How to renew skype number and extend subscription?

I wat to reactivate my skype number and extend the period from 3-months to 1-year. Although the option is available, the ystem only keeps the 3-month button active and the 1-yr option is not activated.

Hi, SEOConsultant1, and welcome to the Community, If your Skype Number subscription has cancelled, you have within 90 days from the date of cancellation to sign in to your account dashboard and renew the subscription.  You can either...Add enough credit to your account and reactivate the subscription (the subscription reactivation may occur automatically as soon as sufficient credit is added to your account to process the renewal), orReactivate the subscription and choose a different payment method.The most common reason for an existing subscription to cancel is due to the expiration of the current payment method on file. You may always contact Skype Customer Service for further assistance. Regards,Elaine

Similar Messages

  • Price for skype number and yearly subscription

    Hi,
    I would like to get a skype number and get a yearly subscription for unlimited calling to america.   I understand that there is a discount for doing them together though I cant seem to find what it is and how much it will cost me monthly for such a plan.
    Also am I correct that I can use the above plan with my smart phone?
    Thanks for your help.

    Hi and welcome to Skype Community.
    You can get a discount when you purchase a Skype Number depending on which subscription duration you prefer. However, this may only happen if you have an active calling subscription during your purchase.
    What you can do is to buy the calling subscription first to the country of your choice. Specific details including the price can be viewed here:
    http://www.skype.com/en/rates/
    Just type the country you prefer on the search box and press Enter.
    After a successful purchase, you may then buy a Skype Number next. You may get a 33% discount for a 3 month subscription and up to 50% discount for a 12 month subscription.
    You may learn more about Skype Number from here:
    http://www.skype.com/en/offers/skype-number/
    And yes, you can use Skype on your smartphone as long as the device you have is Skype-supported. Check out which mobile phones are currently supported by Skype from here:
    http://www.skype.com/en/download-skype/skype-for-mobile/
    Hope this helps.
    Did my reply answer your question? Mark it as a solution to help others, Thanks.

  • Skype number and calling subscription: how can I r...

    I would like to know how to renew my Skype number for one-year instead of three months?  I initially paid for a full year, but the auto renewal only went for three months.  I would like to take advantage of the larger discounts by renewing for a longer period.

    Hi, Tambor_Skype, and welcome to the Community,
    Yes; you will have the same number -- as long as you reactivate your number within the 90 days following your Skype Number subscription's actual expiration date.  While it appears to be a convoluted process, I can attest to the fact that it works.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • How to renew skype number?

    I received an email to ask for renew, I went to my skype account and click my number
    but there's no renew button or else
    the payment details are there, but why is skype threatening to remove my skype number when the renew option is not available?

    Hi, SEOConsultant1, and welcome to the Community, If your Skype Number subscription has cancelled, you have within 90 days from the date of cancellation to sign in to your account dashboard and renew the subscription.  You can either...Add enough credit to your account and reactivate the subscription (the subscription reactivation may occur automatically as soon as sufficient credit is added to your account to process the renewal), orReactivate the subscription and choose a different payment method.The most common reason for an existing subscription to cancel is due to the expiration of the current payment method on file. You may always contact Skype Customer Service for further assistance. Regards,Elaine

  • Skype number and subscription discount not showing...

    I am trying to renew my skype number and monthly subscription, but this time I am not receiving the discount that I normally see each quarter when I renew. Any thoughts?

    Hi,
    It is because you don't have an active Skype subscription on your account.
    Only ACTIVE subscription allows you to receive a discount on your Skype Number.
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • Purchasing skype number and subscription

    Hello community, I am a new member to Skype.  I'm a bit confused about the fees and subscriptions.  I was about to purchase my Skype number and once it got to the payment screen, I saw that it read, "Skype number, 3 month subcription, etc."  So my question is, are the monthly subscription rate and Skype number separate fees?
    Am I to pay for the Skype number AND minute package every 3 months, together?

    Hello
    A Skype Number is for you to receive inbound calls from your contacts. You can't make calls from one. Contracts are for either 3 or 12 months.
    If you just want to make calls you don't need a Skype Number.
    Calling Subscriptions are monthly with discounts for longer term commitments.
    Skype Number Skype subscription 
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Renew Skype Number

    I have problem in renew skype number , i need to change payment method from skype credit to Visa , but the selection not found , when i click changr payment method i find only skype credit only 
    what i can doing to renew my skype number by Visa 
    My Regards

    timesciences wrote:
    I have had the same skype number for 5 years. Now I cannot renew it. There is only an option for a new number. Dont want that, want the old one back. Any possibility. The text support pop up window never opens.
    Hello,
    1. Allow your current Skype Number subscription to expire. You won't lose your number -- it will be held on your account for reactivation for 90 days following the subscription expiration date.
    2. After the subscription expires sign on to your account details.  You should be presented with a triangle icon with an exclamation mark inside it and be greeted with the message that your Skype Number subscription has expired.  Click on the "Reactivate" link and proceed to "renew". You should now be able to renew.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • How to cancel Skype number

    I want to cancel the Skype number I am being automatically billed for.  I know what the Skype numb er is.  In my profile, purchase history and profile it all shows that I have made no purchases and in the manage account area my I see no settings options and no indication of a Skype number.  I no longer need the Skype number and just want to cancel it.  How can I do that?  What am I missing?

    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • I just bought a number and premium subscription, b...

    I just bought a number and premium subscription, but cant call anyone. it just pops up that I have no subscription, yet when I go to order history it shows I done bought and paid for them and have an account. I am starting to get vary upset over this.

    Hi,
    I checked your account and your Unlimited North America subscription is active and working. Your call history shows that recent calls were covered by your subscription: https://secure.skype.com/account/call-history
    Previously you had Skype Premium, which enables you to make group video calls, not calls to phones: https://support.skype.com/en-us/faq/FA10868/What-is-Skype-Premium
    I believe this thread can be closed as issue seems to be fixed.
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • How to get customer number and name from the SD document

    Hi All,
    Can you please let me know how to get Customer Number and Name from the SD Document?
    Thanks a lot....
    Anil

    Hi,
    It will be displayed in the SD (BIlling document) itself,  you clikc on the VF03. The customer name and number will also appear in the SO document also Tcode VA03
    regards,
    radhika
    Edited by: kolipara radhika on Jul 10, 2009 5:32 AM

  • Forward Skype number and Skype calls calls to different cell phones

    Hello, A short assistance please.So, I understand that skype number fowards calls.Also, that a skype number is associated with a skype account. My questions: is it possible to forward the calls made to the skype number to one (cell) number and the ones to the skype account to different cell?  *Or because the skype number and the skype account are associated to one another- I can only foward calls to one (Cell) phone. So lets say I have a skype account:  ABCand a skype number that is associated to it: 123 Can I have calls to ABS forwarded to cell number A1and calls to 123 forwarded to call number A2? Thank you for helping out,Ben

    Hello, A short assistance please.So, I understand that skype number fowards calls.Also, that a skype number is associated with a skype account. My questions: is it possible to forward the calls made to the skype number to one (cell) number and the ones to the skype account to different cell?  *Or because the skype number and the skype account are associated to one another- I can only foward calls to one (Cell) phone. So lets say I have a skype account:  ABCand a skype number that is associated to it: 123 Can I have calls to ABS forwarded to cell number A1and calls to 123 forwarded to call number A2? Thank you for helping out,Ben

  • Skype Number and Recieving Calls

    Hello,
    I wanted to know once I have a Skype Number, and someone calls me, do I pay any additional cost for the phone call besides the 18 dollars for the number if the person I am talking to is in the United States and the Skype Number is a US number?

    salam-o-alekum
                      brother use some proxy first like pptp or hotspot shield and then make call, this will fix your problem i think because many voice ports are blocked by PTA.

  • Changing my Skype number and keeping my credit on ...

    Can I change my skype number and transfer my credit for a new Skype number?
    Solved!
    Go to Solution.

    Skype numbers and credit are tied to the account.  If you add an additional Skype number or replace the number with a new one when the old one expires, then the credit won't change since it's still tied to the account.  If you want to transfer the credit from one account to another then as far as I know,  it's not possible on standard accounts.  If you recently purchased credit within the past 15 days that you didn't use, you could request a refund.  You could then apply the money from the refund towards credit on another account.

  • Re: How much does just a skype number and forwardi...

    I am wondering how much does call forwarding cost? (Before I sign up for it)
    I had a local Brazilian phone number and I just cancelled the service, because:
    1) Quality calls on the PC were very bad
    2) I thought I should try call forwarding the number to a landline to help with the quality call
    3) I discovered that I had to pay extra for call forwarding
    4) I have no idea how much call forwarding cost, there isn't a place on the website  that tells me its cost before I sign up for it.
    So, my question is how much does call forwarding cost? For now, my local BR number is cancelled.
    Thanks.

    fols wrote:
    there isn't a place on the website  that tells me its cost before I sign up for it.
    Hello,
    Here it is in our FAQs.
    https://support.skype.com/en/faq/FA12258/what-is-c​all-forwarding-and-how-does-it-work-on-skype?fromp​...
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • How to switch Skype number from 3-month plan to an...

    A friend initially subscribed to 3-months Skype number plan.  Now she would like to change to 1-year subscription.  However, there does not seem to be any option to do this.  The initial 3 months just passed and an automatic charge appeared on her payment card.  There does not seem to be any "modify" subscription option (not even a "cancel" subscription option).  There is no Skype/Microsoft support readily available.  This is very bad experience for her and it seems to be rather common issue.  I am actually surprised by this and have expected more from Skype/Microsoft.  Any ideas about how to change the subscription?

    Hi, PetrVeprek, and welcome to the Community,
    As strange as this sounds, the short-term Skype Number contract needs to be cancelled.  When the subscription ends, the Skype Number is held in reserve for a period of 90 days, during which timeframe the number can be renewed for an annual term.
    If all else fails, please contact Skype customer service for further assistance.  I would report to Customer Service that the renewal e-mails were not received - after checking that the account's registered e-mail address is correct!  You would not believe the number of enquiries I read where a Skype account's registered e-mail address has fallen into disuse, not updated, and therefore resulting in no communications received from Skype.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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