How to remove the delete file

I have visit many Apple dealer shop but looks like no one is able to solve this simple and yet complicated question.  I would like to know what is "OTHERS" been classified when I connect the iPhone to the itune.  Generally, there is nothing inside my 16GB phone.  The Application and program takes only 6.2GB memory space and the rest are classified as other.  I have 100 pictures BUT no movies or games inside the phone.
Thanks

In iTunes, select the device iPad, click on the apps tab.
At the bottom of the tabbed page, highlight the app that is file sharing and the list of files will appear at the bottom right.
Select and delete that file.

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