How to reset Gracenote 'Download Music Info' after it messed up

Hi, I recently started using the Walkman on my Sony Xperia Z3 Compact and used the 'Download Music Info' provided by Gracenote. I ticked the 'Replace Existing Information' box and after it downloaded all the album arts, it has also messed up the artist tags - for albums with more than one featuring artist, it has generated a separate entry in the Artists section for each one, so, for example, the artist previously listed as Clean Bandit, now has about 10 entries with Clean Bandit ft. Stylo G, Clean Bandit ft. Elisabeth Troy, etc. etc. 
With a collection of several thousand songs by hundreds of artists it has made using the Walkman app impossible!
Is there any way to reset the mess Gracenote has caused? I've looked and the ID3 tags are intact, and I have also followed instructions from several other forums, suggesting deleting folders in Android/data/com.sonyericsson.music and other similar folders, and have literally wiped out every file and folder relating to music that was modified in the last 24 hours, from both internal storage and my microSD card. I've cleared data on Walkman and the Download Music Info app, disabled them and reenabled them and restarted countless times, all to no avail. 
Surely there must be something that can be done to fix this other than hard resetting the phone?
I'm guessing there are residual files on the /system/ or /data/ partition that, if deleted, would fix this, but I don't want to root my phone to get access to them.
Is it worth trying to get Sony to release a patch or fix, or am I missing something that could fix it?
Thanks in anticipation

Settings, Apps, All, Walkman, Clear Data, Restart your phone 

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