How to Reset Password of User while not connected to Domain using Local Admin Account

How to Reset Password of User while not connected to the Domain using Local Admin Account
(I have the use of a local admin account), and I want to help a user reset their password who has logged in the PC and had their credentials cached, but forgot this password. 
In Local Admin Account :
When I go to Control Panel, users, users, manager user ; I cannot see any users in this window except the local admin account, and, so I cannot reset a user password this way.
When I go to lusrmgr.msc, then users ; the local admin account will display only. 
If I go to command prompt and type "net user", this will not display any users who have logged in to the computer, and so I cannot use "net user" to reset a password.
I don't want to use any disks, 3rd party programs, or create a VPN connection to the domain.  I just want to help a user who calls in and forgets their password.

Hello Keith,
I know this is an old thread but I'm trying to better understand how I could change the domain password while not on the network. What I'm getting from your post is that you:
1. Create a local user account (not a domain user)
2. Login with that local user account
3. Connect to the VPN while logged in as a local user
4. Log out of the local account and login with the domain credentials
Now, my question is based on the assumption that the password created on the local account is the same password that one will use to login to the domain account? Also, is the local user account the same as the domain account?
Thanking you in advance!

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