How to replace my iphone

could someone inform me whether there is any policy for me to give up my phone at any apple store and get a new paying only a fee?

Service Answer Center - iPhone - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=iphone  <-- enter correct country in drag-down menu once on page. - US Update on options to become available: https://discussions.apple.com/message/24518140
Only for an exact same model.

Similar Messages

  • Just replaced my iphone 4 with new 4.  restore from icloud is hung on an app I no longer use (password probably expired) how can i get the restore to move on to the next app

    just replaced my iphone 4 with new 4.  restore from icloud is hung on an app I no longer use (password probably expired) how can i get the restore to move on to the next app

    Read another post in the forum about this and it appears this app also installs a profile with a proxy service that you will have to try and delete as well. Check that out.

  • HT5661 Have replaced and iphone and want to turn off imessage how do I do it without an iPhone?

    I recently replaced my iphone with a non-smart phone. now I can not receive messages from any iPhone users since they used to connect with me via imessage. I just don't get their messages. How can I turn off imessage when I no longer have an iphone?

    Contact Apple Support as described here:
    http://support.apple.com/kb/TS5185

  • HT1766 I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

    I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!

    Sorry those pics might be gone, since you restored from your backup.
    Only way possible if by some possibility you were able to backup your current data to itunes, then you can restore from that backup.
    Open itunes - edit - preference - devices - backup - see if there is an up to date backup.
    If you don't have one then sorry those pics are gone.

  • How apple support my iphone who ever my serial is replaced and  how i know my iphone is refurbished  ??

    Hi everyone! I have iphone 4s, which was my friends bought it from canada appstore about 1 month before and has serial number DQ*******TDD and IMEI ****. When i try to check warranty on the page https://selfsolve.apple.com/wcResults.do i see
    We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.
    And if i try to enter IMEI here i see
    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
    Does it means, that I was bought a non exist iPhone? Or it was refurbished? I need an official answer to take them to seller because I was bought iPhone as a new.
    How I know my iphone is  refurbished?
    Thank you.
    answers that i folow up and find are :
    - Did you purchase the device from Apple or an authorized reseller? If not, then you were scammed.
    - It means you bought a gray market phone that was replaced, reported lost, or reported stolen, then re-sold illegally. It has no warranty and Apple will not service it with an out of warranty replacement.
    - If your phone was replaced, it was most likely refurbished.
    - You cannot tell the difference between a refurbished phone and a new one.
    - check your serial number if its starts with 5K then its refurbished model
    Not true. All it does is identify it as 'service stock'. It may be refurbised, or it may be new. There is no way for you, or even someone at an Apple Store, to tell the difference.
    6 - You bought a phone that was stolen, lost, or taken in for repair and then re-sold illegally. get your money back if you can.
                 If there is ever a hardware problem that requires service, you will most likely not be able to get it serviced or replaced by Apple.
    7- During the refurbishment process the devices are assigned a new serial number.
    8- This means that your iPhone was replaced by Apple and you entered the serial number for your old iPhone which was replaced.
    9- That means that particular phone has been replaced under warranty. Where did you get the phone from? If it was used, the previous owner may have had it replaced and not returned it to Apple as they were supposed to and sold it.
    10-  Interpreting what you postd, it would seem you had the device replaced at some earlier stage.  Apple doesn't repair but instead replaces the whole unit with a refurbished unit which has its own serial number. Whatever the case, you will have to see Apple about the matter.
    11-  white box (new) or a brown box (refurb)
    now my questions :
    how i know my iphone is refurbished and how apple support my iphone who ever my serial is replaced ??

    How can I know my device is refurbished or new one??Can I check my device is refurbished or new with serial number?

  • My iphone 5 the volume bottom does not work  how to replace it in apple sotre

    My iphone 5 the volume bottom does not work  how to replace it in apple sotre
    i read sb said they only replace the iphone by pay more 210 quid is this ture ?

    Hi Austin XQ,
    Thanks for visiting Apple Support Communities.
    Based on the information you have provided, it sounds like your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Best,
    Jeremy

  • How can I replace my IPhone in France?

    How can I replace my IPhone in France? I have bought an IPhone 5 in Paris and now its display is broken and the warranty is expired. Can I ask someone to do the replacement for me there?

    If you bought the iPhone in Paris, and live in another EU country, the warranty and out-of-warranty service will be valid throughout the EU.  If you do not live in the EU, then you must send the iPhone to someone you trust in France to handle the out-of-warranty replacement for you.

  • TS3988 I rcently had to replace my iphone and i lost my pictures that was in photo stream how can i retreive them?

    I recently had to replace my iphone 4s and i lost all of my picture that was stored in photo stream how can I retreive them?

    Welcome to the Apple Community.
    Any photos in photostream in the cloud will be returned to the new device when you log into your account and enable photostream, the photos in photostream in the cloud may not mirror the photos in the photostream album on your old phone.
    Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
    The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

  • I had to replace my iPhone today.  I have alot of music that still resides on my iPad.  It does not appear in iTunes.  How to I get this music to my iPhone?

    I had to replace my iPhone today.  I have alot of music that still resides on my iPad.  It does not appear in iTunes.  How to I get this music to my iPhone?

    From the iPad to itunes...
    Transfer Purchases
    File > Devices > Transfer Purchases
    More Info Here  >  http://support.apple.com/kb/HT1848
    From iTunes to iPhone...
    SYNCING with iTunes
    See here  >  http://support.apple.com/kb/HT1386
    From Here  >  http://www.apple.com/support/iphone/syncing/

  • HT1937 How can I replace my IPhone 4S by new one IPhone 4S ?

    How can I replace my IPhone 4S by new one IPhone 4S ? ( in Canada,Newfoundland, St.john's )

    Why do you want to replace your 4S with an identical phone?  The logical response would be "sell the one you have and buy a new one".

  • Currently on a business trip in China. How can I replace my iphone 5's battery?

    Currently I'm on a business trip in China. How can I replace my iphone 5's battery? My phone is eligible to the battery replacement program.

    This can only be done in the country where you bought the phone originally. But you can call Apple Support to register for that program.

  • Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?

    Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?

    Warranty and Support are only valid in the country of origin.  You will need to take the device to whatever country it originally came from.
    Apple will not accept shipments from outside the country nor will they return it to an address outside the country.

  • Hi, I want to replace my iPhone 3gs by 4g. could you please tell me how can i replace??

    Hi, I want to replace my iPhone 3gs by 4g. could you please tell me how can i replace?

    mukesh.mgs wrote:
    Hi, I want to replace my iPhone 3gs by 4g. could you please tell me how can i replace?
    That's impossible.  There is no 4g iPhone.
    You can purchase an iPhone4 however.

  • How to replace iphone battery

    How to replace iphone Battery?

    This can only be done by Apple or a certified repair shop - in fact Apple would probably simply replace the phone (at a cost) as they do with iPods. It's a big weakness, but it's the cost of the snazzy slim design. I think they must be gambling on most people upgrading their phones every year or eighteen months.
    Having said that this site provides information on doing it yourself for an iPhone 4 - I don't know whether there similar sites for the latest models - but I am not recommending that you do this: you would find it tricky at least, you might well damage something, and you will get no help from Apple if you do.

  • How to replace iphone 4 battery

    How to replace iphone 4 battery

    If no longer under warranty and you want Apple to do it.
    http://www.apple.com/batteries/replacements.html

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