How to replace ENTERPRISE Server Option by BB Internet Service Option?

On my 8700 there is the ENTERPRISE Server option installed.
As I want to vsend and receive emails from different email account without making use of the BB Enterprise geature I would like to get rid of the Enterprise-program installed and replace it by the Internet Service option.
I wonder whether this would be possible.
Can I replace Enterprice feature by the normal Internet Service?? and how?
Thank you for any information
Solved!
Go to Solution.

Hi there!
The options you are presented with when you start the email configuration wizard are controlled by virtue of the account type you have with your carrier. Given what you describe, it sounds as if you have perhaps on a generic data plan (or perhaps no data plan at all) -- that is normally not sufficient to grant you access to the Blackberry Internet Service that is hosted at your carrier. To enable Personal Email configuration, you must contact your carrier and request what is often (thought not universally) called The Blackberry Data Plan. Whatever it is called, you need a plan from your carrier that grants you access to the enhanced Blackberry services that they host - and you must pay them to access those enhanced services. Once you have that proper account, you will have Personal email as a configuration option (note, though, that Enterprise will not be "replaced"...rather, Personal will be added to the screen).
Good luck and let us know!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Solved!
Go to Solution.

Hi and Welcome to the Forums!
Have you tried here:
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scott852 wrote:
This option was there before I activated the phone but is gone now. No email accounts have been setup yet.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

Jennymbell, never fear help is here!
Have you tried contacting your IT department for assistance? You can visit http://bit.ly/QECbGh for steps on how to enterprise activation.
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