How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?

How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?
Pretty much the the email that I used (but didn't verify) to create my iCloud account was hacked and now I can't remove it from my iCloud account due to the iCloud password also being changed by the same person and the fact I had "Find my iPhone" app on my phone also??? I had to change my iTunes email as well but that was far easier so yeah :S.
Please help. I live in NZ, out in the country, so reception is rare and so is getting into the nearest town that has an Apple Store.
Thanks

If you truly change your existing Apple ID's email address to a new email address, follow these instructions: iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
If you created a whole new Apple Account because you couldn't access the old one after being hacked, you will need to contact the Apple Account Security Team. Apple ID: Contacting Apple for help with Apple ID account security

Similar Messages

  • TS4036 My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

    My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

    Welcome to the Apple community mohinderjeet.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • How can i delete old email addresses that are no longer in service?

    How can I delete old email addresses that are no longer in  use from my apple computer

    Yes, just open mail and click on the window menu and select previous recipients, when the window opens start edit your email addresses.

  • TS1307 My email won't send as when it was set up an extra letter was accidentally inserted in the address. I need to know how to remove the entire email address and start a fresh.

    My email won't send as when it was set up an extra letter was accidentally inserted in the address. I need to know how to remove the entire email address and start a fresh.

    Launch Mail.app, select Mail > Preferences... > Accounts and select the account you need to edit in the left column.
    The receiving information will be displayed for the selected Account, with a pop-up selector for the Outgoing Mail Server (SMTP) toward the bottom.  That selector shows which mail server will be used with this account; to send mail. 
    Click and hold on that selector, and scroll down (holding the mouse or trackpad clicked) to Edit Mail Server List... and you'll get a sheet dropping down with the mail servers listed. 
    Select the problematic mail server, and edit it using the Account Information and Advanced items on that sheet.

  • HT204053 I deleted my previous email and have moved using a new one but itunes continues to ask for my password to the old email address that dosent exist anymore and I can't get on to transfer data to my new ipad?

    I recently moved from Winnipeg to Brandon MB, and have changed my email address and attempted to delete the old one. Everytime I go to download or transfer data to my iphone or ipad I hit a wall. The system is asking me for my password to my old email address that dosent exist and I can't remember anyway. How do I get around this wall? I cant figutre it out. I do have a new email and password that has been registered with iCloud, etc. but the old one keepd jumping in 

    We need to be clear here. Did you create a second ID, or just modify the single ID?

  • How do I delete old email addresses that pop up in the log?  A few have childhood nicknames that appear on the To line of an email.  I need to change them to grownup names.  How do I edit that log?

    How do I delete (or edit) the email addresses that show up on the log of prior sent items?  Several of the names are for childhood nicknames, and I need to have them updated to show adults--e.g., no more "Susie," but now should be "Susan."  How do I edit (or delete and start over) with this log of outgoing addressees?

    You can edit in Contacts.app. After editing, delete the contact in Previous Recipients
    Under Window in the Menu bar when Mail is open, select Previous Recipients.

  • HT204053 how can i set up an new icloud my old icloud is set up on an old email address that was compromised i cant seem to back up or sync my ipad either

    i want a new icloud that will be attached to a new email. 
    i can't synce my iphone or my ipad and i can't back up because my old icloud is attached the old email and some parts of my apps are attached to the old email and old icloud

    If you want to migrate your phone to a new iCloud account, start by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tap the photos, tap the share icon (box with upward pointing arrow), then tap Save to Camera Roll.  If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account.  Then go to Settings>iCloud, tap Delete Account, choose Keep on My iPhone and provide the password to turn off Find My iPhone.  Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data.

  • How do I change the original email address that was used to set up iCloud

    I have just noticed that the email under system preferences for iCloud is an old one that does not exist anymore. How do I change this? Can you also tell me if I delete this account - will it affect what I have stored on the computer e.g. what is in my photos etc? I am a real novice when it comes to computers - so excuse my ignorance :-)
    Thanks for any assistance.

    You can change the (non-Apple) email address which forms your Apple ID to another one at http://appleid.apple.com. If you are going to do this you should follow this procedure to avoid problems:
    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in (give it time).
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • I need to change the default email address that gets sent from Firefox.

    When sending emails from an important web app (Highrise) for my business, it defaults to my home email, when my default in Outlook is clearly my work email. I believe this is the fault of Firefox, since every app (Highrise and Outlook) has my default as [email protected], but when sending an email it goes to [email protected] Any ideas?

    Could you be more specific about the steps you are taking to change the Adobe ID?  I was able to change one of my accounts to a .ca email address without issue.  Also, information on Browser version and OS may be helpful.  I am assuming that you are doing this in a Browser and not the FormsCentral AIR application, is this correct?
    -Jeff Canepa

  • I have an email address that was used on one Appleid account and I have now created a separate Appleid for another device. Is it possible to transfer that icloud email address to the new Appleid account?

    I had multiple iPhones and iPads associated with the same apple account and I have now created a separate account for two of them.  The question that I have is whether there is a way to transfer the icloud email address to the new account?

    Welcome to the Apple community 1960gmd.
    Once an iCloud address is used for an Apple ID, you can't use it for any other.
    Why would you want to use another Apple ID if you already have the address you want to use in another.
    If you want your email on all devices but use a different ID for iCloud add it as a secondary account at settings > mail, contacts, calendars and just enable mail.

  • How can i delete old email addresses that autofill when creating new mail

    Hi all
    Just passing on my ipad to my girlfriend, i deleted my mail account, all contacts etc but when she using her account types a new email, she sees addresses if anybody i have ever written too
    Can you pease let me know how i can delet this cache of address history
    Many thanks in advance

    Suggest you setup as new before you pass it to her.
    Settings>General>Reset>Erase all content and settings.

  • How do i remove an old email address listed under gmail in the default calendar window?  The 'edit' calendar pop up doesnt let me change or edit the old address?

    Hi,  I am tryingto remove an old email address that appears in my Calendar under 'show calendars'.  It appears under a Gmail label.  The edit button only allows me to turn on the gmail (with the incorrect email address) and the iCloud and Birthdays options. It does not allow me to change to email address from the old, incorrect email to the new one.  The new one I use is correctly shown in the Gmail account under the Mail, Contacts, Calendar settings.
    Any ideas.

    If I start an email to John Doe. I type in his name and if I look at the drop down menu when I click his name, it will offer several options, including "open in address book". Makes sense. He is already there.
    But some names, a few to be sure, have "add to address book" even though they are already there.
    And if I open the address book and open their page, I will see all the info, just as I should.
    But if I click on the "add to address book", the same email address is repeated on their page in the address book. So I could end up with the same email address 5 times on the page.
    Someone told me once that if I cannot cure the bug then I should consider it a "feature".

  • I have an old email address that comes up when my IPad wants to backup. Can't remember the old password  My new email is on my apple account  but not on my iCloud.  How can I change my ICloud email to my new one?

    I have an old email address that pops up when I turn on my IPad and it wants to backup the ICloud. Can't remember the password for my old email so it won't back up.  My new email is on my Apple account so that isn't a problem. how can I get my new email on the
    I cloud account so I can back up my IPad?

    settings->iclound and logout of the old appleID account

  • HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

    When I set up the icloud I was using my then email address. My email address has now changed.
    I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
    How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

Maybe you are looking for