of the phone.
For more information on Activation Lock see: http://support.apple.com/kb/HT5818

Similar Messages

  • How to remove previous owner's Apple ID request from App Store?

    When I try to update an app App Store asks for the previous owner's Apple ID and not for my Apple ID. How can I change it to ask for my details?How to remove previous owner's Apple ID from App Store?

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • Can't remove old owners iCloud acorn from my ipad tried contacting them but get no response ?

    Can't remove old owners iCloud account  from ipad tried contacting them but no response ?

    In which case, you have an iPad that you'll never be able to use.
    There is no way around the Activation Lock. It is a security feature.
    Did you not check that the device had been properly wiped and reset before buying it?
    If the previous "owner" is now suddenly being hard to find, you probably bought a stolen iPad.

  • Can anyone tell me how to remove the owner when setting the location

    Hello,
    Can anyone tell me how to remove the owner when setting the location?
    Properties
       Table Name:  (Table Name)
       Table Type:   Tables
       Owner:           Public
       Overridden Qualified Table Name:  (Table Name - same as above)
    Any help would be appreciated.
    Thanks
    Ann

    Hi Ann,
    please check this document to determine the correct space for your question:
    Find Topic Spaces on SCN (Forums)
    If you need help moving it, let me know!
    Thanks,
    Kristen

  • How to remove old iPhone from iTunes account?

    Last I was on itunes it told me I had 4 out of 5 authorized devices on my account, how do I remove old devices?

    Follow the instructions here >  iTunes Store: About authorization and deauthorization

  • How to remove old audio/video

    I have recently moved most of my photos and videos to an eternal hard drive but I am not sure how to remove everything from my HD.  I deleted everything out of Iphoto and deleted the trash but if I do a search for video it still shows videos in Iphoto.  Also I am not sure how to remove all of the old video from Imovie without doing any damage.

    I deleted all of my pictures/videos from Iphoto, emptied the Iphoto trash, and got 30 gigs of storage back.  Now it was showing an empty library but if I searched for all movies there were a ton left in Thumbnails, originals, etc.  Hidden folders in the Iphoto Library.  So even though I couldn't see any photos left in Iphoto I decided to delete the enitre Library and start over.  I dragged the library to the trash and I got another 30 gigs of storage back!  All for hidden backups of files that I thought I had deleted.

  • How to remove old signed in devices from iCloud.

    How does one remove old signed apple devices from iCloud?  I erased devices, deleted backups, but they still show up.

    Hello Kalyan
    I raised an OSS note for this and below is the reply from SAP. Thanks for your support.
    Thank you for your query.
    To delete the old class their are 2 options available to you .
    1 )
    To delete the old class you have to remove the assignments of where
    it is used . Please access the old class in CL03 and then the menu
    path "Environment - Where used list"
    Once all assignments are removed you should be able to delete the class
    2)
    You could use a change number created in transaction CC01 to delete
    the class from the classification view.
    Please review note 166530 which explains about the deletion of
    classification data.
    Please refer to the online documentation at help.sap.com and the
    Classification section where it states :
    Once you have used engineering change management to process
    characteristics, characteristics of a class, or classifications, you
    must use engineering change management for all further changes.
    I hope the information is of help , please test carefully on a Non
    Productive system first
    Enda Fennelly
    Senior Support Consultant
    AGS Primary Support
    Global Support Center Ireland

  • How to remove old id and add new one for apps

    old id is not allowed me to update the apps since i forgot the password . I had made new one since the old one is added in my account i cloud , it has not me to allowed to do anything , please inform how to remove my old id without password since i forgot the same

    You need to delete and redownload all of the applications associated with that Apple ID; it's stored inside them.
    (123008)

  • How to Remove old updates from Software Update service

    Running a 10.10.2 OS X Server and have a lot of old Update files I need to get rid of. I have followed instructions on...
    Mac OS X Server 10.4 or later: Removing old updates from Software Update Server
    ...but getting this error...
    No such file or directory
    ...when typing...
    grep swupd /etc/swupd/com.apple.server.swupdate.plist > ~/Desktop/update_list.txt
    Any help would be appreciated, thanks.

    I don't use Apple's own SUS software I use Reposado instead, however it is my understanding that the locations of files used by Apple's SUS software have been moved with Yosemite/Server 4.x.
    Try looking in the following locations
    /Library/Server/Software Update/Config/
    /Library/Server/Software Update/Data/
    /private/var/db/swupd/

  • How to remove old video

    i use 2 pc for video and music file syncing but still video fill not removing how to remove?

    I deleted all of my pictures/videos from Iphoto, emptied the Iphoto trash, and got 30 gigs of storage back.  Now it was showing an empty library but if I searched for all movies there were a ton left in Thumbnails, originals, etc.  Hidden folders in the Iphoto Library.  So even though I couldn't see any photos left in Iphoto I decided to delete the enitre Library and start over.  I dragged the library to the trash and I got another 30 gigs of storage back!  All for hidden backups of files that I thought I had deleted.

  • How to remove old iWeb pages off internet which are no longer in iWeb program?

    This is my current looking website - www.pholife.co.uk
    which goes to - 'www.pholife.co.uk/pholife/Start.html'
    when googling 'pholife tom bird' an older website under the same domain name appears in the search list before the pholife/start.html page
    The old website and various pages -
    http://www.pholife.co.uk/pholife/pholife/Home.html
    this website ^^^ was the same project as the professional looking one which i changed 6 months ago. If people google me, they will be led to a page which isnt the page I wish for them to see as it is ranked higher in the google search as it is older.
    Some how along the line I removed the second 'pholife' from the URL so my new looking website has a different path I suppose.
    How do i remove the 'www.pholife.co.uk/pholife/pholife/home.html' website all together, i have opened the package contents of iweb in application support but not sure where to start.
    Lastly how do i remove the pholife/start so when people go to my website the URL is simply 'www.pholife.co.uk' in the URL bar, would it involve a homemade nav bar?
    Thanks in advance!

    Connect to your server and remove the files and folders you do not want there.
    In time Google will forget about them.
    If that's too much, simply rename the folder of your old site and never mention it to anyone.

  • How to remove old Ipod from Itunes?

    Hi.
    Have bought a new Ipod Classic 80g as wanted more space.
    Used to have an old ipod mini 4g.
    How do I remove the association of the mini from itunes?
    Now when I buy music from istore it still thinks it is for the mini not my new classic so I have to enter my apple id again to authorise songs for the classic. It then says I have used up two of the 5 devices I'm allowed. (1 for Classic and 1 for Mini)
    So, how do I tell iTunes I no longer want to sync with the old mini?
    thanks.
    Ed

    See these...
    -> One computer using multiple iTunes Store authorizations
    -> About iTunes Store authorization and deauthorization

  • How to remove old Windows files from partition other than C ?

    hello , i have recently installed windows 7 but it installed on driver D then i reinstalled it on C but i can't get rid of the old program files and windows files located on D ... tried normal delete but keep telling that i need trusted installer permission
    So , i was just wondering if i'll ever be able to delete these files ?

    Try this 
    http://windows.microsoft.com/en-us/windows7/how-do-i-remove-the-windows-old-folder
    or try taking the permission and then delete.. 
    Learn How to Take or Assign Ownership of
    Files and Folders 
    http://technet.microsoft.com/en-us/magazine/ff404240.aspx
    File and Folder Permissions
    http://technet.microsoft.com/en-us/library/bb727008.aspx
    Hetti Arachchige V Aravinda | Network & System Administrator (B.Sc, Microsoft Small Business Specialist, MCP, MCTS, MCSA, MCSE,MCITP, CCNA, CEH, MBCS)

  • How to remove old backup files from time machine? Lion OSx

    Hi everyone,
    I am just wondering how to efficiently and safely remove the old backup files from time machine? I tried once with command, but it damaged my extra-disk... Does Lion OSx have fixed that?
    Many thanks
    Hong

    Blue-
    Time Machine will automatically delete back-ups as the need for space arises. If you want to delete a certain file (application, document, whatever) and have it gone for good you can do that as well.
    The best place on the web for information about Time Machine is...
    http://pondini.org/TM/Home.html
    ...it covers everything!
    Clinton

  • IMPORTANT-PLEASE REPLY ASAP How to remove old mess...

    Hi, I Would Like To Remove A Ton Of Old Messages, So Neither Person Can See Them, And Theres No Option To Remove Or Edit, Its To My Skype Friend w[***] is skype name, if u could, remove everything in messaging from before nov 6th 2012, HURRY pls im begging, help!

    dmanodmano wrote:
    Hi, I Would Like To Remove A Ton Of Old Messages, So Neither Person Can See Them, And Theres No Option To Remove Or Edit, Its To My Skype Friend whaddyamean939 is skype name, if u could, remove everything in messaging from before nov 6th 2012, HURRY pls im begging, help!
    there may be a way to remove/delete that conversation from your side/your computer, but not in the computer of the other person.
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

Maybe you are looking for

  • Material ledger Tables

    Dear All, Issue: Not able to post Good receipt due to the error that material does not exit. Background:  we have activated user exit in material master for material type ZROH and assigned a internal number range to it in MMNR. this user exit will ap

  • Backed up my photos and have lost them

    Ok so bit of a complicated one, i have got an iphone 4s and itunes on a mac Ok so came back off honeymoon about 6 weeks ago and proceeded to update my Apple account with my new surname (double-barrel) and edited email address, as far as I remember so

  • ITunes 10.5 starts automatically

    What can I do to stop iTunes from starting up automatically?

  • Data exchange between forms

    hello, I need to call a form from master/detail form on a button press. Then select the rows through check box(called form) tabular style with checkbox gainst each row, then have to populate them in a grid of calling form(Detail form). Any ideas, how

  • Where can I get a recipe card template?

    The Avery website does not have iMAC templates like the ones I used when I was PC for 4 x 6 recipe cards and Pages does not include such a template.....can you imagine that?