How to repair backup disk with disk utility

My Time Capsule is suddenly telling me
"The backup was not performed because an error occurred while copying files to the backup disk."
It then goes on to say use Disk Utility to repair it, but how do I do that?
When I start up Disk Utility I cannot see the backup disk anywhere.
Thanks

Suggest that you start with #C3 in Pondini's excellent reference document Time Machine - Troubleshooting
http://web.me.com/pondini/Time_Machine/Troubleshooting.html

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    Model Name:    Mac Pro
      Model Identifier:    MacPro2,1
      Processor Name:    Quad-Core Intel Xeon
      Processor Speed:    3 GHz
      Number Of Processors:    2
      Total Number Of Cores:    8
      L2 Cache (per processor):    8 MB
      Memory:    13 GB
      Bus Speed:    1.33 GHz
      Boot ROM Version:    MP21.007F.B06
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           start        size  index  contents
               0           1         PMBR
               1           1         Pri GPT header
               2          32         Pri GPT table
              34      262144      1  GPT part - E3C9E316-0B5C-4DB8-817D-F92DF00215AE
          262178        2014        
          264192      409600      2  GPT part - C12A7328-F81F-11D2-BA4B-00A0C93EC93B
          673792  2929602560      3  GPT part - EBD0A0A2-B9E5-4433-87C0-68B6B72699C7
      2930276352         783        
      2930277135          32         Sec GPT table
      2930277167           1         Sec GPT header
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    /dev/disk0
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *1.0 TB     disk0
       1:                        EFI                         209.7 MB   disk0s1
       2:                  Apple_HFS Macintosh HD            999.9 GB   disk0s2
    /dev/disk1
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *1.5 TB     disk1
       1:         Microsoft Reserved                         134.2 MB   disk1s1
       2:                        EFI                         209.7 MB   disk1s2
       3:       Microsoft Basic Data BOOTCAMP               1.5 TB     disk1s3
    /dev/disk2
       #:                       TYPE NAME                    SIZE       IDENTIFIER
       0:      GUID_partition_scheme                        *1.5 TB     disk2
       1:                        EFI                         209.7 MB   disk2s1
       2:                  Apple_HFS D3                      750.0 GB   disk2s2
       3:       Microsoft Basic Data DATA3                  749.9 GB   disk2s3
    /dev/disk3
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       0:     FDisk_partition_scheme                        *1.5 TB     disk3
       1:               Windows_NTFS SSDSUB                 1.5 TB     disk3s1
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    Password:
    Disk: /dev/disk1    geometry: -5415437/4/63 [-1364690128 sectors]
    Signature: 0xAA55
             Starting       Ending
    #: id  cyl  hd sec -  cyl  hd sec [     start -       size]
    1: EE    0   0   2 - 1023 254  63 [         1 - -1364690129] <Unknown ID>
    2: 00    0   0   0 -    0   0   0 [         0 -          0] unused     
    3: 00    0   0   0 -    0   0   0 [         0 -          0] unused     
    4: 00    0   0   0 -    0   0   0 [         0 -          0] unused     
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    Additional information: I found the DU Repair log for that session, in case it helps:
    2013-01-28 04:31:00 -0700: Disk Utility started.
    2013-01-28 04:31:30 -0700: Verify and Repair volume “BOOTCAMP2013-01-28 04:31:30 -0700: Starting repair tool:
    2013-01-28 04:31:30 -0700: Verifying files...                                                            
    2013-01-28 04:31:57 -0700: Adjusting instance tags to prevent rollover on file 0x606f0.                  
    2013-01-28 04:31:57 -0700: Adjusting instance tags to prevent rollover on file 0x606f2.                  
    2013-01-28 04:31:57 -0700: Adjusting instance tags to prevent rollover on file 0x606f4.                  
    2013-01-28 04:32:01 -0700: Files verification completed.                                                 
    2013-01-28 04:32:01 -0700: Verifying meta files...                                                       
    2013-01-28 04:32:01 -0700: Meta files verification completed.                                            
    2013-01-28 04:32:01 -0700: Veryfing $AttrDef.                                                            
    2013-01-28 04:32:01 -0700: Veryfing $Boot.                                                               
    2013-01-28 04:32:01 -0700: Verifying $UpCase.                                                            
    2013-01-28 04:32:01 -0700: Correcting $UpCase data.                                                      
    2013-01-28 04:32:01 -0700: Verifying $LogFile.                                                           
    2013-01-28 04:32:01 -0700: Verifying $Volume.                                                            
    2013-01-28 04:32:02 -0700: Verifying files with EAs...                                                   
    2013-01-28 04:32:02 -0700: EAs verification completed.                                                   
    2013-01-28 04:32:02 -0700: Verifying folders...                                                          
    2013-01-28 04:41:54 -0700: Folders verification completed.                                               
    2013-01-28 04:41:54 -0700: Minor inconsistencies are detected on the volume.                             
    2013-01-28 04:41:54 -0700: Creating root directory                                                       
    2013-01-28 04:41:54 -0700: Verifying security descriptors...                                             
    2013-01-28 04:41:54 -0700: Clearing invalid security descriptor 0x25e                                    
    2013-01-28 04:41:54 -0700: Clearing invalid security descriptor 0x260                                    
    2013-01-28 04:41:54 -0700: Clearing invalid security descriptor 0x797                                    
    2013-01-28 04:41:54 -0700: Clearing invalid security descriptor 0x1538                                   
    2013-01-28 04:41:54 -0700: Deleting orphan $Secure::$SII entry 0x25e                                     
    2013-01-28 04:41:54 -0700: Deleting orphan $Secure::$SII entry 0x260                                     
    2013-01-28 04:41:54 -0700: Deleting orphan $Secure::$SII entry 0x797                                     
    2013-01-28 04:41:54 -0700: Deleting orphan $Secure::$SII entry 0x1538                                    
    2013-01-28 04:41:54 -0700: Deleting orphan $Secure::$SDH entry Id=0x797                                  
    2013-01-28 04:41:54 -0700: Deleting orphan $Secure::$SDH entry Id=0x25e                                  
    2013-01-28 04:41:55 -0700: Deleting orphan $Secure::$SDH entry Id=0x260                                  
    2013-01-28 04:41:55 -0700: Deleting orphan $Secure::$SDH entry Id=0x1538                                 
    2013-01-28 04:41:55 -0700: Verifying files security...                                                   
    2013-01-28 04:41:55 -0700: Record 0x97c contains invalid security Id (0x260)                             
    2013-01-28 04:41:55 -0700: Record 0x99b contains invalid security Id (0x260)                             
    2013-01-28 04:41:55 -0700: Record 0xb88 contains invalid security Id (0x260)                             
    2013-01-28 04:41:55 -0700: Record 0xb91 contains invalid security Id (0x260)                             
    2013-01-28 04:41:55 -0700: Record 0xb92 contains invalid security Id (0x260)                             
    2013-01-28 04:41:55 -0700: Record 0x5633 contains invalid security Id (0x260)                            
    2013-01-28 04:41:55 -0700: Record 0x5635 contains invalid security Id (0x260)                            
    2013-01-28 04:41:55 -0700: Record 0x5637 contains invalid security Id (0x260)                            
    2013-01-28 04:41:57 -0700: Record 0xe1d4 contains invalid security Id (0x25e)                            
    2013-01-28 04:41:57 -0700: Record 0xe1d5 contains invalid security Id (0x25e)                            
    2013-01-28 04:41:57 -0700: Record 0xe1d6 contains invalid security Id (0x260)                            
    2013-01-28 04:41:58 -0700: Record 0x111c9 contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x111ca contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x111cb contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x111dc contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x11285 contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x11297 contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x113c4 contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x113c5 contains invalid security Id (0x260)                           
    2013-01-28 04:41:58 -0700: Record 0x12528 contains invalid security Id (0x260)                           
    2013-01-28 04:42:00 -0700: Record 0x1cfe2 contains invalid security Id (0x260)                           
    2013-01-28 04:42:00 -0700: Record 0x1dce1 contains invalid security Id (0x260)                           
    2013-01-28 04:42:00 -0700: Record 0x1f6a8 contains invalid security Id (0x260)                           
    2013-01-28 04:42:00 -0700: Record 0x1f6a9 contains invalid security Id (0x260)                           
    2013-01-28 04:42:00 -0700: Record 0x1f6c4 contains invalid security Id (0x260)                           
    2013-01-28 04:42:00 -0700: Record 0x21d57 contains invalid security Id (0x797)                           
    2013-01-28 04:42:03 -0700: Record 0x3220d contains invalid security Id (0x260)                           
    2013-01-28 04:42:06 -0700: Record 0x4bc2a contains invalid security Id (0x260)                           
    2013-01-28 04:42:10 -0700: Record 0x64ff9 contains invalid security Id (0x1538)                          
    2013-01-28 04:42:11 -0700: Can't read $SDS                                                               
    2013-01-28 04:42:12 -0700: Security verification completed                                               
    2013-01-28 04:42:12 -0700: Verifying $MFT.                                                               
    2013-01-28 04:42:12 -0700: Verifying $MFTMirr.                                                           
    2013-01-28 04:42:12 -0700: Verifying $Bitmap.                                                            
    2013-01-28 04:42:18 -0700: Volume repair complete.
    2013-01-28 04:42:18 -0700: Updating boot support partitions for the volume as required.
    2013-01-28 04:42:18 -0700: Repair tool completed: 2013-01-28 04:42:18 -0700:
    2013-01-28 04:42:18 -0700:

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    And I don't know how to use Disk Utility to solve this problem!
    Any suggestions welcome... I'm in way deeper than I understand and feel like anything I do is making this worse!

    I gather that your computer is in a less than satisfactory state, so the process below will basically start you from scratch, but you shouldn't lose anything.
    Okay, can you inspect the Time Machine Backups with the Finder? About two or so folders down you should start seeing your system files. Assuming all your files are present.
    Important^
    You probably have an installation disk that came with your macBook.  Boot from that CD and install from the CD.
    Run the verify disk utilites and repair utilities if necessary.
    You may want to erase your disk from the CD's disk utility. This will erase your Hard Drive (make sure you do not erase your backups, as that would be very bad).
    Once the installation is complete, run all system updates. Either look through your backup and find the Mountain lion installation app, or download it from the app store again. 
    Run the ML installtion app.
    Once everything is up and running, move all files and folders you want from your TM backups and you should be good to go.

  • Bootable backups - disk utility and which external drives

    hi all
    (maybe) a simple question
    i have been using time machine for my back ups but i am now planning to have a second backup program. i'm looking at using a bootable clone in this regard.
    i started looking at super duper and ccc however a few stumbling blokes have just popped up (well at least warning signs that may be of no issue at all - hence this question)
    * can ALL external drives be used for bootable backup purposes?
    I have a couple of western digital ones - my book essential and my passport.
    On the western digital website, it does not have my model numbers listed - does it matter?
    Is it a case of any usb connected external drive can be used for intel macs? - i am getting conflicting views on various postings i have seen re this question
    second part/question is:
    i also understand disk utility can be used for cloning (no updates, just full clones) and as a bootable back up.
    if, just for the purposes for having a back up bootable drive, can i set up a clone without too much regard for recloning it (say every 2 months) and if i need to use it, then boot the mac back up with it and then do a full restore using my up to date time machine backups? am i missing something with that method? is that too simple?
    feedback much appreciated on these 2 areas
    cheers
    peter t

    Crows2012 wrote:
    1) there is no way to make a BOOTABLE clone using disk utility or time machine whatsoever, right? DU will only allow me to make clones and Recovery HD essentially allows me to restore the system (ie software) AFTER booting up?
    Correct with respect to TM; all you get is a copy of the Recovery HD.
    Disk Utility will make a bootable clone, but there are downsides.  First, it can only do a whole copy;  unlike a specialized cloning app, it won't copy just what's new or changed, so takes a long time.  Second, as I understand it, it won't copy to a smaller volume, even if there's plenty of free space on the internal.  For example, if you have a 1 TB internal with only 400 GB on it, DU won't copy it to a 500 GB drive.  I may be wrong, but I've seen that posted here by folks who seem to know.
    does file b here mean aliases of file b in each backup?
    It acts sorta like that, but no.
    There's one copy of the actual file, but two hard links to it, one in each folder.  The file actually "belongs" to both folders at the same time!  The good part of that is, if you delete either backup folder, the other one remains intact.  The downside is, how the heck do you count the size of each folder accurately?
    that was a great read to understand TM workings and attain some level of piece of mind re my question of incremental v differential backups
    It is a bit hard to get your head around!    I've been revising and editing that for several years trying to make it clear.
    And remember, this only applies to TM as far as I know, at least for consumer-level backup apps.
    While it may be possible to boot your computer to an external hard drive, Western Digital does not provide technical support for booting your computer using an external hard drive. If you intend to make a copy of your boot drive, or install your operating system, please use a second internal drive (EIDE or Serial ATA), rather than an external drive.
    Yup.  WD doesn't exactly have a good reputation for support. 
    i guess i'll trial CCC or SD and see what happens with the drives that i have re BOOTABILITY
    I use CCC myself -- it's a great product with great support.
    I downloaded SD a couple of times, but never got around to experimenting with it.  Lots of folks swear by it, and say it also has excellent support.  To a large degree, it just seems to be a matter of which approach and GUI you prefer, but CCC does allow "archiving" of changed and deleted stuff (differently from TM), and can copy Recovery HDs.  I don't think SD does either, but it may have other advantages.
    4) and, i think one final question, and a simple/naive one at that.....if my internal hard drive physically collapses then what are the benefits of that bootable clone v not having one?
    You can start up from the clone and run normally (but likely a bit more slowly), although you probably won't be as up-to-date as you would after restoring to a new or repaired internal, or an external, from TM.  The reason is, running a clone backup, even an incremental one, takes much longer and far more CPU than one of TM's quick incrementals, which it will do hourly if you let it.  Few folks using a clone for an OSX drive do it more than once per day, many only once a week. 
    The downside is, if you run from the clone, you no longer have a backup -- the clone has the only copy of your stuff.  That's one reason many folks who use only a cloning app have two (or more) externals with them.
    Apart from (obviously) being able to start up immediately to do whatever i wanted to do at the time, after i replace the hard drive (if that was to be the case) are there further expenses or much inconvenience suffered due to not having a bootable drive in getting things all sorted internally on the mac? what is the process in that regard, generally speaking
    Just clone the external to the new internal, and you're back in business.
    thanks heaps for your time to answer these and previous questions and to build up my understanding of these topics
    You're quite welcome. 

  • Time Capsule hangs at end of full backup, Disk Utility "not responding"

    I'm running a Mid 2011 iMac 27" with OSX 10.8.4 and using a WiFi connected 3TB Time Capsule (4th Gen).
    I've noticed that the Time Capsule seems to get stuck at the end of a full back-up (let's say 260 GB of 260 GB) and won't end, even after hours of being left alone.
    When I mount the Time Capsule Sparse Disk Image Bundle and then try to run Disk Utility, Disk Utility is shown as "Gathering Information," but the Finder and Activity Monitor list Disk Utility as "not responding."  (No disk information is shown in Disk Utility.) This happens both when I connect via WiFi to the Time Capsule and when I connect directly using an Ethernet cable.  If I don't mount the Sparse Disk Image Bundle, Disk Utility works fine, immediately showing my iMac's Hard Drive, so it only happens when the Time Capsule Sparse Disk Image Bundle is mounted.
    1.  Is Disk Utility truly "not responding" or is it just taking forever to load because of the 3TB hard drive?
    2.  If it truly isn't responding, what can I do to see if the TC needs to be "repaired"?
    3.  What's going on with my TC that it hangs up at the end of a full backup?
    Thanks.

    thefliss wrote:
    I see an occasional deep node traversal, but sounds like that can be normal.
    Not normal, exactly, but TM's way of handling a problem.  See below.
    Aug 17 21:35:50 Erics-iMac.local fseventsd[48]: event logs in /Volumes/Time Machine Backups 1/.fseventsd out of sync with volume.  destroying old logs. (86990 10 86991)
    Aug 17 21:35:50 Erics-iMac.local fseventsd[48]: log dir: /Volumes/Time Machine Backups 1/.fseventsd getting new uuid:
    Something went wrong with or on the TM drive (Time Capsule in your case), such as a power failure or abnormal disconnection, where OSX was unable to "close it out" properly, so is unsure if all the changes are in the File System Event Store.  If you're not familiar with the Event Store, see the blue box in How Time Machine works its Magic for details (it's talking about the one on your internal HD, but OSX keeps one on every drive/partition and disk image, including your TC backups.)
    Aug 17 21:36:07 Erics-iMac.local com.apple.backupd[1728]: Event store UUIDs don't match for volume: Macintosh HD
    That's one of the causes of a deep traversal.  The UUID (Universally Unique IDentifier, the long string of numbers and letters) for the Event Store on your internal HD doesn't match the one in TM's records from the previous backup, so it must do a deep traversal instead, comparing everything on your Mac to the latest (completed) backup.
    Aug 17 21:42:09 Erics-iMac.local diskarbitrationd[22]: mds [39]:22019 not responding.
    Aug 17 21:42:09 Erics-iMac.local diskarbitrationd[22]: fseventsd [48]:17923 not responding.
    Aug 17 21:42:15 Erics-iMac.local fseventsd[48]: disk logger: failed to open output file /Volumes/Time Machine Backups 1/.fseventsd/0000000000362fde (No such file or directory). mount point /Volumes/Time Machine Backups 1/.fseventsd
    Trouble talking to a disk.  The first two probably involve the TC, the third one definitely does -- it's trying to create the new Event Store.
    Aug 17 21:44:03 Erics-iMac.local com.apple.imfoundation.IMRemoteURLConnectionAgent[1789]: [Warning] Denying xpc connection, task does not have entitlement: com.apple.private.imcore.imremoteurlconnection  (IMTransferAgent:1786)
    Aug 17 21:44:03 --- last message repeated 1 time ---
    Aug 17 21:44:03 Erics-iMac.local com.apple.imtransferservices.IMTransferAgent[1786]: [Warning] Remote loader crashed for request: <NSMutableURLRequest http://init-p01md.apple.com/bag>
    Aug 17 21:44:03 Erics-iMac.local com.apple.imtransferservices.IMTransferAgent[1786]: [Warning] Bag loading failed! Error (__kIMRemoteURLConnectionErrorDomain:-1): The operation couldn’t be completed. (__kIMRemoteURLConnectionErrorDomain error -1.) (null)
    Out of my comfort zone, but sure looks like some sort of connection problem . . . with something.
    Aug 17 21:48:08 Erics-iMac.local com.apple.backupd[1728]: Deleted 3 backups containing 299.76 GB total; 300.65 GB now available, 209.78 GB required
    TM did (finally) connect, figured out how much sp it needed, and started deleting old backups to make room.  Since it did, actual copying would have started just after that was sent.
    Aug 17 22:07:03 Erics-iMac.local com.apple.SecurityServer[15]: Session 100018 created
    Aug 17 22:07:06 Erics-iMac.local ScopedBookmarkAgent[1853]: CFURLCreateByResolvingBookmarkData failed with error [Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."].
    Aug 17 22:07:08 --- last message repeated 7 times ---
    Aug 17 22:07:08 Erics-iMac.local QuickTime Player[1845]: It does not make sense to draw an image when [NSGraphicsContext currentContext] is nil.  This is a programming error. Break on void _NSWarnForDrawingImageWithNoCurrentContext() to debug.  This will be logged only once.  This may break in the future.
    Aug 17 22:08:37 Erics-iMac.local WebProcess[1866]: objc[1866]: Object 0x7fec4841c8c0 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
    Aug 19 16:35:11 Erics-iMac.local mds[39]: (/)(Warning) IndexQuery in bool preIterate_FSI(SISearchCtx_FSI *):Throttling inefficient file system query
    Most of that is also out of my area, but doesn't seem related to the TC or backups. 
    Hard to tell so far, but it looks like problem is on your network, or power, or with the TC.  Trying backups to a directly-connected external HD would be a quick way to confirm that, and especially if these are your only backups, a wise thing to do anyhow. 
    It's always prudent to keep "secondary" backups, more so if your main ones are on a network, and especially if there's the slightest doubt about them.  See Time Machine - Frequently Asked Question #27 for more info and some suggestions.
    And/or, start through the list in the green box in #D2 of Time Machine - Troubleshooting.

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