How to reset apple ID security questions when theres no reset link, rescue email and apple support cannot be contacted?!?!!

I'm trying to purchase music with a iTunes gift card and iTunes is prompting me for ID security answers (which I swear Ive never answered before). I cannot reset them as there's no link, my account does not have a rescue email and...apple support seems to be down at the moment and I cannot find a contact number.
Any ideas on how to correct this issue?

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110043)

Similar Messages

  • How can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?

    how can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How do I get new security questions if I dont have a rescue email

    how do I get new security questions if I dont have a rescue email  

    Hello marquart33,
    Thank you for the details of the issue you are experiencing with your security questions.  I found an article with some useful information if you cannot remember the answers to your security questions:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you continue to have issues, please contact our Account Security Team as outlined in this article:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I need to reset my security questions, I don't have a rescue email and I live in Lebanon (Does not appear in the list of countries for apple calls)

    Hi,
    I forgot my security questions and I don't have a rescue email setup.
    I serached the internet and the only solution I found for that is to call apple. The proble is there is no phone to call, they have to call you and there is a list of countries.
    I live in Lebanon and it does not appear in the list of countries listed for apple customer support call.
    How can I reset the security questions.
    thank you

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do i change my security questions if there is not link to reset them

    HALP

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (119524)

  • HT5312 How do I reset my security questions if I don't have rescue email address ?

    How do I reset my security questions if I don't have rescue email address ?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (93267)

  • I'm apple user. some one has hacked my user ID profile & has changed my security questions. Also hacker has give rescue email , which is absolutely unknown to me.Resultantly i can't make any purchase from apple. How apple can help me. Thank

    I'm apple user. some one has hacked my user ID profile & has changed my security questions. Also hacker has give rescue email , which is absolutely unknown to me.Resultantly i can't make any purchase from apple. How apple can help me.
    Thanks in anticipation.

    You will need to contact Support in your country to get the security questions reset (these are user-to-user forums) : Apple ID: Contacting Apple for help with Apple ID account security (if your account's password has been changed then they should also be able to reset that for you)
    When they've been reset you can then use the steps on this page to change the rescue email address to an account that you have access to, for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

  • How can I change my security questions when I don't remember the answers?  I've been locked out now!

    How can I change my security questions when I don't remember the original ones?  I've now been locked out!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can I change my security questions when I don't know them

    How can I change my security questions when I don't know them at all

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • When i try to reset my security questions it doesn't give a rescue email to click on

    When i try to reset my security questions it doesn't give a rescue email to click to

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105275)

  • HT1689 how can I change my security questions when I can't seem to get them typed correctly to get to that area?

    how can I change my security questions when I can't seem to get them typed correctly to get to that area?

    https://iforgot.apple.com. If you can't resolve it yourself there contact Apple Account Security at http://support.apple.com/kb/HT5699

  • HT6170 i don't know the answers to my Apple ID security questions,idon't see the link to send a reset email, but i have a rescue address.

    i don't know the answers to my Apple ID security questions,idon't see the link to send a reset email, but i have a rescue address.

    If you aren't getting the reset link on your account then that implies that you don't have a rescue email address - are you sure that it's not an alternate email address instead ?
    If you aren't getting the link then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 how do i submit new security questions, I don't have a 2nd email address

    how do i get new security questions, i don't have a 2nd email address.  I anwser my current ?s and they say I'm wrong.

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

    i really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying

    If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
    http://support.apple.com/kb/HT5665

  • I do not remember my security questions nor do I remember my rescue email.  What can I do to change my questions so i can download items?

    I do not remember my security questions nor do I remember my rescue email.  What can I do to change my questions so i can download items?

    Contact iTunes support.
    -> http://www.apple.com/support/itunes/contact/

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