How to Renew my BT Broadband Contract?

I am happy with my BT Broadband Package and the price I pay for this package. It is due to expire in June 2011.  I pay quarterly and my next BT bill is due in April 2011. Because some charges are billed in advance this will include some broadband charges where i will not be on any package.
I phoned BT today (7th March 2011) and they said they can not renew my contract until one month before the contact expires. I am not on a rollover, renewable contract apparently either. If I was, all would remain the same and this would be fine.
So, what contract will I be on when they bill me next, quarterly in advance, if i can't renew it now?
I think i will have to seek some consumer advice on this one, as I don't want BT to put me on a new contract, If I don't know what it will be. By then, i could be on any contract for broadband and at any price. All i want to do is know what my contract and price for broadband will be on my next bill in April. Therefore, It is no good me phoning them in May, after they have billed me for a contract, I have not even seen.
Any ideas somebody? Would be much appreciated.
Also, do BT send you written warning of your contract expiring?

Thanks again.
The gentlemen I spoke to at Bt told me I was not on a renewable contract which I gathered meant it was not a rollover contract.
He even spoke to sales on my behalf. He said they can't do anything about my contract until 9th May 2011, exactly a month before it expires on June 2011. I have to phone them and negotiate a new contract with them on that exact day, the 9th May. I even laughed with him about this and said I hope i'm not otherwise engaged or i will miss Bt's one day window to renew my contract. But he insisted i could only renew on that day.
Of course before then I will get my bill due on April 14th. This will be for April 14th- July 14th 2011. My broadband contract expires on June 9th 2011. So I  just wanted to know what the price for my broadband would be from June 9th - July 14th. However I can not find this out until May 9th when I phone them.
I will just have to see what they put on my bill when it arrives in April. I mean they must know what they are going to charge me, as the bill will be prepared in April. Can't see why I have to wait until May. It makes no sense. Unless they are doing this on purpose to up the price of my package without my consent or knowledge, then charge me for cancellation. I fear this is their scam.
I can't get any help from the Bt call centre or through emails.
I'm going to leave it now as BT will not discuss my contract until May 9th, but will send me a bill In April, so I will know what they have done about the contract then.
I'll wait for the bill and if it is not satisfactory and they have changed the contract without my consent, I will take the appropriate action.
That's all I can do. It's too tiring to try and get any sense out of them. I'm not asking for much- just a simple answer about the price of my future broadband package.
I don't understand the way they work. It makes no sense.

Similar Messages

  • Start date for broadband contract

    How do I find out when my broadband contract started?
    I have vague recollections of signing up for a new 12 month contract a few months back but can't seem to find the exact start date and length which it would be a good idea to put in the My Account area of BT.com....

    To get your start date, you will have to give BT a ring. If your due to renew within 2 weeks, then they will offer your a deal, if they don't, ask for the latest deal.

  • How auto-renewal works

    How can I turn auto renewal off of my creative cloud subscription? Adobe FAQ says that there is an option for that in account management but I can't find such option. I have one year subscription.

    NightSkyGuy, you will be charged $50 a month for the second year. Not $70, that is the price for a Team Membership. Your second year if you auto-renew on a yearly contract basis will be $50.
    Do you have an authoritative place where Adoe has announced next year's pricing?  Please share. They might charge $0.79  or $79.00.  If it actually said I'd be auto renewing AT $50 I'd have some confidence. However it says "The price is subject to change" - it could be anything.
    So if the auto-renew does somehow take place you can still cancel in the first month and get your money back for that first month.
    I'm sorry, but I have no confidence in this either. My friend was told that since he renewed, his cancellation would cost him 50%.  A Renewal is not being treated the same way as a first time sign up.  I'd like to see what you've written in writing on Adobe's website.  The Terms and Conditions do not say you cannot disable autorenewal. They do say you'll be notified before renewal but NOT WHEN!
    Any reason why a company that manages to maintain Photoshop/Illustrator/InDesign etc can't add a simple button that toggles auto-renew on and off for yearly subscribers?
    Amen!  The stated reason for not being able to turn off autorenewal is "for my convenience," My *ss. It's for ADOBE's convenience in collecting more $.
    Your account is set to auto-renew so that you don't experience any interruption in access to your product or services. I am sorry to inform, we do not have the option to disable the auto-renew feature.
    If everyone who reads this opens a case asking how to turn off autorenewal that Adobe might realize it's important.
    PS In my last interchange with Support I specifically requested that they CANCEL my subscription.  Guess what Adobe HASN'T done.

  • Broadband contract phone number

    hi all can someone tell me the phone number in the uk for renewing my broadband contract as it is now up
    thanks rich

    You can call 0800 800 150 and select broadband option.
    Contracts normally automatically renew, but you usually get a letter and phone calls inviting you to call for a better deal, watch out for the hard sell though!
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Broadband Contract

    I was wondering how do you check how long you have left on a BT Broadband contract? Thinking of leaving as its got very expensive! Thanks!

    The easiest answer is to phone them up and tell them you're thinking of leaving.
    If they offer you a discount to stay, then your minimum contract has expired.  If they threaten you with cancellation charges, then you are still under contract.

  • Exchange 2010: How to renew an SSL certificate?

    Hi all.  I have done some reading but it seems I can't find just a simple step-by-step on how to renew an SSL certificate issued by a 3rd party CA for Exchange 2010.  I really don't want to mess this one up by cobbling together partial answers
    from various forums and end up omitting something, then being stuck unable to figure out why I broke email while the CEO flips out. 
    This is a standard GoDaddy 5-domain UCC certificate.  There is only one Exchange server, SP3 (I don't think I have Rollup 6 on yet).  The existing certificate expires in a month or so. 
    I have some specific questions but perhaps these would be answered via what I hope will be a step by step instruction set in your reply :) Sorry to appear lazy by asking for the full instructions just that so far no single forum post nor MS TechNet article
    has addressed all my concerns, or in some cases information conflicts.  So my concerns for example are:  can you do a renewal for a certificate before the old one expires?  It is actually a renewal, or are you adding a 2nd certificate? 
    Do you have to do anything in IIS or does EMC or EMS do all that for you? 
    Thank you. 

    -->Can you do a renewal for a certificate before the old one expires? 
    Yes. Normally 3rd party CA allows you to renew certificate before the current one expires.
    -->It is actually a renewal, or are you adding a 2nd certificate? 
    You have to renew the certificate and a new/second certificate will be added to your server certificate store. Please check below for detailed step of Godaddy renewal. http://stevehardie.com/2013/10/how-to-renew-a-godaddy-exchange-2010-ssl-certificate/
    -->Do you have to do anything in IIS or does EMC or EMS do all that for you? 
    You will have to do it from MMC or EMS. No need to do anything from IIS.
    Follow the steps below to make your work easy or follow the video in this site site.http://www.netometer.com/video/tutorials/Exchange-2010-how-to-renew-SSL-certificate/
    1. Run this command from EMS to generate CSR. You can see the CSR named "newcsr.txt" in C:\CSR
    folder
    Set-Content -path "C:\CSR\newcsr.txt" -Value (New-ExchangeCertificate -GenerateRequest -KeySize 2048 -SubjectName "c=US, s=WA, l=Bellavue, o=Contoso, cn=commonname.domain.com" -DomainName autodiscover.domain.com -PrivateKeyExportable $True)
    2. Renew the certificate from Godaddy (from Godaddy portal) using the new CSR (i.e. newcsr.txt). Download the certificate from Godaddy after renewal.
    3. Open Exchange MMC. Go to Server configuration. Right click on the pending request.  Click on complete pending request and browse to the newly downloaded certificate. Make sure you have internet when doing this.
    4. Assign services using the steps in the below site. Make sure you have selected the new certificate. You will see the thumbprint just before completion http://exchangeserverpro.com/how-to-assign-an-ssl-certificate-to-exchange-server-2010-services/
    5.Delete the old one certificate from MMC.
    From EMS use this command 
    Remove-ExchangeCertificate -Thumbprint <old cert thumprint>
    You can see the the certificate thumprints using Get-ExchangeCertificate command
    MAS. Please dont forget to mark as answer if it helped.

  • How to extract the R/3 Contracts data to CIF format

    HI,
    Please help me out for how to extract the R/3 Contracts data to CIF format.
    Regards,
    Venkat

    Hi,
    Thanks for the reply.
    We do not have any APO system, our aim is to send the all R/3 contracts should be extracted as CIF and further need to be send to third part system(Quadrem).
    Any inputs plz..for our new requirement
    Regards,
    Venkat

  • How to unlock my iphone no contract

    i would like to unlock my iphone . could please tell me how ? i already cancelled my contract with at&t when i called them they never answered

    Only AT&T can unlock it. Since it's not on contract, you should be eligible. You'll just have to call them again. No one else can unlock it.

  • How to reverse the Reconcile Sub Contract Challan.

    Dear Expert,
    How to reverse the Reconcile sub Contract Chaaln. Our user has been made wrong GR and reconcile the Challan Number aganist same GR Number.After check the Report J1IFR then shown wrong entry.
    Please revert to me as soon as possible.

    Tried this step.
    The mat doc no has been removed from the list (as seen in J1IFR) But the qty is still the same. Even qty has to be reducedto reconcile the correct mat doc
    pl help

  • Workflow Manager Server certificate expired, how to renew it?

    Hello,
    We use Sharepoint 2013 and WorkFlow Manager 1.0. The certificate for the WorkFlow Manager farm has expired, and now I am not able to publish new workflows. The WorkFlow Manager configuration wizard does not open, and it logs an error in the windows' event logs
    related to certificates. Now I can see in the certificate snap-in that the certificate is expired.
    I do not know how to renew it, so I tried to configure a new certificate following the steps described in this link (http://www.harbar.net/articles/wfm3.aspx), but when I run Set-SBCertificate -FarmCertificateThumbprint $cert.Thumbprint -EncryptionCertificateThumbprint $cert.Thumbprint
    in PowerShell I receive the next error:
    I need to update-renew the expired certificate or configure a new one to solve this as soon as possible.
    What could I do?
    Melvintt
    MCTS, Windows Server 2008 R2: Network Infrastructure
    MCTS, Windows Server 2008 R2: Active Directory, Configuring

    Try re install it
    https://social.technet.microsoft.com/Forums/windowsserver/en-US/bfd3c92b-1a05-4cc5-9b90-8c5c8877dd2c/changing-expired-certificate-for-sharepoint-2013-workflow-manager?forum=sharepointadmin
    http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/MS-SharePoint/Q_28226363.html
    If this helped you resolve your issue, please mark it Answered. You can reach me through http://itfreesupport.com/
    Reinstall the entire farm again for an expired certificate does not seem to be a good workaround, but I think I have to do it. What is the process to remove and reinstall the Workflow Manager?
    Melvintt
    MCTS, Windows Server 2008 R2: Network Infrastructure
    MCTS, Windows Server 2008 R2: Active Directory, Configuring

  • How to map building construction service contract

    how to map building construction service contract
    pls let me know the mapping in sap and proceedure for bill passing and payments

    Hi,
    You can use a service contract or a partial invoicing plan (framework order) to map it in SAP.
    Reg,
    Deepak.

  • SAP initial password expired... how to renew it?

    SAP initial password expired... how to renew it?

    hi there
    check with your basis team to renew the password,, or get the help from your team lead( he may have authorization for the SU01) there you can change the Initial password
    Thanks
    Senthil

  • How to renewal SSO public key certificate ??

    hiiiiii
    How to renewal SSO public key certificate....

    Hello,
    You should replace the existing certificate before it expires as per the link provided below.
    http://help.sap.com/saphelp_nw04s/helpdata/en/5c/b7d53ae8ab9248e10000000a114084/frameset.htm
    http://help.sap.com/saphelp_nw04s/helpdata/en/59/6b653a0c52425fe10000000a114084/frameset.htm
    Thanks,
    Siva Kumar

  • Anyone know how to renew an apple authority certificate on my computer so i can access a application form for website?

    Anyone know how to renew an apple authority certificate on my computer so i can access a application form for website?

    have you tried a hard reset, if not try this
    it doesn't matter whether the phone is on or not to start with
    Press-hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
    Continue holding both buttons (Ignore the "Slide to power off") until the iPhone shuts off and begins to restart.
    You may let go when you see the silver Apple logo.
    You have completed a hard reset successfully.

  • How to order iphone 4 without contract on applestore website?

    How to order iphone 4 without contract on applestore website?
    When I choose iphone 4 16G Black, and applestore website ask me if I am AT&T wireless customer..I am not.
    How can I continue?

    QB_Gunslinger12 wrote:
    You'll have to order directly through ATT
    I assume he wants one not locked to AT&T, not only no contract. Any iPhone AT&T sells will be locked to AT&T.
    BUT .. you can buy unlocked iPhone 4 from Apple Canada:
    "Your new iPhone. Direct from Apple and ready to use.
    When you purchase your iPhone from the Apple Online Store, you’ll get it commitment-free. So you can sign up for service with the carrier of your choice and change your carrier at any time. Questions? Call our iPhone experts at 1-800-MY-APPLE."
    but I think this is only on line and likely must be shipped to a Canadian address.
    Phil

Maybe you are looking for

  • Slideshow -- Ken Burns effect

    IPhoto slideshows not only has the ability to dissolve between photos, but includes the Ken Burns effect. While the ability to use transitions like dissolve in a slideshow is supported in Aperture, I have not found a way to float the photo to the lef

  • Text links in Dreamweaver CS3

    I have a grey line of text on a green background. When I add a link to the text, it shows up a purpleish blue in any web browser. I've checked Safari, Firefox, and Explorer. It changes the color once a link is added. I am fairly new to using Dreamwea

  • Viewing the deployed application in different browser

    How to view the deployed content in different browsers rather than the default one ? And how to run the Weblogic Server without running the jDeveloper. and how to view the deployed content from WLS in the browser?

  • Two finger swipe has gone wrong.

    I was messing with the two finger swipe in safari where you swipe back and forth for the forward page and backward page with the cool animation. Everything was fine until i found out that this can not be done in Google Chrome or Firefox. So I decided

  • How to delete user data from damaged iPhone?

    Hi, I have a damaged iPhone 3GS that I'm selling for parts on ebay. The device's is currently stuck on "update mode", basically I was updating to iOS 6.1 a while back and in the middle of the process, the phone returned an "hardware error" message an