How to reset Pixma MX922 after error 1313

I had a paper jam in the upper tray which was corrected but the error message for 1313 does not clear.  The Pimxa MX922 is completely unusable with the error message displayed.  All suggested methods of clearing errors given on line do not work for this error.  I have made sure that there is no trace of paper that could be construded as a jam left in the printer. What's next?

Hi jeraldcb,
Please follow the steps listed on the webpage below to resolve this issue:
http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MX920%20series/EN/ERR/1313.html#wp1412483
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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