How to report to SAP..

Hello I have seen this messag ewhile troubleshooting j2ee engine.
If the problem persists, or you are unable to identify the cause of the problem, create a CSS message. Create the CSS message under the component BC-JAS-COR and short text "Bootstrap exit code 66". Collect the bootstrap logs and attach them to the created CSS message
The question is how to send CSS message. i believe i have to report it to SAP. But, how can i report..
thanks,
Srinivas

Closing due to no response

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