How to reset a forgotten password on an ipod touch without using the computer it was synced to?

My friend has this ipod touch 4gen and she no longer has the laptop itunes was on. So she sent me on a mission to reset the ipod she has now forgotten the password to. When i plug it into my computer it says "itunes cannot connect while device is locked. please unlock" or something like that. uhm... only problem is the reason why im plugging it in is to RESET THE **** THING BECAUSE SHE FORGOT THE PASSWORD. im obviously frustrated. So seriously, there has to be some way to get this thing to reset without putting in the password that no one knows into it. Help? im not a computer tech in the first place.

You have to restore it.
If you cannot then:
iOS: Unable to update or restore

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