How to request a replacement phone
Does anyone know how to request a replacement phone without calling Apple if my phone customer service has ended? I still have a warranty on my phone, I just need to figure out how to request it without having to call. Help?
Well, I originally bought an iPhone 4 in December. The home key stopped working.. had to press it more than 4o times to get it to finally respond..on several occasions. Requested a replacement phone. Received it. Now this phone gets excessively hot after using apps for approximately 5 minutes..and now the home key on this phone is doing the same thing but on the replacement phone. It's just not as bad yet. Any thoughts?
Similar Messages
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How much is a replacement phone if phone is still under warranty?
how much is a replacement phone if phone is still under warranty?
It is free if there is a manufacturing defect and you are still within your 1 year limited warranty.
If it is accidental or liquid damage then you may be looking at a fee to get a replacement.
If you have AppleCare+ then you can use one of your 2 incidents and get a service of $49 plus applicable tax.
If you do not have AppleCare+ you would get a replacement as an Out of Warranty Service due to accidental damage. Now based on your country/region you could either get a replacement through postage or at an Apple Retail Store. Follow the link below for a pricing:
http://www.apple.com/support/service/
- select iphone
- select your country
- select warranty and service pricing
Choose the last option and it will give you a price based on your country and iPhone. Remember the cost shown includes a postage fee so look below the prices and how much the postage fee is as this would not be included in the cost if the replacement was done at a store.
Hope this helps -
HT201407 why the **** cant you send directions how to activate new replacement phone
now i have two phone that dont work nice *******
iOS Tech wrote:
The setup and activation process is very simple. If you're having trouble, simply explaining what you're encountering my get you some help.
I don't have any problems setting up my phone. Perhaps you meant to reply to the OP? As you are new to the forum, you may not be aware that it is considered good form to reply to the correct person so as to make the responses easier to place in context. -
The screen on my Galaxy S5 suddenly went blank. I can still hear when I have a message and a call, but the screen will not turn on. I am getting a replacement phone today, but how do I transfer content when I can't see anything on my old phone, so I can't use it to go into the different settings?
I know its frustrating to have a blank screen on your phone JackiDawn. I'm happy you are receiving a replacement soon. Have you downloaded your data to the Cloud? Here is some information about the Cloud http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html?intcmp=SearchBanner:cloud:Top .
Kinquana_VZW
Follow us on Twitter @vzwsupport -
Nokia Lumia 928 apparently died after an attempted Windows 8.1 update. Replacement phone arrived the next day. How can I restore my contacts, photos, etc.? Backup assistant is no help and I don't know how to access the Cloud.
Did you have the phone set to backup things to the One Drive on Microsoft servers?
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recently had to purchase a replacement phone a friend of mine had backed up the data on the lost phone to his Mac laptop how do I get that backed up data from the lost iPhone that's on his Mac laptop to my new replacement phone? Please give step by step instructions xoxoxo
And my iTunes sign in is also screwed up... It is underneath my friends email (the one with my backed up data on his Mac laptop) HOW DO I CHANGE THIS SO THAT I CAN DOWNLOAD APP's again...I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.
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I just received my replacement phone and I don't have my old sim card, how do I active it?
If it did not come with a SIM card pre-installed, you can get one free at any Verizon corporate store, or call CS and they can mail you one. 800-922-0204.
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HT4993 How can i get my phone replaced if it is broken
my screen cracked.. how do i get my phone replaced
i bought the applecare warrentyYou will have to buy an out of warranty replcement.
You can do this at an Apple Soter or by Mail.
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. "
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
How do I get my apps onto a new replacement phone?
how do I get my apps onto a new replacement phone?
Redownload them from your computer or the iTunes Store using the Apple ID you got them under.
(68191) -
How many times apple replace lock phone within warranty period.
how many times apple replace lock phone within warranty period .
How to buy an apple warranty extended in india.They will replace a defective iphone within the warranty period. There is no limit of times they will replace.
Call or contact Apple or look online at the Apple store to buy Applecare. -
How do you restore iCloud backup on a replacement phone
how do you restore iCloud backup on a replacement phone
i sign in to the cloud and it show 2 iphone the new one never backed up
the old one was last backup on 8/17 how can i recover the 8/17 backupThank you JimHdk. A little walk thru as to how to update my replacement iphone 5 wiht the iOS 7.1 please (....it's all still a bit new to me!) Thanks again
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How do you change your phone number in your iPad messages and replace it with another number. In order to send and receive messages to the correct phone number?
It's best to use an email address on the iPad.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
How long does it take for a replacement phone to arrive
I am sending away my iPhone 5c for repair today as the screen is detaching itself from the back of the phone, the battery is lasting 2 hours tops (even when on airplane mode, with all the apps closed)
How long does a replacement usually take to arrive?Call Apple. Nobody here would know that. Apple does not participate in this forum.
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please can people tell me how to send my earphonnes to apple
If as you stated, you requested a replacement pair of headphones then Apple should have sent you all of the directions on how to handle the replacement. It sounds like your oriiginal request has gone astray and it might be time to try again.
Allan -
In between my new iPhone and a old one, I used a replacement iPhone. On the replacement phone there were two backups created. I have a new iPhone now, but only the 2 old backups from my replancement phone. How do I get a older backup on my new phone?
Not sure where you backup to.
ITunes keeps the latest backup only.
Icloud keeps the 3 last backup.
Maybe you are looking for
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