How to reset password of windows 8.1 single language OEM pack
Hi,
My new HP laptop (model : 15-r036tu) as windows 8.1 single language preinstalled in it .
My brother has tried to login but now it is not taking original password which I have set.
Is there way to remove password of admin account.
If re installation is the only way then please give answer for below question.
Questions:
where can I download Windows 8.1 single language OEM software.
where is activation key stored is it embedded in BIOS/UEFI or any system reserved partion (is there any problem if recreate the partion )
Please support me on this
Thanks in advance.........
Hi,
If we have only one admin account available, I am afraid there is no means to reset the password other than reinstalling Windows. See this article as a reference:
What to do if you forget your Windows password
Besides, we may try to create the Windows 8.1 install media with the following article:
Create installation media for
Windows 8.1
How to perform a clean installation of Windows
And please note, if we do a clean install, we need to activate Windows again.
If Windows 8 came preinstalled on your computer, your product key should be on a sticker on your computer or with your documentation. Or we may contact the manufacturer for further help.
Best regards
Michael Shao
TechNet Community Support
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