How to reset blackberry 9800

my bb 9800 does not power up the red light just keeps going off and on i dont know what to do. or how to reset the phone.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

How to reset my 9800?

After a software upgrade in Blackberry World, my 9800 now restart over and over again, but just not go into normal status. I'm in China Unicom network with OS6 I think. Is there kind of reset process that can make my phone back to normal?

Wow. Bad advice not to tell the user that your instructions will delete ALL information, data, personal preferences, contacts and calendar from the device.
PLEASE perform a backup FIRST before wiping.
I would recommend first that you try to start your 9800 in SAFE MODE.
If it will start in Safe Mode, then it is likely an application that is keep your reboot from working.
Try this: Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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HOW TO RESET BLACKBERRY ID FROM A USED PLAYBOOK

Hello i bought a second hand playbook with a blackberry Id already registered in it, with the email of the previous owner, so if i try to modify or cancel the actual Id i need to put in the password set by the previous owner but im not able to contact him anymore...is there a way i can cancel this ID and make a new one?
Thank you

You have to start again from scratch.
If you have access to the Playbook settings, go to Settings, Security, Security Wipe. That will remove all data from Playbook and put you into the out-of-the-box setup. Use any valid email address for your Blackberry ID, or use your existing Blackberry ID, in the setup procedure. You will then have a new Playbook. You will not have any access to Apps bought by the original owner.
If you don't have access to the Playbook, entering the password wrongly ten times will start off the wipe.
Make sure you have access to the email address you choose for Blackberry ID and write down all your passwords. Set a password for access to your Playbook once you have it set up.
Please no Mary Poppins statements about how I just told the questioner how to "steal" a Playbook. It's all documented.

How to remove the IT policy from my Torch 9800, or how to reset the device to original setting

I have a Torch 9800 formerly- used for business emails. According to our company policy there was an IT policy installed to the device hence would force the user to set password protecting the device.
Now this device has been retired and I like to use it only for regular phone calls thus do not like to have a password protection. My question is:
How to remove the IT policy from the device?
or
How to reset the device to original setting?
I have been trying to swipe and scrub the device several times but that IT policy still exist. Need help......
Solved!
Go to Solution.

See the RIM Knowledge Base article here for information on how to remove an IT Policy. See the Method Three in the link:
KB14202 How to remove an IT policy from a BlackBerry smartphone
Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How do I get mozila firefox for my Blackberry 9800?

Please kindly assist me in installing mozila firefox on my Blackberry 9800, I need for new version of yahoom. Thanks

hello, firefox won't run on the blackberry plattform unfortunately: https://wiki.mozilla.org/Mobile/Platforms#Other_Platforms

Blackberry 9800 blank screen

My newly purchased Blackberry 9800 has just gone blank. I'm so sure it's not a battery problem because I have tried other batteries. It just happened abruptly. There was no physical damage to the device. The device, fully charged has been on, and when I tried making a call later in the day, I found a blank screen. When I did a hard reset, the screen remained blank with the indicator light beaming red for a few seconds, and then flashes red light four times at rhythmic interval. Please, what is the issue and how can it be quickly resolved?

Hi don7g,
Do you have access to a computer with the BlackBerry® Desktop Software installed? If so, is the BlackBerry® Desktop Software able to connect with your BlackBerry® smartphone?
If it is, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows® "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
If the BlackBerry® Desktop Software is unable to connect with your BlackBerry® smartphone, I would advise trying to force a detection by starting a BlackBerry® Device Software reload without your battery inserted. For further steps, please see the following KB articles:
For Windows® : "How to force the detection of the BlackBerry smartphone using Application Loader" http://bbry.lv/IAfXWd
For Mac: "Unable to application load a BlackBerry smartphone showing JVM 507 or JVM 513 using BlackBerry Desktop Software" http://bbry.lv/J0V8BH
Please note that the last process will remove all data from your BlackBerry® smartphone.
Since it is not detected by your computer, you will not be able to backup your data first. If you have a previously taken backup file, you can restore your data from that backup.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

About setting permissions at blackberry 9800 phone's problem at development

I need to get help about .I run my application break when I add application permissions(PERMISSION_IDLE_TIMER) in code.
the code is:
ApplicationPermissions permissions = new ApplicationPermissions();
permissions.addPermission(ApplicationPermissions.PERMISSION_IDLE_TIMER);
ApplicationPermissionsManager.getInstance().invokePermissionsRequest(permissions);
When I progrom perform here, system prompt: "Application want to change Appearance Setting" and I save it, but phone carsh.
the phone is blackberry@9800. blackberry system is OS6. System define permission is deny about permission_idle_timer.
How can I change the PERMISSION_IDLE_TIMER and program don't carsh

The app 601 error reset message can mean a botched app install. Did you recently install any apps? If so, uninstall and do a battery pull. If you added more than one, you can try adding them back one at a time. I wouldn't worry about hacking. It's probably just something that didn't install right, but it doesn't necessarily mean the app is bad.
Here's something you can try if you ever have problems getting e-mails: Go to Options > Advanced > Host Routing Table, press the menu key and select Register. Go to Setup > Email, select the e-mail account and resend your service books.

Update Apn data setting for BlackBerry 9800 torch.

How can I update my Apn data setting on the BlackBerry 9800 torch? Because I am on the AT&T pay as you go plan, but on the pay as you go plan the phone as no mobile network but I have to use the wi-fI because on the 50$ unlimited plan is only talk and text, so I am trying to go to net 10 because unlimited talk and text and web and I have the unlocked code so I can take it over to net to but I when net 10 web page and they say I need to Updated the Apn data setting that the phone will work right, can someone help me, even if I have to someone besides net 10, just so the phone works at 100%.
Solved!
Go to Solution.

Hello!
Here is a KB with instructions:
KB05327 How to set the APN settings on the BlackBerry smartphone
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Hard reset blackberry curve 9300

bonjour
je souhaite faire un reset complet
quand je vais dans l option nettoyage de securite
je ne peux pas cocher la case
application installees et carte multimedia
la strategie informatique me bloque
merci de votre aide
cordialement

Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry 9800 touch smart phone

I have recently purchased a new Blackberry 9800 touch smart phone and I am unable to connect to the internet, it tells me I need an Enterprise password, how do I get this, because it seam like I can't send emails or seach the internet until I activate my phone. where would I fine this activation password?
it say's when I try to email, activate your enterprise account,enter details provided by your system administrator.
So, what dose this mean? I haven't got a clue. Help!!!

That message will appear for one of two reasons. One, the phone has an IT policy on it or two, you don't have a proper BIS (BlackBerry Internet Service) data plan with Vodafone.
If you don't have a BIS plan with Vodafone, you'll have to give them a ring to activate such a plan if you wish to fully appreciate your BlackBerry. If you do have BIS with them, then you'll need to do a security wipe of the phone to remove the IT policy. This can be done by going to your homescreen and following Options>Security>Security Wipe or Options>Device>Security>Security Wipe, depending on which OS your phone is running.
I hope that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry 9800 Torch not starting up or entering Safe mode

Hi all,
I am owner of a Blackberry 9800 Torch for about a year and now it does not startup. I turned the phone off last night and this morning it does not start up. I didn't make any changes to the phone so very strange.
The behaviour is that when I take the battery out and it turns on, the load screen start but the little white line only starts a little(2mm line) and then it restarts and does the same thing and loop over and over again in this till battery runs out.
I have tired to enter Safe mode by holding in the Escape bottom when the load screen starts or when the red light turn off but it does not enter Safe mode.
Please can anybody advise how I can fix this?
Thanks in advance,
Stefan

Are you able to restart your device in safe mode as shown in KB17877?
I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
If that is case, remove your battery and keep it out when you connect to the Desktop Software. You will get a pop up that the device can't connect and there should be Retry, Update and Cancel buttons. Select Update and you will then be able to reinstall the current device software version.
When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
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Can i edit my game center account to stop sharing friends and games from another apple id that associated with my own new apple id.how to reset it without losing my apple id and i can stiil use it?

Can i edit my game center account to stop sharing friends and games from another apple id that associated with my own new apple id.how to reset it without losing my apple id and i can stiil use it? Because i've made lot of paid purchases using this apple id. In my game center account i have so many games data that i'd never installed.i wanna stop sharing friends and games with this xxx apple id in my old ipad version ios 4.2. and i can still keep using this apple id in my new ipad 3rd gen version ios 6 without sharing game and friends with this xxx apple id? and how to remove the games data that i never downloaded in my ipad but still registered at my game center account.i wanna keep using this apple id coz so many fav application i've purchased from this id. the answer as soon as possible if there is some one can help me to solve it.thank u for reading my question and very big thanks for anyone who can give me a helpful answer.

Why do you ask in the iWeb forum?

How to reset Windows 7/Vista/XP/2000 password if you forgot or lost windows

How to reset Windows 7/Vista/XP/2000 password if you forgot or lost windows password
It is truly very often for us to meet the password problem, sometimes we would forgot windows password or lost windows password, and could not login windows system and make a big trouble. At this time, you would hope to find a way to reset and recover the forgotten password.
Actually, a lot of methods are available to recover or reset the Windows password. But most of them are designed for PC experts, not common PC users, those solutions are too complicated to get it work for us. And in this article, I will show you a professional software tool which could help you to reset forgotten windows password easily.
Total Windows Password Reset is powerful password recovery software to reset Windows admin
passwords for you to login Windows OS without reinstalling the OS when you forgot windows password or lost windows password. It could remove windows password and set the password to blank. Just boot from the program CD/DVD or USB flash drive, choose the account you wish to reset and all will be done. It is not a method to crack or bypass windows password, just remove or delete windows password and set it to blank so you could login windows to set new password.
Below is the guide of how to reset windows password with this software, only 3 steps are needed to reset windows 7/Vista/XP password:
Step 1: Download the setup file of Total Windows Password Reset on the official website:
http://www.resetwindowspassword.net/downloads/totalwpr.exe
And install it on another PC. Then you could startup the password recovery software to prepare the bootable disc.
Step 2: Burn the windows password recovery bootable CD/DVD or USB disc with the software.
Now, you may select “Burn DVD/CD Disc” or “Use USB Disc”. If you select first method, you need to have a blank CDR/DVDR disk, a COMBO or DVDRW drive on the PC. If you select to use USB disc, you just need to pay attention: This USB devices would be formatted, so you must make sure to back up all the data before use it. And the maximum capacity of the USB devices cannot exceed 2G.
Tips: We recommend you to use the DVD/CD method to do the windows password reset, because some computers may not support USB start-up.
Below is step by step to show you how to burn the CD/DVD
1. Launch Total Windows Password Reset main window, Click “Burn DVD/CD Disc” button.
2. In BurnCC’s main window, click “Browse” button and in the open window, locate the file “TWPR.iso” on your desktop, select it and click on Open to get back to the main window. Then, click “Start” button.
3 Your DVD drive should open and insert a blank CD-R or DVD-R disc into the drive and close it. Click “OK” button. Your CD will be burned in a few minutes.
Tips: if there is already a CD/DVD disc in the drive before run the software, the CD drive will open automatically . Please close it again. The process will be continuing.
Below is step by step to show you how to burn the USB drive
1 Insert a USB drive into a USB slot on your computer and run Total Windows Password Reset, Click “Use USB Disc” button.
2 Click“Step1”button. Then, Right-click on the usb_format.exe and choose “Run as Administrator”.
3 In USB Disk Storage Format window, set the file system to FAT, Check the Quick Format box, check the Create DOS Bootable Disk, Browse to the DOS_files folder on your Desktop, click OK & then Start.
4. Click OK on the following window and then close the USB format tool. Your USB drive now is formatted.
5. Click “Step2” button and open the USB drive with your computer. Then, copy the files from the USB_files folder and paste them directly to the USB drives main directory. 2 of the files may become hidden and you will not see them on the USB drive. This is okay. Your USB drive is now complete.
Step 3: Boot your PC with the burned CD/DVD or USB disc to reset windows password.
You need to insert the Created CD/DVD or USB drive into the optional drive of the locked computer and reboot it.
Tips: It your computer still boots from hard drive Windows OS, it's necessary for you to change your COMS or BIOS settings to make it boot from CD/DVD or USB drive. If you don’t know how to set it, you may visit the official website: http://www.resetwindowspassword.net or contact the computer manufacture.
The computer boots from CD/DVD or USB drive, then
1 The program will ask for the Windows OS hard drive volume. Enter the ID number of the hard drive volume that Windows is installed.
2 The program has detected all the user names of Windows and asks which user name password is to be removed. Enter the ID number for the User Name.
3 The program asks to confirm weather to remove the password or not. Enter "y" (yes) to confirm your action and "n" (no) to deny the action and hit "Enter".
4 The program asks whether to continue to remove passwords for other accounts. Enter "y" to continue and "n" to finish. Eject your USB from your computer first and press any key to restart the computer from Windows. Now you can log in Windows with an empty password (with no password.), just click “Enter” when you login.
If you have any questions of the procedure and the settings, you could visit the website:http://www.resetwindowspassword.net or send email to [email protected].
Now you could see that to reset or recover the admin login password of windows OS: XP, Vista, Windows 7 or 2000 is not so difficult and you can do it with ease.

Very interest posting. Thank you for this detailed description and useful links.
If you have more interesting stuff to share with us you are welcome.

The HP C4480 all in one series PRINTER that I got free with my i-Mac is printing TINY print despite that my computer is set at 13 font Helvetica. How to reset the printer to normal print?

The HP C4480 all in one series PRINTER that I got free with my i-Mac is printing TINY print despite that my computer is set at 13 font Helvetica. How to reset the printer to normal print?

Is the Paper Size: set to US Letter and Scale: set to 100%
Dennis

Does anyone know how to reset the fan on a MacBook Pro 13-inch (Late 2011) to it's factory setting speed (Maybe Terminal may help?)

I have a late-2011 13-inch MacBook Pro running OS X Yosemite. (Standard configuration).
My problem is that I downloaded a fan control application and it worked perfectly, but it started to get annoying so I deleted it.
Does anyone know how to reset the fan speed back to factory settings (Maybe a command in terminal?)

Hello damo1177,
It should help to reset your system's SMC and NVRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen

How to reset blackberry 9800

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