How to remove PSE 2 from a Mac?

Several years ago I purchased Photoshop Elements 2 on a CD and installed it on my Macintosh (OS X). Recently the program began acting oddly, saying "The command you entered could not be completed because the file is locked" even when the file was clearly not locked, and even when I had not selected any commands.
Two weeks ago I purchased an Epson scanner and it came with a CD of Photoshop Elements.
Assuming that it was a newer version, I installed it from the CD. (It was in fact PSE 2). Now when I try to launch the application I get the splash screen, a message about loading plugins, brushes, fonts, etc., then the program crashes. "The application Photoshop Elements 2 has unexpectedly quit" appears on the screen. I have tried reinstalling from the older CD and the newer CD, moving the application folder to the trash and reinstalling, hunting down and removing the Adobe preference files and application support files both in my user account's Library and the root directory's Library, copying in the files from my backup drive, all to no avail. There is no Uninstaller on the CD. 

Can you tell me how to remove all remnants of this program from my Mac so that I can install it anew and use it?

My operating system is OS X 10.4.11 "Tiger".

I have followed your advice, but the problem persists. 
I trashed the application, the original user account preference files, the hard drive Library application support files for Photoshop Elements, and everything else Spotlight could find with Photoshop or PS2 in its name.  I created a new user account, installed the application from the CD, and repaired Permissions.  Launching the application brought up the splash screen, loaded all of the paintbrushes etc., then "The application Photoshop Elements quit unexpectedly".  The Report file begins with the following information:
     Command: Photoshop Elements 2.0
     Path:    /Applications/Adobe Photoshop Elements 2/Photoshop Elements 2.0/Contents/MacOS/Photoshop Elements 2.0
     Parent:  WindowServer [14119]
     Version: 2.0 (2.0)
     PID:    14222
     Thread: 0
     Exception:  EXC_BAD_ACCESS (0x0001)
     Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
and goes on to list more details in Unix-speak.
Do you have any other ideas to try?

Similar Messages

  • How to remove an account from my mac book pro

    I have a mac book pro, and I think it was a return from someone else, because when I got it it had an app store account on it that isnt mine, and I need to know how to remove it, can anyone help. thanks.      -A

    Hi Ghost44,
    Being New to Mac... you may find these Links of Interest...
    Mac 101
    http://www.apple.com/support/mac101/
    http://www.apple.com/support/switch101/
    MBP Support
    http://www.apple.com/support/macbookpro
    General Support
    http://www.apple.com/support/
    Enjoy your Mac...

  • How to remove Malware/adware from my mac mini which I downloaded by mistake?

    Downloaded a malware/adware unknowingly when I wanted to download a videoplayer for my mac mini. Already tried doing a reinstall but the problem did not go a away. It hampers my web surfing. I'm using Google Chrome. Please advice.  

    Here are places to check:
    -System Preferences/Accounts/ -> click your account on the left. Click login items at the top and see if there are any items you wish not to start up on launch.
    -In Google Chrome you can go to the settings area and it will show you extensions. If there is an ad extension, you will be able to disable it.
    -In Safari, fo to the top of the screen, click Safari, choose Preferences, go to extensions and remove any items that may be linked inside that area.
    -Go to the applications folder and see if there are any items that pertain to the malware/adware you might be experiencing.
    Once you have gone through these items, restart and see if the issue is resolved. I would suspect an extension got installed unknowingly.

  • How to Remove FreeHDSports Extension from a Mac

    Less a question than an answer to a previous thread located here: http://support.mozilla.org/en-US/questions/935485?page=2
    FreeHDSports hides in ~/Library/Application Support/Mozilla/Extensions. This is outside of Firefox's standard profile, so even if you delete Firefox's profile folder, FreeHDSports will remain. So just delete the extension in the Mozilla folder, and you should be fine.

    Hello!
    Thanks for reaching out to Mozilla Support about your issue. We value and appreciate you as a user. We apologize for any inconveniences caused because of the issue you are having. Please be rest assured that we will be assisting you through your issue.
    Thank you for notifying us about how to resolve this issue. I will now pass this along to my team of associates.
    Thank you.
    Best Regards,
    feer56
    Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO!
    http://mzl.la/OJtpch
    If any response posted resolves your issue, please mark it as your solution chosen.

  • Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on iTunes, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything, how can I stop this. please help!thx

    Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on Account, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything that is on my computer, how can I stop this. please help! please help!!!!!!thank you

    Is the iPod still singed into the account isn Settings>iTunes and App Stores and SettingsZ>iCloudl? If it is then I would not be concerned.
    Also see:
    iTunes Store: Associating a device or computer to your Apple ID
    since you may have started the 90 day window.
    For the other "problem", go to iTunes>Preferences>Devices and check the box that says Prevent iPod....automatically syncing.

  • How to remove a program from mac laptop

    how to remove a program from my macbook pro 10.6.8

    Welcome to the Apple Support Communities
    What application do you want to uninstall?
    On Mac, most of the applications are uninstalled just dragging them to the Trash. If an application comes with an uninstaller, use it instead to uninstall that application.
    Also, never use a cleaning app to uninstall an application. They can damage OS X, so the only option will be reinstall the operating system

  • How do I remove iTunes U from my Mac?

    How do I remove iTunes U from my Mac?  Or permanently remove files from iTunes U?
    I made the mistake and added my own local files to iTunes U.  I deleted them from iTunes U.  Now when I add the files back into iTunes, it places them in iTunes U.
    Thanks in advance.

    In iTunes Right Click on your file that you want removed from iTunes U and select Get Info. Select the Options tab. Go down to Media kind and select something other than iTunes U and click Ok. That should do it...
    Cheers!

  • How do i remove codec m from my mac

    How do I remove codec m from my mac???
    Every time I try to uninstall this program, it never works. I have tried moving the items to the trash, but the product still remains! HELP

    My friend's MacBook was infected with this awhile back.  Here is the order I would uninstall it.  There is a LaunchAgent in /Users/<your username>/Library/LaunchAgents, move the launch agent to the trash, then restart your mac. After that, there is a named Codec-M in /Users/<your username>/Library/Application Support/, trash that whole folder. Finally, trash the app found in the Applications folder, and make sure that none of the web browsers (Google Chrome, Firefox, Safari, etc.) have a Codec-M extension or add-on installed.  If they do remove them and you should be good to go after you empty your trash.

  • How to remove Mozilla Thunderbird from Mac Pro 10.9.3

    Good evening everyone. I am new to Apple and the Mac enviroment coming over from Windows
    I installed Mozilla Thunderbird and am not sure how to remove it completely from my system.
    Can someone please let me know step by step what I need to do to remove Mozilla Thunderbird from my Mac as I don't like it's UX and will most likly never use it.
    Thank you.

    To make sure, click Finder on your Dock.
    Then click on Applications and scroll down looking for the Thunderbird App.
    If you find it there, do a control click "Move to Trash" or click hold and drag it to the Trash.
    For more on OS X Finder, see > Mac Basics: The Finder
    For more on OS X in general, see > Mac Basics - Apple Support

  • How do I safely remove a flashcard from my mac air?

    How do I safely remove a flashcard from my mac air? I downloaded some pictures and cannot find the eject button.  Thank you.

    If you have mounted drives setup to show on your desktop, just drag the icon of the flashcard to the trash and then remove the card. If you don't have mounted drives setup to show on your desktop, go to finder and in the left pane, locate the flashcard and click it. There will be a little eject icon next to it. Just click that and then remove the card.

  • How do I remove ransom ware from my mac? Seems the PC instructions don't work...

    My computer was attacked with this ransom ware with the Finnish police text, asking me to pay 100€. I find instructions on how to remove this lock from my computer only for PC users. Is there an equivalent for Mac users?

    Good morning Tåbbe, from your description, I believe you are dealing with Browlock. Your lock screen should look very similar to this:  Browlock is in a sense simpler than other ransomware, as the "lock screen" is actually just a web page that uses tricks to make it difficult to close. Depending on your browser, forcefully closing your browser should already do the trick of removing this threat. If you are having troubles with that, the nice folks at support can help you out. This said, if the lockscreen above does not look like the one you are seeing, please post more pictures and we'll help you identify what you have. Regards,   Paolo

  • How can I transfer photos from my mac to my iPad?

    How can I transfer photos from my mac to my ipad?

    If you are have iTunes 11 on your Mac then you may want to re-enable the left-hand sidebar via View > Show Sidebar (option-command-S on a Mac), which might make it easier to navigate.
    To sync photos, connect and select your iPad on the left-hand sidebar of your computer's iTunes, and on the right-hand side there should be a series of tabs, one of which should be Photos - if you select that tab you can then select which photo folders (or iPhoto ro Aperture albums) to sync to the iPad. There is a bit more info on this page. You will need to sync all the photos that you want on the iPad together in one go as only the most recent photo sync remains on the iPad - synced photos can't be deleted directly on the iPad (unless you want to remove all synced photos), instead they are deleted by not including them in the next photo sync.

  • Remove duplicate holidays from calendar mac

    How do I remove duplicate holidays from calendar mac. I have iCloud and I have read that may be part of the problem, but I need help to remove duplicate holidays from calendar mac.
    Thanks

    If you have iCloud and another account like Gmail, you could be seeing holdays for each account. You need to deselect one of the holiday calendars.
    Do you see Holidays in the sidebar where Calendars are listed? If yes, uncheck.
    iCloud: About subscribed calendars - Apple Support

  • I downloaded a web site isytd video downloader on my macbook pro, to download videos. but it didnt  work , so I removed the softwear from my mac, even I removed it the download sign appears on the left top of my video screen,  so I want to remove this

    I downloaded a web site isytd video downloader on my macbook pro, to download videos. but it didnt  work , so I removed the softwear from my mac, even I removed it the download sign appears on the left top of my video screen,  so I want to remove this download sign. How can I get this done? Please help me.

    Many apps are not completely removed if the .app file is trashed (which is what I believe you've done so far).
    If you don't want to dig through the system to manually remove library files, I recommend the use of AppCleaner, which does the job for you.

  • How do I uninstall extensions from my mac?

    How do I uninstall extensions from my mac? I'm trying to uninstall the Greatdy System Audio and Sunflower extensions. It would really be nice if macs had a comprehensive program to uninstall programs and plugins.

    Open Extensions preferences in System Preferences. That is if you mean Yosemite extensions. Otherwise, use any uninstaller provided by the developer or read the following:
    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Here is a selection:
        1. AppZapper
        2. AppDelete
        3. Automaton
        4. Hazel
        5. AppCleaner
        6. CleanApp
        7. iTrash
        8. Amnesia
        9. Uninstaller
      10. Spring Cleaning
    For more information visit The XLab FAQs and read the FAQ on removing software.

Maybe you are looking for

  • DeployJava.js doesn't work in FF 3.0.11?

    I have the following html code for running my applets: <script src="http://java.com/js/deployJava.js"></script>      <script>          var attributes = {code:'test.MyApplet.class',                            archive:'MyApplet.jar,MyApplet_media.jar,M

  • Customers without sales areas

    We are currently unable to save changes against certain business partners in transaction BP due to the error 'No authorization for displaying customers for sales area'. This error appears to be raised because the customer associated to the business p

  • New Video Editing Laptop for CS6

    Hi there, Have been doing a ton of reading on different forums and everyone has come to similar conclusions that this is about as hard as it gets, but seeing as I will be moving around a lot in the next year and my organization has agreed to pay $250

  • Functions oracle help required

    hai select  99.9899 from dualafter decimal i want only 2 digits i want 99.99 SHOULD BE MY ANSWER pls i used ceil and floor it is not working so help S

  • Content wronfully rejected by moderator - need assistance ASAP

    Hi, I have received notifications about 2 of my blog posts (below) asking to repost as discussions when they are clearly NOT discussions and the content is perfectly suitable for a blog. I would appreciate if someone helps making them visible again i